All reviews
999 verified reviews, 4.6★ average, sorted by most recent.
John Pforzheimer
I had Cool Today come to get an estimate to remove and clean the dirty coil in my A/C. I was quoted $2400. Got a quote the next day for $800 from Nice Air. The guy from Cool Today did clean the drain pipe from the A/C. Charged me $279.00, poured 2 gallons of hot water in the pipe, and was here for about an hour. Spent most of that time trying to sell me a new unit for $9000-$10,000. The guys from Nice Air cut the drain pipe to find a huge clog. They put a snake in the pipe and did a proper job. Lots of gunk came out. I'll be calling Nice Air from now on.
Response from owner
April 28, 2025
Christopher Wenckus
When we got back on the island after hurricane Milton, we discovered that our roof-top air conditioner was kaput. Upon advice from two other condo owners in our association, we went to Costco to get our air conditioner replaced. The vendor is Cool Today. In three days time we had a new air conditioner. The service was fast and efficient. The technicians did a great job of removing the old equipment and replacing with the new. In a few hours we were up and running. This was not an easy job because they needed a crane to remove the old unit and place the new one (two stories). And the nice thing is that the entire system is an upgrade from the old system. I recommend Cool Today to anyone needing a/c service or replacement.
Response from owner
November 4, 2024
Linda Huntzinger
Today I had Cook Today come out to service my AC system. My technician's name was Franz. I can't tell you how much I appreciated his knowledge, his thoroughness, and respect for my home. He took much needed time to clean my system and explain to me all that he did. I think him and his company for the service that was given to me today.
Response from owner
April 17, 2025
Terri L
Prompt and excellent service! Extremely fair price. A pipe cracked to my well pump leaving my home without water. The service gentleman came out the same day and was done in short order. Highly recommend this company. T. Livingston
Response from owner
April 15, 2025
Stephen Mock
Purchased an annual care plan from Cool Today and after scheduling the electrical safety inspection included in the plan, it was canceled and had to reschedule. Then after scheduling the plumbing safety inspection, the technician didn’t make it within the noon to 4 timeline and well after 4pm, still no word from the technician, not even to let us know he was going to late. Called Cool Today custom service to reschedule after wasting a whole afternoon waiting, they couldn’t get me rescheduled until sometime in June (it’s April 15). Absolutely the worst customer care and the care plan was a total waste of money. Will never, ever us Cool Today again.
Response from owner
April 28, 2025
Mary Angell
We were almost mislead by those $200 ads offering house and dryer vent cleaning. Once the CoolToday rep came to our home and gave my husband and I a detailed presentation on various cleaning options available for our system, we knew we were in good hands. The workers showed up today as scheduled, and worked for four hours cleaning our vents and caulked any cracks along the way. They were careful to cover the work areas with plastic sheeting and remove any debris from our floors before leaving. Overall, CoolToday did a fantastic job and we are looking forward to a better nights sleep, less sneezing, and having piece of mind knowing the air is cleaner in our home.
Response from owner
April 17, 2025
Sharon Myers
They are efficient and courteous. Billy did a great job and was on time and professional. I will continue to use Cool Today for all of my air conditioning needs.
Response from owner
April 17, 2025
Deborah Rohrdan Gibson
Wilfrid was prompt. I got a picture of who was coming. I got a 15 min warning of his arrival. Wilfrid was courteous and through. Feel like we got our moneys worth and excellent customer service!
Response from owner
April 15, 2025
Jan
we have been customers of Cool Today for about 23 years, and they still surprise us with exceptional service. today a new tech came to service our unit and could not have been any better! I feel confident that they will take care of things. These days it's rare.
Response from owner
April 15, 2025
Babbie Van Dyk
John is amazing. This is the second time he has serviced my air conditioner. He is very thorough. Others have service it, and they have been in and out. But not John. I can't thank you enough for sending John. He is the best technician I have ever had
Response from owner
April 15, 2025
Cheri C
The technician, Chase, showed up right on time, was very polite and kept me informed of everything in a simple and straightforward way. I was left with the peace of mind of knowing the status of my AC system and felt the difference in performance right away.
Response from owner
April 14, 2025
Hitomi Koelble
We had a great experience with Cool Today. As busy parents running a business, we don’t have much time to keep up with AC maintenance, so our unit ended up badly clogged, it started leaking and even shut off. I called their office, and they were super responsive, getting us on the schedule right away. Ahmad, our technician, called early within the expected time window to let me know he was on his way. He was professional, courteous, and even put covers on his shoes before coming in. He let me know the vacuum would be a little loud, which I really appreciated. He explained everything clearly and even showed me pictures of the areas that needed attention. He was able to clear out the AC drain line, which was in rough shape, and had everything back up and running in just over an hour. I’ll definitely be signing up for their care plan to stay on top of maintenance from now on.
Response from owner
April 11, 2025
Georgina Graham
We had our AC maintenance check up today and we are very satisfied. Our Cool Today maintenanace man called to let us know he was arriving early which was a blessing. He did a thorough check and informed us of expected costs in the next check up. No issues.
Response from owner
April 11, 2025
Lynn Graham
Joseph did an excellent job checking our air conditioner as we had received notice we needed a new AC unit from another company. He was very detailed and thorough in his report with all the information we needed to make an informed decision that our unit was running well.
Response from owner
April 14, 2025
Jules Brownell
I highly recommend Cool Today. We signed up for their twice yearly maintenance plan. They came out today and spent two hours checking out our equipment and making sure everything was working well. I thought for sure they would find something that would need replacing, but we passed with flying colors. Very unusual to find a company that is so honest.
Response from owner
April 11, 2025
Francis Young
The A/C technician Joseph Robinson was at my house within 1 hour of calling for assistance fixing my A/C unit. Joseph was very efficient and checked my whole system and fixed the wires to my sending unit. Since this system is very old he conducted an analysis and determined that the system will need to he replaced in the near future. I would highly recommend CoolToday for service in the future . This is my second dealings with CoolToday about two years ago Chris Mattingly responded and also took care of my issues leaving me very satisfied. Thanks to Both Joseph and Chris
Response from owner
April 11, 2025
Perry LaBoone
I’ve been a long term Customer of Cool Today for approximately 20 years and have had them maintain several of my properties. Last Friday continued to remind me why doing business with Cool Today has been a wise decision. Last Friday I had an issue that started with water pouring out of the wall. I called Cool Today when I found it, late in the day, and they fit a call with me the same day. Maximus showed up around midnight and worked through the night until 5:30 the next morning. He went through the entire system, made repairs and prepared the lines with a solvent to clear the lines. Robert came in the following day and after 3 hours, successfully cleared the line, tested the flow to ensure it worked and left me with a well running system. Over the years I have bought my new Ac units from Cool Today, as well as the 10 year warranty and the annual maintenance agreements. This recent episode and the great response was Cool Today continues to demonstrate those were good decisions!
Response from owner
April 7, 2025
kristin Meyer
Cool Today came same day that I was having an issue with AC. Sent out also the same day a sales guy to give me a quote on a new system so I had all my options. Both the crew that came out and the sales guy were fantastic. They all were courteous, informative and very willing to answer questions. They worked with me on price which was appreciated and the work was completed quickly!
Response from owner
April 7, 2025
Robin Frank
We LOVE Cool Today! We had a service plan with Badger Bob. Our system was leaking water. A technician “supposedly” repaired the leak and we went out for the afternoon ( it was a Friday) When we returned home, we realized that the system was not working, and it was hot! . We called to have a the tech return , and were told by Badger Bobs that we would have to wait until Monday which we felt was outrageous considering we had a service plan! We were desperate to get our AC fixed!! We called Cool Today at 8 pm, and although we were not a customer, they had a tech at our house within the hour! Ronnie was amazing! Even though it was late at night, he was polite and efficient! He had our AC back working within 10 minutes! We signed a maintenance contract before he left! Thank you Cool Today!!
Response from owner
April 7, 2025
marion hyler
I purchased a newer home for myself. I had Jose come out and he did a thorough inspection of my plumbing and electrical panel. He was knowledgeable and pointed out areas I may want to replace. I would recommend Cool Today.
Response from owner
April 4, 2025
Bigdaddydaddy Roberts
I bought 2 new AC units 3 years ago and Cool Today maintains both units. Everyone from the office staff, installers and preventive maintenance technicians have been pleasant. Knowledgeable and most importantly professional.
Response from owner
April 4, 2025
Robert Zielinski
Cool Today came out to give me the 29 dollar inspection. The tech said I needed a deep cleaning and it required 2 techs and it was going to cost 2,240 dollars. I said that’s ridiculous and I paid 1400 to install it. He said he has been working for over 30 years and that’s the way it is. Over 2000 dollars to clean a mini split. I would gladly pay up to 500 dollars but that’s highway robbery.
Response from owner
April 15, 2025
L McKanna
Cool Today is the only call you need to make for plumbing analysis and repair. William came to our house that is finally recovering from Helene and he gave us a very professional and practical assessment of what needed to be fixed and exactly how to do so for a reasonable price. We were really pleased with the care and expertise he showed for each project and his ability to solve the mystery of a leak coming from behind a wall. I will be requesting him to be assigned by Cool Today for a few final projects.
Response from owner
April 1, 2025
Barbara Genneken
We were very impressed with the professionalism of the Cool Today technician. He was friendly and very respectful of our home. After conducting a full exam of our unit, he provided us with a full check list of his inspection. Outstanding!
Response from owner
April 1, 2025
Maria Santiago
Called them and they were able to accommodate me late that day. Chris came. He was informative and thorough. He was able to determine the problem with the AC unit. He repaired it the same day. We were pleased with his service as he was very professional. We have used Cool Today in the past a few yrs back. They never disappoint.
Response from owner
March 31, 2025
Elizabeth Leahy
Jason was thorough, professional and knowledgeable. He walked me through all off the issues and gave great advice. I would highly recommend Cool Today anyday!! 5 stars!!
Response from owner
April 1, 2025
Vicki Gee
Kenyla Clayton. of manatee county.Is one of the best hvac & decent customer service technician I've ever met. Her mannerism, focusing on explaining & showmanship in regards to AC value and still holding a fair budget... what a refreshing blessing to have a genuine technician within this new age world.Great workmanship..A+++A++++ 🥰
Response from owner
March 31, 2025
Brenda Mateo
The tech called when he was on his way. He was was very courteous and took care not to track any dirt on for the grounds outside. He spent a lot of time doing his job and we are very happy with his performance.We will continue to to call Cool Today and recommend. Thank you
Response from owner
March 27, 2025
Ron Thielen
Ahmad was great! Professional advice for my aging AC system. His recommendations were appreciated , even as he could have generated more money , he was honest and I appreciate that kind of integrity . When I replace my system , I will be giving Cool Today a call!
Response from owner
October 9, 2023
Henry Hys
We had Cool Today take care of our plumbing service call today. The rep was polite and professional and finished the job in no time. He was neat and explained everything to us. A job well done.
Response from owner
October 6, 2024
Edie Kaplan
I was pleasantly surprised to meet a lovely young woman who came to my home to provide my air conditioner service. Alejandra was cool, calm, collected and very competent. It was a delight to meet her and she did a great job!
Response from owner
March 26, 2025
Gary Greene
Needed my expansion tank on the hot water heater replaced. Found a small amount of floor water leakage. Adam confirmed the problem and installed a new expansion tank. Escaped the possible need for a new hot water heater…Plumbing today pricing is high but the work is very reliable. Have used them before with excellent results. Adam fixed my hot water heater and now I have no leaks!!
Response from owner
March 26, 2025
Kia hostetler
The team at Cool Today is very responsive! We were able to schedule an appointment easily with communication from the office and service technician throughout! No need to worry about the arrival- when they say they will - they do. Our tech was Kevin. Very knowledgeable, nice man delivered and explained his process clearly. Highly recommend the company. We have used since our relocation and will continue.
Response from owner
March 25, 2025
Denise Konstenius
I purchased new air conditioner from Cool Today a little over a year ago. Price was right but the service agreement was outstanding Service people have been knowledgeable and efficient and the office staff is responsive and easy to work with. I signed on to offer for 19.95 a month and get real additional benefits for service not only for air conditioner but for plumbing and electric services too. A deal too good to pass on. I encourage friends and family.to check it out.
Response from owner
March 25, 2025
pat poirier
After several calls to a competitor, in trying to get someone out to do a tune up on a 2 year old air conditioner, including the one who sold it to me,I contacted Cool Today, who made an appointment within 4 days, and was extremely satisfied with Mr. Bolduc (technician ) expertise and product knowledge. Very courteous also ! I whole heartily recommended Cool Today, for all air conditioning needs,
Response from owner
March 25, 2025
Tom Casey
I changed my air conditioning service to Cool Today, my old company said I needed a new unit. After getting two prices, Cool Today beat my old company’s price by thousands. Cool Today did a great job with the installation and I couldn’t be happier!
Response from owner
March 25, 2025
Abel Perez
The entire experience was very positive and prices were very reasonable. I highly recommend them. They jumped through hoops and got me up and running same day. Team was courteous and professional.
Response from owner
March 24, 2025
Carol Brooks
Nick and John from Cool Today came to fix our air conditioner the week of March 17th, 2025 They found our ac was frozen over. They were here for almost 5 hours. They did a great job. Replaced valves, etc. The air is working perfectly. Keeps the house right where we set it. I recommend them highly. Thanks, Cool Today
Response from owner
March 24, 2025
Carole Bakalar
We made an appointment for Plumbing Today to properly install the faucets for 4 new sinks, attach an existing garbage disposal unit, and replace 2 toilets. Our technician arrived promptly at the appointment time and worked non-stop for almost 8 hours!! He explained all our options and went over the costs for all the work that needed to be done. (We hadn't done much in 20 years.) He was professional, friendly, and did neat work. Having the "membership" paid for itself in one visit. We have had nothing but good experiences with the whole company.
Response from owner
March 24, 2025
Dennis Wasson
The technicians did a great job today. Not only did they check the entire system for accurate operation. They answered all my questions in detail. I can truly say I feel a little more confident on how my system operates. Thank you Tech’s for a great service. Dennis
Response from owner
March 21, 2025
Denzil Digman
Technician was very thorough and knowledgeable. Let me watch and learn as well as told and showed me what to lookout for. Very satisfied with the service we received for the price. Would not hesitate to use Cool Today again.
Response from owner
March 21, 2025
Tim Gardner
From sales to final install, Cool Today was top notch. Scott, Paul, and Fred were all awesome. Very punctual, professional and efficient. I can't say enough good things about my experience. Cool Today far exceeded my expectations. Communication was excellent and that is a huge thing. They are now my go-to A/C company and I will certainly call them for plumbing or electrical also. I wish them great success. UPDATE: Been a few years almost and the system is working great. Had another routine maintenance service done today and communication and punctuality was fantastic. Great service as always!
Response from owner
March 21, 2025
Marguerite Hunt-Evans
Scheduling an appointment to accommodate my busy schedule was not a problem. Dean arrived on time for my maintenance check and was very pleasant. He answered all of my questions and explained my systems problems in a way that I could understand . Thank you Cool Today!
Response from owner
March 18, 2025
Angela Sanchez
Chris was an excellent and professional very nice gentleman. Very explanatory of what he was doing to our Ac. I’m very happy because he speak Spanish where we could Understand him. Thank you, Chris. You did a good job.
Response from owner
March 18, 2025
N Miller
Had plumber out to evaluate shower faucet that was not working. He said we needed a complete new faucet and quoted 1800.00$ to replace the faucet and the shower is plastic easy access in wall behind it from closet. We went to lowes and purchased a new knob and cartridge took 30mins to change out and it was less than 50$! Why he said it was a 1800$ job i have no idea but it was the most absurd price for a simple fix that wasn't even the issue! Beware. He also didn't even have the part on his truck to even repair if we did want it repaired and said they couldn't come back have until Monday to get it fixed!
Response from owner
March 25, 2025
Jamie Borah
Technician was fast, and explained what he did for the service. Made upgrade recommendations but wasn’t over bearing. Said if we had any issues to call and they would take care of it.
Response from owner
March 17, 2025
Jessica DeGrafft
AC, this company is good. Electric, the guys they send is friendly. The problem is the plumbing, it’s more miss than hit. They’ve come out 5 times and only once was a nice experience. This latest one, they had installed a water softener back in July, but since installation, my water bill has doubled. They came 3 hours after the appointment window to tell me that it’s fine and it has to be the meter from the water company because it was replaced last year. Well guess what, it wasn’t them because the meter was replaced months prior and working perfectly until the water softener was installed. What a waste of money and time. Do yourself a favor and go with another company
Response from owner
March 25, 2025
Paul Garver
Recently purchased a home here in Englewood and had Mr Myuola from Cool Today over to check things out on my heat pump, which I knew little about including the age. He answered all my questions and then some. Very courteous, clean knowledgeable and took his time with me. I very seldom write in for something like this but my experience was just top good! Normally if I said something like that it would be sarcasm, but this is sincere.
Response from owner
March 14, 2025
Jimmy V
Our technician came well within the 4 hour time period. He was friendly and professional. Worked on unclogging our kitchen drain from the kitchen. He tried a few times but it didn’t clear the drain. He thought he might have to send someone else the next day with different equipment. But tried unclogging from the roof through the vent stack and was successful. Great job! I highly rate Cool Today.
Response from owner
March 14, 2025
T S
We’ve never had a bad experience with CoolToday. Everyone from the people on the phone to the techs that come into our home - they’re kind, knowledgeable, and really good at their jobs. We just had a new vent installed and Cody, Randy, and Chris were great! They kept us in the loop of what they were doing and made sure to double check things before cutting any holes in the ceiling. They answered all of our questions and were super personable. Well done to everyone who works to make this company what it is! I’m continually impressed!
Response from owner
March 12, 2025