Ahmad

Sam M.

Very pleased with Cool Today who serviced my A/C unit. My technician was Ahmad, he was very pleasant, honest and explained everything to me. He did a great job. I would definitely recommend them!

Nancy Marchell

I signed up for the Home Depot tune up special only to have the appointment canceled by Cool Today after coordinating the date and time with my tenant. I was given another date but prior to this date, my tenant requested an earlier appointment because of a potential cooling issue. Ahmad came over and I was charged 10 times the amount I was quoted. I paid for an overpriced drain flush which would have been prevented if they had not canceled on me the first time. Ahmad said he would call us back to resolve this but never did. I do not recommend this company. ADDENDUM: 4 months later the same AC unit stopped working. I called about the 1 year warranty on workmanship which was emailed to me 4 months ago with the invoice. They looked up my account and stated that there is no warranty to cover this even though it was emailed to me. The person on the phone stated that she was not aware of this warranty and to email it to her. Next thing I know I receive an email from them of the same invoice with the same warranty attached on the third page that was emailed to me 4 months ago. Otherwise, still no response so I ended up calling another company. Shame on Home Depot for working with this company.

Jamie McCormick

Edwin is fantastic, couldn't be happier with how everything went! We had low coolant and called to have them back out, they sent Ahmad Suliman. He told us there was no leak and all we needed was a recharge. When he went out to take the valve off, he broke it and all the coolant escaped. He then said there was a leak, and that he would repair the valve the next morning. He never showed and their service manage called to tell me it was our fault the valve broke since the unit was old. He then tried to sell us a new unit, or charge us over $5k to repair it. We will never use them again, they broke the valve and are flat our refusing to fix what they did.

Hitomi Koelble

We had a great experience with Cool Today. As busy parents running a business, we don’t have much time to keep up with AC maintenance, so our unit ended up badly clogged, it started leaking and even shut off. I called their office, and they were super responsive, getting us on the schedule right away. Ahmad, our technician, called early within the expected time window to let me know he was on his way. He was professional, courteous, and even put covers on his shoes before coming in. He let me know the vacuum would be a little loud, which I really appreciated. He explained everything clearly and even showed me pictures of the areas that needed attention. He was able to clear out the AC drain line, which was in rough shape, and had everything back up and running in just over an hour. I’ll definitely be signing up for their care plan to stay on top of maintenance from now on.

Ron Thielen

Ahmad was great! Professional advice for my aging AC system. His recommendations were appreciated , even as he could have generated more money , he was honest and I appreciate that kind of integrity . When I replace my system , I will be giving Cool Today a call!