David Graham
Excellent experience today. Our tech Samuel was very friendly, polite, professional, and resolved our AC issue right away. Our system is almost 10 years old so the capacitor needed replacing. He explained everything, offered some options, and fixed the issue right away. We will definitely use them for the ac replacement when we are ready to get that done. Thanks! David G
Response from owner
August 12, 2024
Other reviews
Desiree Metcalf
Cool Today is the coolest! The technician was professional, friendly and explained things clearly. He did not try to up-sell anything which was refreshing. They made honest suggestions and had fair prices. Excellent customer service!
Jonathan Schaeffer
Technician was courteous and professional. Jaziel did an outstanding job performing the yearly service on my residence. I did give a 3 star rating due to the fact that you no longer get 2 minor toilet rebuilds for free with the service plan. I was informed that it would be $300 per toilet for a minor rebuild……that is INSANE!!!! I would much rather go back to paying the $359 yearly fee and have 2 toilet rebuilds included. Definitely think this is something you should re-consider as I would have to assume this isn’t the first time you have heard of this concern from a customer. Like many homes in the area, we have 3 toilets so that would be $900. I will YouTube educate myself and figure out how to do it on my own. I have been a customer for over 5 years, to be honest, this could be a game changer.
William Strollo
Excellent, professional service to us for the past twenty years Cool Today installed and serviced two new units in our prior home, and they came to the rescue in our new home when the old unit failed within one week of our move. Any concerns on our part are quickly resolved, and we have always recommended Cool Today to our friends and neighbors. Thank you Cool Today.
India Pearson
Service was quick and thorough! Technician was respectful and knowledgeable. Isaiah Greenwald went above and beyond to diagnose the problem and correct the issue! I would use this company again and I recommend them!