Lynn Mahonchak
I had a technician, Robert Guerra, come to my house the other day for maintenance on my air conditioner. Rob was very polite, personable and knowledgeable. In fact, he suggested I get a surge protector for my unit, which I will take his advice and purchase in a few months before hurricane season! I purchased my unit from Cool Today August 2024. The temperature in my home at the time was 90 degrees. It was brutally hot!! I called my, at the time, current a/c company which I had for seven years. It took a couple days before they called back and said they were very busy and couldn’t get to me for another three days. My son suggested I call the company he was with, Cool Today. I called the number and within a couple hours a technician was out, then a salesman and the next day a new unit was installed. Everyone that I dealt with was wonderful including the employees that answer the phones. I cannot say enough good things about this company. They are the best!!
Response from owner
January 31, 2025
Other reviews
cpl5538
Had them come out on a Sunday emergency call because my AC maintenance was running but not cooling. The tech came out at appx. 89 PM and when she was attempting to tech the capacitor, she noticed that a wire had become separated and burned. She fixed it within minutes and the house started cooling again. We are extremely happy with the service provided by this company, and are highly recommended
Kim Anderson
Reginald Fox did a great job and was super kind and helpful. Always a good job for us with cool today.
K Usherwood
We replaced a forced-air furnace and air conditioner with a Carrier Heat Pump. This was the worst installation ever. They did very sloppy work. The 1st crew did such a poor job they had to send a 2nd crew who took over 48 hours to fix the issues. For example; the switch wire was cut off at the breaker and rewiring for the pump was needed. Insulation on the copper refrigerant lines was damaged. Spray foam was holding the outside trim soffit. Attic plumbing was left lying on the duct work collapsing the ducts in multiple locations. The circuit breaker wiring power shielding was not taken off. The thermostat wire was cut during installation. The gas line was not capped. The plumbing was installed across the unit access panel so it couldn't be opened. The company, specifically a supervisor named Preston, was tough to work with and refused to return phone calls or emails.
Zachary Young
They got us in the day before. Ali was excellent and very friendly. Highly recommend.