All reviews
999 verified reviews, 4.6★ average, sorted by most recent.
Trish Torres
The technician was able to come out on a Saturday within hours of our phone call for service. Very professional and had all the supplies needed to fix our unit. The work was done in a timely manner and technician explained All of the issues.
Response from owner
May 5, 2025
Eric Tennen
Received text that my technician was on the way. Didn't show up for 2 hours. Not happy.
Response from owner
November 23, 2025
Parker Koons
Charged me $500 for a capacitor, and maintenance membership. Never came back because they can't schedule properly and they showed up while I was working about 5 separate times. Never actually fixed my unit and quoted me $3000 for something another licensed professional did for $450.
Response from owner
November 17, 2025
Anna Bush
Josh was very helpful in assessing my hot water heater. Had to install a new unit and the work done was better than previous installation.
Response from owner
November 4, 2025
Shirley M Chase
The technician arrived on time and was efficient and told us that there were a couple of issues but wasn't pushy about the things he mentioned. He was knowledgeable, very courteous and checked and serviced my a/c, took pictures and explained everything to me...
Response from owner
November 3, 2025
Beth Hocking
Long story short...most things the Technician said were BS! Main thing he said I needed a new Fan Motor since my heat didn't work. That would have been close to $2,000 with tax and labor. I called a local A/C guy while he was here to have him come over. So Mike turned on the A/C and it came on. Wow, why didn't the Cool Today Tech try that??? So, all I need is a heating connection replaced that will be around $200, instead of $2,000! I'm sorry that I contracted with this company as well as having three of my Customers switch over to them! Bummer ir was.
Response from owner
November 23, 2025
Julia Aaron
Cool Today is my partner in keeping my house functioning in top shape. They have replaced our AC, hot water heater, electric panel, and maintain our AC and plumbing when we need them.
Response from owner
July 9, 2025
John Long
Technician Omar was Fantastic. Very Professional and Knowledgeable. Had me up and running in a short period of time. He explained everything and made suggestions for moving forward. GREAT JOB....
Response from owner
June 19, 2023
Tania Mejia
Very happy with the service and new ac equipment , Scott and Victor are very nice and they explained everything
Response from owner
November 1, 2025
Mark Puccia
Next day service. Problem free installation of new Carrier A/C central air.
Response from owner
November 3, 2025
Alberta Alese
Brice Dodge, was polite, timely and professional in servicing my air conditioner. He flushed out the pipes leading to the shutoff valve and evaluated system readings to insure all were running at appropriate levels. I have been a client of both Cool Today Air and Cool Today Plumbing since June of 2022 and I highly recommend their work. I thank Brice Dodge for a job well done. Customer, Alberta Alese
Response from owner
June 26, 2025
Descent Into Gaming
Efficient , knowledgeable, experts. That's what you can expect from this company and it's employees. Highly recommend them as they are a joy to work with. Thanks again!
Response from owner
November 1, 2025
00 Gojiramon
Was able to make an appointment very quickly. Technician was professional and polite and was able to resolve my problem.
Response from owner
November 1, 2025
Katherine Asbury
Great job of trying to up sell. I wish they were as competent at the service to my ac unit. Not really great, the technician spent most of his time trying to sell me Items I had purchased 6 months ago on the last ac check. Not a great vote of confidence in the technician .
Response from owner
June 9, 2025
Jane Jasek
Cool Today installed a new AC system for us recently. Chris in sales is very knowledgeble and helpful he responded to several questions after initial visit. Paul, who led the installation with another technician was super skilled. We appreciated the automated text system to track their arrival time, with photo, and the covering they put all through our house and up the stairs to protect flooring. Paul also crawled in our attic to repair a crack in the discharge pipe! Overall Cool Today made us feel confident about our purchase. One star deducted for pretentious (and annoying) post-purchase rating request texts and emails faking the company president's name. Otherwise, five stars.
Response from owner
October 31, 2025
Emmett Mejean
I have only had good experiences with the techs from Cool Today, professional and friendly.
Response from owner
October 31, 2025
Richard Rosales
We heard of their maintenance service while in Home Depot. The techs came on time and did the maintenance in depth, giving good feedback and proof of issues present. They gave reasonable suggestions for future prevention of similar problems. Ours was mold growth in the unit.
Response from owner
October 31, 2025
Dinald Picard
I would like to thank Cool Today, and there awesome staff including Timothy and the secretary that I spoke to. I will be telling my family and friends who are in need of Cool Today's services. Thank you for the fantastic service.
Response from owner
October 31, 2025
Ryan Fuger
I've been so impressed with them every step of the way. Super quick service and extremely knowledgeable technicians who are very kind and never try to oversell on anything.
Response from owner
October 31, 2025
steve woulf
Very knowledgeable techs, very helpful, willing to teach and instruct how to keep my HVAC preforming well.
Response from owner
October 29, 2025
Jim Fay
Emre was excellent in his electrical inspection and repaired a polarity issue immediately. Also laid out recommendations for future work with a quote. Great job!
Response from owner
March 26, 2025
MaryQ
Both technicians that came to my home were very professional, very knowledgeable and very kind. I will definitely use your company again. They figured out the problem and fixed the central air.
Response from owner
May 2, 2025
Cissy West
I’m new to the area and purchased a new home and was interested in getting an AC Check-up. I was in Home Depot and was offered a deal for new customers for a $29.00 maintenance check with Cool Today. That is how I found them and was very impressed and pleased with the service of Cool Today. Omar was the Technician that did the work and said that I had 2 options; repairing or replacing. No pressure whatsoever and very courteous. I went with replacement and was very pleased with Mitch who presented the product and explained everything. Their warranty and maintenance plans were very reasonable. This company presents as an honest and trustworthy company… I highly recommend them.
Response from owner
October 28, 2025
Debby Daff-Siggins
Cool Today is a great company. Their techs are polite and knowledgeable. They explain what they are doing and if they find something concerning, they take pictures and show you the issue as well as explain their suggestions.
Response from owner
October 28, 2025
Fred Palermo
Excellent service, great technician, Javian, he knew how to diagnose my AC! I will strongly recommend Cool Today for all my AC needs in the future 😎, as well as everyone I encounter that needs an AC Maintenance!~
Response from owner
October 28, 2025
Tom Vanderboom
Cool Today continues to satisfy me with knowlegable, well versed, and pleasant service technicians. Keep up the good work CT.
Response from owner
October 29, 2025
Giovanni D'Addario
good contact system, excellent staff making arrangement for tech, tech communication was in advance, arrived on time and did a thorough check up
Response from owner
October 28, 2025
Kenton Gaya
Made appt for hvac check. Texted arrival time about an hour before. He was on time . Spent about 2 hours checking and cleaning the system. Answered all my question
Response from owner
October 28, 2025
Bonnie Maxam
Professional and fast diagnostics. Repaired immediately and AC restored all under warranty!!!
Response from owner
October 28, 2025
Greg Day
Billy was out today due to our upstairs AC not working. I scheduled the appointment this morning for 12-4 same day service. They confirmed the appointment, called before arrival and text me a photo of who was coming. Billy kept us updated throughout the appointment and got our AC back up and running in less than an hour. Awesome experience with Cool Today! Signed up for their HVAC care plan after being impressed with their customer service.
Response from owner
October 27, 2025
Thomas Wolcott
Francisco and his trainee Jack did a thorough cleaning and inspecting of all aspects of our A/C system. We were shown an option Captura UVC Germicidal Air Purifier to provide better air quality, as well as the cost of only replacing our UV light source. They we’re courteous, and respectful of our home. I would highly recommend these men! This was done as part of our warranty on this new system.
Response from owner
October 27, 2025
Cindy Triacheff
We bought our new unit from Cool Today, found they had the best financing, the salesman Scott was a great guy,took his time and answered all of our questions. Receive emails with great information. Adam our tech came out for our first maintenance visit, he was very professional, polite and friendly
Response from owner
October 24, 2025
Margaret Kurnov
Cool Today has been our A/C system maintenance choice for almost 4 years. It's a reliable company focused on Customer Service. If something goes wrong they own that and make it right by their customer. We have just signed up for another year.
Response from owner
October 24, 2025
Greg Monty
Very thorough AC evaluation and report. I dentified a couple of maintenance opportunities, and sent an estimate for repair. With pics. Very happy with service
Response from owner
October 24, 2025
Mary Munkholm
I had air conditioner and electrical services done at my home. They were very thorough and did terrific work. They communicated well with me and their quality of work was A+. I will highly recommend to anyone. They also had reasonable rates for their services. Thank you. Job well done.
Response from owner
October 23, 2025
Dan Filar
Chris was prompt for appointment and then spent nearly six hours servicing our 7 direct a/c units. He was truly engaged and performed excellent service with a great attitude. A five star job!
Response from owner
October 23, 2025
Rachel Lounder
These guys worked hard and put in more than an 8 hour day to get our job done in the hot heat. We are so pleased that they stayed until it was done. A very good job and so much cool air! Thank you!
Response from owner
October 23, 2025
Andrew Lundstrom
Always professional and fast to respond. Always do a great job and keep you very informed. They are a trustworthy company. I use them for both A/C and plumbing.
Response from owner
October 23, 2025
Dave Bear
Adam M. Was extremely knowledgeable and extremely professional. Two traits that have been our experience for the last 15 years with Cool Today.
Response from owner
October 23, 2025
Diana H
Emre helped us with our electrical work and did an amazing job! We’re incredibly grateful for his help—thank you so much!
Response from owner
October 23, 2025
Dave Babel
I went on the monthly service with cool today as they shared they would send out the various technicians for electrical plumbing and HVAC throughout the service. Each time they came out to do their "complementary "inspection, the technicians always pushed for a specific service with an exorbitant cost. I've come to find out that all of the technicians at cool today are Commissioned based. So, the more they can sell you the more money they make. I've realized that $450 to change out an outlet might be a little steep and now I know why.. I recently had a very similar experience with my HVAC system. Though I am on their monthly service plan, they want to charge me $250 to replace a $20 part that takes five minutes to replace. It sure does make it challenging to trust a company who pushes their employees to sell as much as they can and they can make money off of us that way. Not such And ethical business model
Response from owner
October 22, 2025
Greg Reganall
Always excellent service. The technician Steven Briggs was very professional and really knew exactly how to fix the problem. Super nice person.
Response from owner
October 21, 2025
Linda Pontarelli
Christopher arrived as scheduled for my AC maintenance appointment. He was very friendly and efficient. After his thorough job and inspection he took the time to outline potential problems and solutions. He answered my questions and addressed my concerns. As he promised, Cool Today followed up by sending me his report and photos. If you are not satisfied with your service I recommend you give Cool Today a call. I believe you will not be disappointed.
Response from owner
October 21, 2025
Amy Luce
Great service! Showed up on time and was very thorough. Definitely will continue to be a customer.
Response from owner
October 21, 2025
Kenneth hebert
Wilfrid was very nice. He changed the supplied filter and cleaned my grate. He checked the capacitor and said it is still good he washed my condenser coils. Was very disappointed that he didn’t check the most important part of the AC. He didn’t check my Freon level. He never took out the guages to check. I don’t know if it was because I got the Home Depot special pricing. The list of things to check on the supplied paperwork is checking the level of Freon.
Response from owner
October 28, 2025
Babbie Van Dyk
I have had a wonderful experience with Cool Today. They service my AC twice a year and do a thorough job. Joh S even cleaned some outside drains. the technician(s) are professional, polite knowledgeable and answered all my questions, I am very grateful for this service
Response from owner
October 20, 2025
Carol Parker
The service man that came to my house was very polite, explain everything he was going to do and then gave me information about further service.
Response from owner
October 20, 2025
kathy powell
I was very satisfied with “Cool Today” and would highly recommend them. The trained service technician was able to diagnose the air conditioning problem, which I’ve had throughout the year, and fixed the problem that day. I will be calling them in the future for any other issues I might have.
Response from owner
October 17, 2025
Thomas McCarthy
This appointment was the standard 6 month service per our Service Agreement. While the technician said everything was good we received no summary of findings on the AC system, and was surprised that the technician did not bring in or out any filters,. I may be wrong, but I thought filter replacement was standard procedure for any AC service appointment. The technician was a very pleasant gentleman, and seemed knowledgeable, but I think a written summary of the work done and findings on the AC system should be standard procedure. Thank you.
Response from owner
October 22, 2025
Marcy Fawcett
I was quite pleased with the level of expertise and professionalism the Cool Today Service person showed! Service oriented, polite and knew his job!
Response from owner
October 20, 2025