Topic
Emergency & Same-Day Service
97.8% positiveAcross 999 reviews of Cool Today - Cooling, Plumbing, Electrical in Sarasota, FL, emergency & same-day service appears in 46 reviews (97.8% positive), from 2020-04-29 through 2026-03-10.
Key findings
Emergency & Same-Day Service mentioned in 46 of 999 reviews (4.6%)
97.8% of Emergency & Same-Day Service reviews are 4 or 5 stars
Average rating in Emergency & Same-Day Service reviews: 4.9★
Aspects most discussed in these reviews
Responsiveness & Speed
78%36 mentionsProblem Resolution & Effectiveness
72%33 mentionsProfessionalism & Conduct
59%27 mentionsTechnical Knowledge & Expertise
54%25 mentionsPunctuality & On-Time Service
39%18 mentionsCommunication & Updates
35%16 mentions
Reviews mentioning emergency & same-day service
Lynne Dowd
Called on a Sunday for my 93yr old father, came the same day within hours solved the problem for only $93 wow!!
Response from owner
February 9, 2026
john cayton
Jeff did a good job after hours to get my water turned back on.
Response from owner
February 2, 2026
spacecake
Prompt, same day service, upfront pricing, and our technician, Emmanuel R. was very knowledgeable and professional. The total cost was 1/2 of what we were quoted from other businesses. I would highly recommend them.
Response from owner
January 26, 2026
John Godin
I was replacing the kitchen sink faucet and the cold shut off valve leaked quite a bit. So I had to shut off the main shut off valve, so the whole apartment was without water. I call several plumbers but they could not get anybody out the same day, I called Cooltoday and they had a plumber at our place 3 hours later. He repaired the valve and we were up and running. They were very responsive to our dilemma.
Response from owner
January 24, 2026
Alan Ridley
At 10:30 this morning, I discovered our water heater was leaking in the garage. I called Cool Today, which said they could get a service technician to my house between noon and 4 p.m. Ken Planz arrived at 1:30 pm. He concluded the heater needed replacing and did have a spare in his truck. He removed the old tank and installed the new one before 4 p.m. He did an excellent job and answered all my questions. I'm very happy.
Response from owner
January 6, 2025
Carolyn Basler
We had a service contract with another company, but our water heater broke 12/26 and they did not answer their 24/7 emergency line. Our neighbor recommended Cool Today and they came within 3 hours. Our technician, Ken, was exceedingly knowledgeable, polite and friendly. I highly recommend this company.
Response from owner
December 29, 2025
Thomas Spain
It was a late evening call-out for an electric water heater installation before company arrived. The technician was efficient knowledgeable and good at his trade. The area looked better when he finished and we signed a service contract with them.
Response from owner
November 29, 2025
Beth Riggs
We called them at 4:30 on a Friday evening. They were at our house by 5:30 And Jonathan was amazing. He got our unit back up and running in no time and was very polite and professional.
Response from owner
November 24, 2025
Liz Meyers
Cool Today responded immediately to our A/C breakdown. Great service. Technician was wonderful.
Response from owner
November 19, 2025
Robert Huston
I called with an urgent issue and had a service technician out the same day. He was courteous, and professional and corrected the problem quickly.
Response from owner
November 14, 2025
Christopher Hatfield
My AC and electric heat went out last night so I called and they responded bright and early Wednesday morning! Their technician Edwin Calderon arrived and found the problem within minutes! Back working right away! I have been with this company for 12 plus years! Very happy with the service we get!
Response from owner
March 14, 2025
Trish Torres
The technician was able to come out on a Saturday within hours of our phone call for service. Very professional and had all the supplies needed to fix our unit. The work was done in a timely manner and technician explained All of the issues.
Response from owner
May 5, 2025
Jim Cox
The plumbing tech arrived here just before nighttime and temporarily fixed the back flow valve that was leaking badly so I had water for the night. He was back the next day and replaced the valve with a new one. He was so good that I had him come back on Monday morning to fix/replace the main valve where the water enters the house. Also replaced the garbage disposal which had not been working for a couple of years. The whole time he was courteous, respectful, and was able to answer all of my questions while taking care of the jobs at hand. I would recommend him and the company that he represents to anyone who needs plumbing work. And addressing Thomas’s manager, you should really consider giving that man a raise. He is an asset to your plumbing team and you don’t want another plumbing company hiring him out from under you. He’s that good. Thank you Cool Today and Thomas for your sterling service. James Cox
Response from owner
October 7, 2025
cpl5538
Had them come out on a Sunday emergency call because my AC maintenance was running but not cooling. The tech came out at appx. 89 PM and when she was attempting to tech the capacitor, she noticed that a wire had become separated and burned. She fixed it within minutes and the house started cooling again. We are extremely happy with the service provided by this company, and are highly recommended
Response from owner
February 21, 2025
Linda Turgati
Our A/C stopped working Sunday night. Cool Today had a wonderful woman tecnician out within an hour! Today we had a tecnician here to fix the coolant leak that she had discovered. It was estimated it would take 4 hours and he was done in less than 2!
Response from owner
June 30, 2023
Stu Katz
We had an emergency situation and they were at my house within 2 hours of when I called. Quadrea was the technician and he quickly assessed the problem, showed me what he was planning to do, and got it done. He also showed me what caused the problem to prevent it from happening again. Thanks Cool Today!
Response from owner
October 14, 2020
Terra Birge
Jeff was quick, friendly and did us a great favor of getting to us on a holiday weekend and a Sunday morning at that. We had a burst water valve in the front and he was able to get the water shut off and evaluate the situation. Thank you!
Response from owner
September 2, 2025
Ashley Burchard
They were so helpful we had been without ac for 2 days and they were able to fit us in for a late evening appointment and had us back up and running within an hour! Will always use this company from now on and will definitely recommend
Response from owner
August 28, 2025
Dick Smith
I retired from Carrier Corporation after 40 years of service and senior management, overseeing over 7,000 dealers and 50 wholly owned and independent distributors. The service we received from Cool Today Cooling exceeded anything I have seen anywhere in the USA or internationally. Ronnie was our tech. My wife and I had altitude sickness in Colorado at Loveland Pass. We flew on oxygen 24/7 back to Bradenton yesterday. We called Cool Today at 4 pm In Bradenton yesterday. Ronnie came at 5 pm on a Saturday after a 14-hour shift. Our AC airhandler was down, and the house was a humid 92. We were sure it was back to the hospital. Ronnie diagnosed a bad motor, found one an hour away, picked it up, and had our home cooling by 10 pm. I cannot thank Cool Today and, particularly Ronnie for outstanding service. My wife said to send a big heart from her!
Response from owner
July 29, 2024
David Perrine
Our AC unit was making a screeching noise, plus it was nearly twenty years old. Chris was able to come out and give me some quotes on new units within a couple of days. The day after I received the quote (a Thursday), the unit completely stopped working. I was worried that we would be without AC for the entire weekend. But I called Chris and he was able to schedule my install for the next morning. They were great to work with!
Response from owner
August 16, 2025
James Prim
Ronnie was very knowledgeable and helpful. The most important part was I scheduled online last night for an outage and scheduled from 8-12. Ronnie was here on time when he said at 9am.
Response from owner
August 16, 2025
Val Clows
Once again we had a break down of the AC at one of our retail stores and you were able to come right away and fix it the same day! It was an all day job and we appreciate the fast service. The men were polite and professional even though they were on the roof all day in 90+ temperatures.
Response from owner
August 11, 2025
Joshua Boisvert
10/10 no one is happy when the AC goes out with a heat index of 107. But Cool Today and my tech Jason Collins helped make a bad situation bearable. They were here quickly and Jason was amazingly though. He listened and took the extra effort to find the right solution in a timely and budget friendly manner. It’s a pleasant surprise when something that looks like it will ruin your day turns out to be a bright spot. Thank you to Jason Collins and the Cool Today team for being trustworthy and competent - something that is sadly lacking these days.
Response from owner
July 25, 2025
Melissa Summerlee
Our a/c unit had stopped cooling our upstairs bedrooms during the hottest part of the summer. Cool today was able to provide a same day appointment and Omar was our technician. Omar from was able to quickly diagnose the issue with our a/c unit. He manages to arrange the system to cool the upstairs before coming back the next day to replace the necessary part. He was friendly and knowledgeable and had our AC unit back and working within a day. Top notch service.
Response from owner
July 25, 2025
Francis Amasly
Cool Today took care of our plumbing needs. Although it was pricey due to the emergency nature of the problem, the plumber put on shoe booties so as not to track dirt into the house, he was quick and professional. They are a solid company.
Response from owner
July 21, 2025
Carol Link
We called and got a same day appointment to have an old toilet flange removed and a new one installed for a new toilet. Although they arrived 2 hours after scheduled window, these two young men were very professional and personable. Thanks for getting the job done!
Response from owner
July 18, 2025
Doug Fantuzzi
They treat their members well. AC out and with a short call, the tech was promptly onsite. He quickly diagnosed the situation and we were back in business. They also communicate very well keeping us informed along the way as to expected arrival time of the tech. Very professional and courteous all around ! Great price as a member for a late Saturday night l, Sunday morning emergency repair.
Response from owner
July 14, 2025
daniel martinez
My HVAC system suddenly shut down earlier in the day and living in Florida without AC for even an hour or two can really jeopardize comfort levels at home dramatically. Cool Today sent a technician right away to diagnose the problem. The technician Jonathon did an awesome job locating and resolving the issue bringing back comfort to my home. Thank you for your service Cool Today.
Response from owner
June 30, 2025
Tim Lightholder
AC unit went down at 5PM Friday. Current vendor never returned my phone call. Called Cool Today and had a rep onsite Sunday to spec the system. Delivery team showed up at 8AM Monday. Great product and service. Top Name Brand equipment, not off brand like the cheaper vendors. You get what you pay for and Cool Today is worth it!
Response from owner
June 19, 2025
Donald Mosby
Needed emergency service for a condominium AC not working in Palmetto. Although many HVAC repair say 24/7 this was the only company that I found that would make a call after 6pm. Technician Isiah came out and quickly fixed the problem and communicated all issues. I am so pleased with the service and so was the tenant. We will keep on using Cool Today from now on!
Response from owner
June 11, 2025
Susie Kucia
On Friday, June 5, my air-conditioning went out. It was 86° in my home and I called another service and they couldn’t come out till next week. I called Cool TODAY! after 5 o’clock and she said they could have somebody out between eight and 11 that night. Couldn’t believe it I did get Joe Zagorski and what a blessing he got my AC up and running. He checked everything to make sure there was gonna be no problems before he left me. This company is absolutely the best bar none because they have Joe I canceled my appointment with the other company which they were cheaper for my other unit for next week and am more than gladly to pay the little bit more to have the best in the business thank you Joe thank you Cool TODAY!. You will always be servicing my air conditioning units and when it’s time to buy a new one, you will get the job as long as I can have Joe if you had 10 stars or 100 stars I would mark them all so so happy thank you
Response from owner
June 9, 2025
Michael Ludwig
My A/C wend out around 1 o’clock in the afternoon on a Saturday, I called a few companies and all went to voicemail, NOT COOL TODAY, they answered, set me up with an appointment, had my cooling down around 5 ish. I’m satisfied with the service they provided. Cool Today is the best!
Response from owner
June 6, 2025
Chris Jackson
We had an outdoor mishap with our garage faucet, it pulled out of the wall and was leaking pretty badly on Memorial Day evening. We called multiple plumbing Companies and Cool Today was the fastest to respond. Our 1st responding plumber ( Ronny ) was on time, within 15 minutes, and in an emergency that's AWESOME! He identified the problem, solved it, and set a follow up appointment for today to complete the project. Today, Thomas also showed up on time, and completed the effort and we are 100% satisfied with their combined efforts, let's not forget the nice lady (apologies for not remembering her name) who answered our initial questions and scheduled the entire project. We can recommend Cool Today with 100% certainty, they're our 1st call moving forward. Communication, efficient, and on time! Best Regards, Chris and Shawna Village Walk-Palmer Ranch
Response from owner
May 29, 2025
K M DeRose
5 Stars – Exceptional Service with Heart and Integrity We had an incredibly positive experience with Cool Today Park Cooling, Plumbing, and Electrical from start to finish. When our air conditioner suddenly stopped working on a Saturday, they had someone at our home within two hours of calling — and we weren’t even charged for an emergency visit, which was a pleasant surprise. One thing I really appreciated was their thoughtful safety features — we received real-time text updates with the technician’s estimated arrival time, his name, and a photo. It made the experience feel safe, transparent, and caring right from the start. Our technician, Anthony Baldwin, was absolutely outstanding. He was kind, professional, knowledgeable, and incredibly empathetic to our situation. When the manufacturer delayed the part we needed to fix our AC, Anthony took it upon himself to drive to a supplier and get the part personally — something he clearly did out of the kindness of his heart. He returned and installed it the same day, just to make sure we could be comfortable again. That level of dedication and compassion speaks volumes about his character. He also shared information about their loyalty program, which gives you 20% off services and biannual maintenance visits — all at a very reasonable price. With service like this and a program that adds real value, I won’t even consider another company in the future. Thanks again to Anthony and the entire Cool Today Park team. You’ve truly earned a loyal customer for life.
Response from owner
May 23, 2025
Marcela Alba Escobar
I cannot express enough how impressed I am with the exceptional customer service I received from Plumbing Today. They truly went above and beyond to resolve my issue. I was amazed at their prompt response and willingness to help. A representative came out the very same day, which was far beyond my expectations. The professionalism and efficiency displayed by their team were outstanding.
Response from owner
May 21, 2025
Steve Zack
Needed a plumber to deal with an unexpected leak and Cool Today technician Nick arrived promptly . He was friendly, knowledgeable, professional, and courteous. Got me out of a tough situation. I will call Cool Today for my future plumbing issues.
Response from owner
April 24, 2025
Robin Frank
We LOVE Cool Today! We had a service plan with Badger Bob. Our system was leaking water. A technician “supposedly” repaired the leak and we went out for the afternoon ( it was a Friday) When we returned home, we realized that the system was not working, and it was hot! . We called to have a the tech return , and were told by Badger Bobs that we would have to wait until Monday which we felt was outrageous considering we had a service plan! We were desperate to get our AC fixed!! We called Cool Today at 8 pm, and although we were not a customer, they had a tech at our house within the hour! Ronnie was amazing! Even though it was late at night, he was polite and efficient! He had our AC back working within 10 minutes! We signed a maintenance contract before he left! Thank you Cool Today!!
Response from owner
April 7, 2025
Craig Wright
Service technician Agbor worked like a dog, two hours into pitch dark, serviciing our three AC units. He is knowledgeable, polite, and highly articulate. We have been with Cool Today for more than a decade owing to great service such as this. Craig W. Longboat Key
Response from owner
January 31, 2025
Thomas McMurtry
Had an emergency plumbing issue that had to get resolved fast. Cool today was the only company that would come the next day. We also had other repairs that needed fixing and they did a great job.
Response from owner
January 7, 2025
Rosanne Hughes
When I called they were able to send a tech to us within 2 days after hurricane Milton. Technician was very professional, pleasant and able to fix the issue so we were able to get the AC working. He explained every thing and took the time to go over everything he did. I would recommend them!
Response from owner
October 21, 2024
Stephanie Deshaies
I manage several vacation rental properties that were severely impacted by hurricane Helene. Two out of five properties in the same complex had no air conditioning. One of them had a service contract with Cool Today, I called them earlier in the morning and they sent a technician out the same day. The other property that was having an AC issue had a different company, i contacted them and they sent a technician out as well. lThey told me that the whole system needed to be replaced to the tune of about $8000. When Omar came from Cool Today to service the rental property they had the cool Today maintenance contract, i asked him if he would please give me a second opinion. He literally fixed the AC unit for a little over $1000. I’m so grateful to Cool Today and Omar.
Response from owner
October 1, 2024
Cathy Stratton
Cool today was amazing. I called them in a Saturday evening at about 7:00 PM and scheduled service that evening. The technician called me back in less than 5 minutes letting me know he would be at my residence in 25 minutes. He arrived in less than 25 minutes and solved the problem in less than 5 minutes. He was extremely professional and explained everything to me. I have to say, Cool Today is TOP NOTCH!! I could not have had a better experience with any other company!! I recommend Cool Today1000%
Response from owner
September 16, 2024
Yilennis M T
Joe Zagorski was the technician who assisted us tonight. He was very professional, kind, polite and super talented. We recommend him 100% for sure. His knowledge was accurate in detecting what was wrong with our AC and he fixed it quickly. We also really appreciate his help because even the bad rainy weather did not prevent him from completing his job so we could enjoy an efficient AC again.Thank you so much. We appreciate your job.
Response from owner
September 6, 2024
Tammy Ranney
We would like to give a huge shout out and thank you to Cool Today, and particularly to Adam who came to our house at 9 o’clock at night, quickly fixed the problem, and got our AC up and running. he insisted on staying for a little bit to make sure that the problem was truly fixed, and he was great about explaining exactly what happened so we can avoid the problem in the future. He was polite, courteous, and clean; putting booties on when he stepped into our house at the front door, taking them off when he stepped out of our house into the garage, and then putting them back on to come back through and explain things to us. Awesome! When we called into the office, we were greeted by somebody who was just as polite and courteous, spoke English flawlessly and did not make promises that would not be kept. She explained that someone would be out, but she could not say when, but that they would call 30 minutes prior. Mind you I called at, 5:30 in the afternoon and was not expecting service the same day but was ecstatic that we did not have to suffer through the heat and humidity last night. We will definitely be signing up for their whole home plan for $20 a month to continue to get this awesome service and not have to worry about AC, plumbing, or electrical when we have a problem. Thanks very much Cool Today! You are truly the epitome of excellence in customer service.
Response from owner
May 21, 2024
Riley O'Neal
Such great service, I highly recommend!!! Emmanuel was so efficient and professional. While I was visiting my mother in Naples, the bath tub water valve broke and the bath tub would not stop running and we had to turn off the main and then had no water. Emmanuel with Cool Today showed up in under two hours and replaced the valve control for a reasonable price. I wish I had such a great service provider where I live in Atlanta.
Response from owner
May 6, 2024
Leanna Ellie
My AC went out at 8. I called and Sylvia took my request. She was friendly and professional. Taylor took my appointment. He called before he showed up and took care of everything. He was incredibly friendly and professional. He gave me some recommendations for the work I will need but showed pictures to justify what he said. He was efficient, fast, and very polite. A great experience for an emergency repair. Will definitely use again Okay — so I was quoted $1600 for a coil cleaning. Schwartz air quoted me $880. I thought Taylor was great but this company was almost twice the cost. Go with Schwartz air.