All reviews
999 verified reviews, 4.6★ average, sorted by most recent.
Stephen Manrose
Very satisfied with plumbing work. Signed up for maintenance program. Excellent.
Response from owner
November 24, 2025
Kylie Wilson
I’ve used Cool Today for 5 years now and never had a bad experience. Always prompt, communicate exactly what time they will arrive, and explain every detail of your service. Great team!
Response from owner
November 21, 2025
Claudina Ashelman
Energy Today, part of cool today sent me the best electrician to change out the surge protector I had that was a fire hazard with a new one. Mirek explained everything to me in terms i understood. Very professional.
Response from owner
November 21, 2025
Vanna Beeth
ASKED FOR AN ESTIMATE, AND RECIEVED SOMETHING VERY BRIEF. CALLED WITH QUESTIONS, AND NEVER HEARD BACK. PRICE AND DATE WERE REASONABLE, BUT GETTING NO RESPONSE CAUSED ME TO GO WITH SOMEONE ELSE FOR THE MAJOR PROJECT DUE TO TIMING.
Response from owner
December 9, 2025
Jon Ross
The workman was knowledgeable and personable. He did a GREAT job.
Response from owner
November 21, 2025
Jack Brown
Cool Today's service has really gone downhill recently. We have used them for over a decade but recently they have failed to follow through. We recently had them do their annual maintenance on our equipment; two days later the coils go bad and no cool. Despite my concern about why they didn't catch this during the maintenance, I agreed to the repair estimate. Three days later and they still haven't got the repair complete. Cool today - more like cool when we get around to it
Response from owner
November 25, 2025
Jack Wilson
⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish! We couldn't be happier with Cool Today! Our sales representative took the time to thoroughly explain the entire process and helped us select the perfect system for our home. The installation team arrived right on schedule and worked diligently throughout the day. Both technicians were professional, friendly, and incredibly efficient as they removed our old system and installed the new one. The outcome exceeded our expectations, and we highly recommend Cool Today to anyone in the Sarasota area looking for quality HVAC service. They've earned our complete trust and future business!
Response from owner
November 19, 2025
Robert Goebel
We had a great experience with Mykola to have him install our new Honeywell thermostat. He installed our new Honeywell thermostat, tested it and went over all the controls with us. He was very neat in appearance, very respectful. He put plastic bootie’s on which we really appreciate as we have very light carpets. Again, my wife and myself were extremely happy with Mykola! You can be very proud to have Mykola working for you!
Response from owner
November 19, 2025
Liz Meyers
Cool Today responded immediately to our A/C breakdown. Great service. Technician was wonderful.
Response from owner
November 19, 2025
Scott Abel
My most recent service call was handled very well. Tech came early and because it was the third time to repair the same issue they did not charge a fee for the service.
Response from owner
November 17, 2025
Michelle Omage
We had a great experience using CoolToday to install our new air conditioning system. From the salesman Scott to the technician Kenny. They were very knowledgeable, on time and did a great job!
Response from owner
April 14, 2025
Marie Dominique
Your the technician did not act professionally, refused to give me an update of the job , and told me that I should not said anything 😭 because the tune up cost just $25:00 that's insulting because that not my first tune up with Home Depot, my Air conditioner is new , finance by Home Depot , why a simple job getting so complicated, i am not satisfied at all .
Response from owner
December 10, 2024
Heydic Pichardo
I am very satisfied with the service offered by the technician from Cool Today Roman. He took the time to explain exactly what was going on with the water system in my house. He got on time to my house and got the problem solved in like 20 minutes or so. I was panicking about not having water and Cool Today and Roman made me feel at peace. Thank you so much!
Response from owner
November 17, 2025
Mark L
Jeff was professional and courteous. He was able to diagnose the issue from previous installer D&D Air.
Response from owner
November 17, 2025
Barbara sexton
I absolutely, 💯% reccommend Cool Today. Everything from start to finish went as promised. I set the appointment to evaluate my broken a/c. I opted to replace my 23yr old unit. The two technicians (David and Shawn) were excellent. Every aspect of the purchase went as it should, so yes I'm happy. YES, I DO RECCOMMEND "COOL TODAY"
Response from owner
July 9, 2024
Ken Weinstein
Cool Today recently installed a two-stage Carrier heat pump with an ecobee thermostat in my home. The installation team was punctual, professional, and clearly took pride in their work—friendly, knowledgeable, and thorough from start to finish. The salesperson was experienced and helped guide me to a solution that fit my needs perfectly. Pricing was competitive with other similar size companies, and the included lifetime warranty added real peace of mind. Overall, a smooth and satisfying experience. Highly recommend!
Response from owner
November 14, 2025
Michael Powers
Returned to Florida after a few months away and the Cool Today AC system wouldn’t turn on. One call and a service man was on the way. He quickly diagnosed the issue and called service headquarters.They sent a specialist out to fix the issue that was the result of a retrofitted installation which was unique to our system. Excellent service provided two extremely professional repair technicians. Great Job Cool Today!
Response from owner
February 3, 2025
Bill Arnold
The guys were fine, but I was only notified that they were servicing ONE unit. THEY didn't even know they were servicing all the units, I had left and had to return. What a pain. Do better.
Response from owner
November 23, 2025
Mario Martins
I decided to walk into Cool Today after seeing those greenish Cool Today trucks everywhere in Sarasota to discuss updating my heating and air conditioning system. I was met by Jimmy Mullen who explained his background with the company and company business model. Jimmy answered all my questions so we agreed for him to come to my home to perform a free energy audit and make a recommendation on a heating system. I choose the energy Star Rated 3.5 Ton Rheem/Ruud 2 stage heat pump. The next day, the installer Paul called me and provided an arrival time to begin the installation. The company actually had sent a link to me so that I could track where Paul was as he made his way to my home. Paul told me that had discussed the work with Jimmy the prior afternoon and Paul discussed the work to be done clearly with me in a very professional manner. I also found Paul to be very knowledgeable of what needed to be done. Right after, Paul and his coworker got busy removing the 8 year old gas furnace and the outside air conditioner. I asked Paul for an approximate time to complete the installation. He estimated around 03:30pm including the installation and setup of a new WI-FI thermostat. The installation is better than what I expected and Paul and his coworker completed the work at 03:25pm….. very impressive. The installation is very clean looking, with no exposed wires (see photos). Overall, I am very happy with the cost of the equipment and the professional installation. The Guarantee provided by Cool Today is far and above any guarantee I have ever read. Thanks to Jimmy, Paul, his coworker, and the staff at Cool Today for making the installation go smoothly.
Response from owner
January 19, 2024
Mary Ozarowski
Had my air conditioning unit checked and serviced by Brendan. Brendan called ahead of time for his arrival which I truly appreciate. He was very thorough and explained what he was doing as he went along. Brendan was friendly and professional.
Response from owner
November 14, 2025
Pat Havens
Marcus showed up on time, was very courteous and explained what needed to be done. I was very happy with my service.
Response from owner
November 14, 2025
Kevin Claridge
Emre from Cool Today was on time, professional, safe, and efficient today, his work looked great!
Response from owner
November 14, 2025
Linda Thompson
Today’s electrical by Tim Gatt was 5 Star. He was thorough and communicated clearly.
Response from owner
November 14, 2025
Bill Noonan
Recently had a landscaping contractor employee hit my outside A/C condenser unit with a lawn mower causing considerable damage. Cool Today technician Quadrea Bain came out right away to get the condenser running again by replacing some of the suction line copper piping that was severely crimped. He also gave me a detailed estimate to replace the condenser coil which was also damaged. Quadrea replaced the condenser coil which is a complicated repair requiring cutting out the old coil and then brazing in the new one. This repair was completed in 4 hours. Quadrea is highly skilled, explains what he is doing and why. I am going to ask for him on any future repairs.
Response from owner
November 14, 2025
Peter Lanza
So I had the technician Armando come out and service my unit as part of my service plan. Very nice gentleman seemed pretty thorough pointed out a few issues to me. I don’t think he tested the heat out. However, when he was testing outside unit, he must’ve forgotten to put a wire back on. Because about two hours after he left, the house was not cooling off at all. So I went outside while the air-conditioning inside was running the outside unit was not running at all. So I called and they sent another tech technician out that night. His name was Dean. Very nice gentleman. He went over to the outside unit took the panel off and found that there was a wire that was not connected back that Armando took off. That must’ve shorted the system out. He tried several attempts and several things to get us Up and running, but he could not. He determined that the wire that was loose burnt out the compress System. He stated after speaking to his supervisor that they would come back the next day and replaced the compressor. I don’t remember a gentleman‘s name that came out here, but he was extremely nice as well. He did a great job and after he left, my air conditioner has been working fine. One of the reasons why I have Cool Today come out and service. My unit is because I’ve never had an issue with the Service technicians. And they stand behind their work. Replacing the compressor at no charge was one of the many things that they stand behind. They realized it was their mistake and they took care of it. I never hesitate to call them or recommend Cool Today to anyone I know.
Response from owner
November 14, 2025
Robert Huston
I called with an urgent issue and had a service technician out the same day. He was courteous, and professional and corrected the problem quickly.
Response from owner
November 14, 2025
Christopher Hatfield
My AC and electric heat went out last night so I called and they responded bright and early Wednesday morning! Their technician Edwin Calderon arrived and found the problem within minutes! Back working right away! I have been with this company for 12 plus years! Very happy with the service we get!
Response from owner
March 14, 2025
Kathy Smith
Very nice installers they both got right at it and did a great job 👏 😀
Response from owner
November 12, 2025
Mina Bednar
Adam was very knowledgeable. And did a great job on the tune up. He cleaned up and sent me the invoice. Perfect!
Response from owner
November 12, 2025
Paul Lewis
Ronnie Barnes (technician) did a 5-star job diagnosing and locating a refrigerant leak that caused our 3-year old Lennox AC system to shut down, but I was not amused to find out that it will cost over $2,000 to replace the valve that is leaking refrigerant.
Response from owner
October 5, 2025
AGB
I am on a maintenance plan that provides me with peace of mind. Appointments are properly scheduled and punctually kept.
Response from owner
November 11, 2025
David Price
Cool Today dispatched a plumbing associate the same day our issue arose. Even after experiencing delays at previous jobs, the technician still made it to our home by working extended hours. The work was completed professionally, with courtesy and respect for our home. We truly appreciate the effort and would highly recommend Cool Today.
Response from owner
November 10, 2025
Andrew M.
Adam was our technician for an A/C issue we were having. Not only did he come out on a Sunday afternoon but he had a great attitude and did a very thorough job and got our unit back working in no time at all. His service and help was much appreciated!
Response from owner
November 10, 2025
Sherie Becker
As a longtime customer of Cool today my overall experience has been very positive. My recent air conditioner service was also excellent, my technician Justin was prompt and took an interest in my maintenance needs. Overall, I would highly recommend Cool Today.
Response from owner
November 10, 2025
Barbara Standish
My repairman was unable to fix my system without replacing parts. He gave me the cost and told me which item could wait until my next maintenance so that I could pay less today. He did a great job.
Response from owner
September 7, 2023
Mark Butler
It was time to upgrade my air-conditioning system. I got several quotes and decided on Cool Today. Mr. Mullen Provided expert sales and up-to-date information for Our Home and its size. They sent two experienced installers, Fred and Carlos who provided professional installation and detailed information on its operation. Best of all, warranty as long as we own our home. We are very happy.
Response from owner
November 10, 2025
Steve Nunn
Service tech came out today. Gave me a complete estimate on a future service that he may be doing. He was a complete professional and fully understood the entirety of a job. Thank you jeff for all the valuable info.
Response from owner
November 10, 2025
Beverly Grener
Joshua was very polite and respectful. We were very pleased with the service he provided.
Response from owner
November 8, 2025
Eddie Paz
Plumbing Today did an install on my Trutankless water heater and LeakSecure device. Jose Vejar did an amazing job, he was a pleasure to meet. Showed me the ins and out of the new water heater. Was very respectful and responsive. Did a phenomenal job on the install, will definitely recommend to any of my friends and neighbors.
Response from owner
November 8, 2025
amanda Tuhro
Our technician was great! He was able to immediately identify our issue and worked quickly to resolve it!
Response from owner
November 8, 2025
cedric pemberton
Just had my first scheduled preventative maintenance performed on our new A/C system. The work was done under the Lifetime Warranty we purchased with the system. The technician, Rafael Ramirez, arrived within the first hour of my 4 hour service window (I always appreciate that!), and was very professional and knowledgeable. Of course the six month old system checked out OK. I’ve been nothing but completely satisfied with Cool Today. Yeah I was not ecstatic to purchase a new A/C system six months ago, but if you have to pay $xxxxx thousand dollars, give your money to Cool Today. Worthwhile investment.
Response from owner
November 8, 2025
Barbara Schuh
Excellent service all around. Always courteous and informative. Great team!
Response from owner
November 6, 2025
Julie DiDomenico
We had our three system maintenance done by Jimmy who was amazing. He checked and double checked everything that he did to make sure everything was done properly. He took his time and did the job right. Today Jimmy brought back our filters that we had to order specially due to size. Again very happy with the service.
Response from owner
November 4, 2025
Nana Valenta
Kim and her technician trainee Armando were great. They were very thorough and spent a lot of time doing the maintenance on our air conditioning system. We only needed one small repair ($59) and the maintenance was covered by our annual contract that has proven to be well worth buying over the past 15 years.
Response from owner
November 4, 2025
James B
Technician stated I needed 2 new float switches without testing them (just said if the system didn’t shut off when inverted they were both bad). Tried to charge us $235 to repair it. I found them for $30 online so we declined. I then tested the floats with a multimeter when the technician left and both were fine and the system is working fine. Made us question the second part he “diagnosed” and said was “failing” (capacitor on the outside unit for $303). Complained to the company via email and they still haven’t contacted us other than reply to verify service date and address in their response. Seems like the technicians are getting commissions for parts sales! May have to look elsewhere for maintenance after 16 years with Cool Today!
Response from owner
November 10, 2025
meg carlson
The plumbing tech looked dirty and unkempt. The feeling he gave out was - just uncomfortable and was flat out weird. He could not do the repair because he was not strong enough to move the washing machine to get to the drain. He had to leave without making any repairs. What a waste of time. I’ve used Cool Today before and never had tech like this weak, scruffy, little baby. I’m an elderly lady and I guess I will have to find a plumber who will actually help.
Response from owner
November 10, 2025
Brian Mathae
Commercial Maintenance is incredibly understaffed and as a result they haven't been able to meet contractual service commitments. When the guys show up they are nice enough but necessarily well trained. We'v had some of the package units left in pieces after they left.
Response from owner
November 10, 2025
John McClean
Pleasant technician and explained finding well. I think UV light was overcharged. They always want to add something on a maintenance call.
Response from owner
November 17, 2025
Kj R
The techs show up on time, a text is sent with a picture of the tech so I know who is coming. They service my HVAC system, let me know if there are any issues and explain to me what was done. I am on a service plan so I don't have to remember to schedule service, they call me to schedule. Have had great experiences with this company.
Response from owner
May 16, 2025
dorothy volpe
The service technician was so polite and respectful. He also knew what was wrong immediately and explained everything to me so that I knew what was going on. He completed his work in a timely manner and went over everything with me. I was very impressed with his work ethic.
Response from owner
November 4, 2025