Yamel Rodriguez
We have used Cool Today several times to service our AC unit and this time we used them for plumbing services. The technicians are friendly and very knowledgeable! Our issues have always been resolved in a timely manner and within reason. We have even used Cool Today to service my parents home.
Response from owner
February 8, 2025
Other reviews
Joseph Michaels
Upset with new changes in commercial department. Now when you call it’s general call center customer service not specific to commercial and new people answering calls are not experienced enough to handle calls and ask a million questions! Please take care of your commercial customers and bring back direct call commercial department I love Lonnie and Nicole and want them back ! . They are familiar with our accounts and make it easier when you have multiple buildings.
Sam Harshaw
Beyond thankful for Adam’s work, help and patience today!!! There was a slight battle yesterday between a weed whip and the power to the ac unit… let’s just say the weed whip won! I tried to consult Dr. Google to perform the surgery and after hours of tried and failed attempts, I unfortunately had no luck. Adam waited close to an hour for me to get home from school as he watched my dogs panting in anticipation for any slight breeze. Adam found the issue within about 30 minutes or less and charged for a simple service call as there was really nothing that needed repair. Thankful for the air and lesson learned! Weed whips win every time unless you’re battling Cool Today! 😎
Block Brain
tech came before time but didnot perform job correctly.it was told 60 point or 80 point inspection, I asked why there is water drops under a/c units. He didnot resolve issue and said it may be duct issue and need to call again for 2nd opinion and when I called back at office it was told it is service call and I have to pay $89. So I have called you guys to have a/c tune up and price has reduced to $29. I have no issue in my a/c it works great but when I noticed the water under tray in a/c unit he did not diagnose isssue. When person from Home depot told about you and it was all on paper only. tech did not gave me invoice, I have to call your office to request to send it to me. It was not worth to spend this money at all.
Wayne Washer
Emergency heat coil replacement Part cost $125 to $250. Repair bill $680. Repair time less than one hour. Rate more than $400 per hour.