Ken

Alan Ridley

At 10:30 this morning, I discovered our water heater was leaking in the garage. I called Cool Today, which said they could get a service technician to my house between noon and 4 p.m. Ken Planz arrived at 1:30 pm. He concluded the heater needed replacing and did have a spare in his truck. He removed the old tank and installed the new one before 4 p.m. He did an excellent job and answered all my questions. I'm very happy.

Lance Ziegler

Cool today was very responsive to our needs. We had a clogged toilet and they were there same day to fix it and get it back to functioning status. Our technician Ken P. was on time, courteous and quickly took care of our issue. The price was affordable as well. I highly recommend Cool Today if you are looking for quick, reliable service that doesn't break the bank.

Carolyn Basler

We had a service contract with another company, but our water heater broke 12/26 and they did not answer their 24/7 emergency line. Our neighbor recommended Cool Today and they came within 3 hours. Our technician, Ken, was exceedingly knowledgeable, polite and friendly. I highly recommend this company.

Janet Sutherland

The technician, Ken, was very courteous and efficient. Besides the normal maintenance check, he also switched out a defective faucet. Thank you so much

Steven C

Cool Today had sent me a solicitation for a $59 hot water heater flush. My heater was installed 2 years ago and had never been flushed so I took advantage of the offer. Their service tech Ken P arrived according to schedule and rendered courteous and professional service. He was clearly very knowledgeable and his work exceeded my expectations. In summary, I was very happy with this service experience and would recommend Cool Today to others that need this type of service.

Susan Smith

Ken arrived right on time. He was very friendly and knowledgeable. We will keep his number for any other issues we have. Thank you Ken!

elie louis

Ken came by and did a great job, excellent service explained what was the problem, and quickly resolved the issue.

Timothy Vasiloff

Ken was amazing. Very knowledgeable and a really hard worker. Very polite, cleaned up after all the work was done. Reasonable pricing. Will definitely use again.

Patricia Frazier

Ken, the technician provided a comprehensive overview of our plumbing system throughout our home. He drained the hot water heater and gave me some good maitanance tips and some suggestions for upgrades. He was very knowledgeable. What a great service. So glad I purchased the yearly plan. Thanks

Paul Gaudreau

Ken showed up to our home and was very polite and friendly. He took care of our issue and was done in less than 30 min. He was very efficient and thorough and I would highly recommend asking for Ken for your next service. I highly recommend Cool Today!

Vikki Irizarry

Ken Planz was exceptional in providing information and explaining what needed to be done. He knows his stuff! I've been having this water and hot water issue for over a year....Iuckily I called the right company.. thank you Cool Today. I will highly recommend your professional and prompt services.

Calvin Scudder

Needed a plumber for a concern. Wanted to replace some sink valves that had become corroded. I called 8am and asked for an appointment. I was in no great rush. I was told they could do the job between 12 and 4. Ken showed up at 1pm. He accessed the job and said he had to go to the warehouse for the parts. He came back in a half hour. Finished the job in an hour. He came on time, was very courteous and cleaned up after the work was done. The price seemed very fair. Extremely satisfied!

Hilary Dahms

Ken Planz from the Cool Today plumbing team did a great job to repair a complicated toilet connection problem in our old pipe system. He was competent and thorough, explained all the issues and completed the job in a timely fashion. We are very satisfied with his service.

Karen Whiteside

Definitely recommend this company. They were able to come the same day I called and were very affordable. Technician Ken Planz arrived on time, identified the problem and proceeded to fix it on the spot. He was courteous , professional and tidy.