John Kenyon
Extremely dissapointed. Scheduled a couple days in advance to cap off water lines under kitchen sink because we have to remove the cabinet. I confirmed the appointment by text the day before. On the appointment date a couple hours before.. we got a call saying they had staff call in sick so they had to cancel. We pleaded with customer service and she followed up by text that a plumber will still come out but running late. This turned into a no call, no show.. no customer service now at this hour. BEWARE!!
Response from owner
June 9, 2025
Other reviews
Rick
Electrical Technician was timely and his manner was extremely professional. He treated my home like it was his own and completed the work according to code. I will definitely request him for any future issues that arise in my home. He’s an asset to your company.
L Smith
Getting ready for hurricane season, I decided to purchase a 14,500 watt tri fuel generator. In receiving various quotes for electrical upgrade, I decided to hire Cool Today. The first technician arrived and started panel upgrade and rejuvenate various breakers. The disconnect was ordered incorrectly and when finally arrived, the technician was asked about labeling breakers and that it was an up charge of $325 regardless of various breakers being moved. I feel that this service should have been completed.
Ray L.
They did show up on time. Within minutes of the tech arriving, I was told that a one year old unit was cheap and peace of junk. Prior to this unit I had a Trane. That unit had three repairs in four years covered under warranty but still had to pay 2300 labor each repair. That was junk. You just don't was in to a home and call a new unit junk. A rock may have hit the coils during mowing. You don't know. Then charging $160 dollars a pound for 410a refrigerant is obscene. A 25lb cylinder is $329. That is corporate greed at its worst. The tech said I need at least 9 lbs in a 10 lbs unit. EPA 608 leak threshold for residential is 10% . Did not even offer to repair the leak just to recharge against EPA regulations. He did reiterate that the one year unit should be replaced. Then you wonder why people don't like or trust A/C companies
ClaudiaJeanne Keys
We had another terrific Service from (Cool) Plumbing Today. Roman Sherman swiftly dealt with scheduled service of our water treatment system. When we mentioned our pool heater recently had a gas leak Roman checked it out and replaced all the couplings that had corroded. Having Master plumbing certifications, expertise, reasonable prices, trust and a commitment to handle all plumbing needs are the definition of putting the customer first.