All reviews
999 verified reviews, 4.6★ average, sorted by most recent.
Kate Ebbeson
Joe St. John was excellent! Our A/C has been broken off an on for at least 7 weeks. I had house guests the entire time and they could not inhabit the guest house! Cool Today came several times (at least 5 times) but Joe actually fixed it today!
Response from owner
August 26, 2025
Jeff Ryan
Things were bad…then they were great! Cool Today is always my first call! Thank you to them for getting out there so fast and fixing the issue!
Response from owner
August 26, 2025
Teri Chernosky
Annual maintenance: the technician Jared Strand arrived promptly and performed the maintence procedures. He explained everything and was very professional.
Response from owner
August 25, 2025
Ray L.
They did show up on time. Within minutes of the tech arriving, I was told that a one year old unit was cheap and peace of junk. Prior to this unit I had a Trane. That unit had three repairs in four years covered under warranty but still had to pay 2300 labor each repair. That was junk. You just don't was in to a home and call a new unit junk. A rock may have hit the coils during mowing. You don't know. Then charging $160 dollars a pound for 410a refrigerant is obscene. A 25lb cylinder is $329. That is corporate greed at its worst. The tech said I need at least 9 lbs in a 10 lbs unit. EPA 608 leak threshold for residential is 10% . Did not even offer to repair the leak just to recharge against EPA regulations. He did reiterate that the one year unit should be replaced. Then you wonder why people don't like or trust A/C companies
Response from owner
August 27, 2025
Glenn
Fast service! I changed companies because my old one couldn't get me an appointment within a week. Cool today came in same day I switched.
Response from owner
August 25, 2025
Dick Smith
I retired from Carrier Corporation after 40 years of service and senior management, overseeing over 7,000 dealers and 50 wholly owned and independent distributors. The service we received from Cool Today Cooling exceeded anything I have seen anywhere in the USA or internationally. Ronnie was our tech. My wife and I had altitude sickness in Colorado at Loveland Pass. We flew on oxygen 24/7 back to Bradenton yesterday. We called Cool Today at 4 pm In Bradenton yesterday. Ronnie came at 5 pm on a Saturday after a 14-hour shift. Our AC airhandler was down, and the house was a humid 92. We were sure it was back to the hospital. Ronnie diagnosed a bad motor, found one an hour away, picked it up, and had our home cooling by 10 pm. I cannot thank Cool Today and, particularly Ronnie for outstanding service. My wife said to send a big heart from her!
Response from owner
July 29, 2024
Louise Converse
I've recommended Cool Today to so many people, as they really have been responsive to our business AC and plumbing needs. We used a different AC company for our commercial install and regret not going with Cool Today. But they came in after we were open for a couple of years when things started going wrong and saved the day. They do our maintenance and repair.
Response from owner
August 25, 2025
Paul Remington
Ryan Blake was a great technician. He was professional, informative, and just a great person to talk to.
Response from owner
August 25, 2025
John McDonnell
Our technician Steve Nadon was professional and courteous. He did an excellent job in correcting the issue and explaining the mechanics involved in detail. Happy with the work. The only disappointment is that Cool Today no longer provides the 4 hour window. This was a very important consideration for my wife and myself. Other than that, good work by Steve.
Response from owner
August 27, 2025
Alison Pollack
Adam was the best air conditioning service man we’ve ever had. I highly recommend your company. He was thorough knowledgeable, and helped while he performed the service. Highly recommend Adam and your company.
Response from owner
August 25, 2025
Walt Doser
Service technician Alex was very professional knowledgeable and listened to my explanation of the problem being experienced. He immediately understood and started to trouble shoot, he found the problem within 10 minutes. Alex explained and showed thoroughly to me what caused the problem. He made the repair and checked to make sure it was done satisfactory for me. I can't give more than 5 stars but Alex and Cool Today deserve 10+ stars. I will definitely recommend Cool Today to my friends if they ever need a great company for any electrical issue they may have.
Response from owner
January 22, 2025
Gabriela Bryson
Cool Today came out for our regular A/C maintenance and the experience was excellent from start to finish. The technician was punctual, professional, and very thorough in his work. He took the time to check everything carefully and made sure our system was running at its best. Overall, a top-notch experience. I highly recommend CoolToday for reliable and professional service!
Response from owner
August 22, 2025
Sharon Hunniecutt
This company is awesome . When you schedule an appointment they're always here on time even if you're running 10 minutes late they'll call you anyway to let you know. Everyone of their technician is very professional and always very courteous. I would always recommend them to my friends and family ..
Response from owner
August 21, 2025
Tony Ferlazzo
I had a different company come first. They tried to sell me $2800 in repairs I didn't need based on photos they sent me, some of which I know we're fake. Cool Today Serice Tech checked everything and was very honest. After trying 3 other companies over the past 2 years, I'll call Cool Today next time.
Response from owner
March 14, 2025
Maureen McKee
I had a water filtration system installed by Cool Today. The techs were amazing and patient as they explained each step of the install and the use of the new system. They were polite and helpful. I am very impressed with the caliber of employees that Cool Today hires. Very satisfied with all levels: plumbing, electrical, and air. Interestingly, there was an article online this morning about the dangers of publicly treated water. Chlorine has been linked to many illnesses. It was such a relief to know I have this system installed and ready to go. Thank you, Cool Today, for the peace of mind and professionalism.
Response from owner
September 12, 2024
Mary Lou Kovac
Jimmy Villota was the service technician for our semi-annual maintenance. He did an excellent job and was very thorough.
Response from owner
August 22, 2025
victor G. martinez
Technician Omar, did a awesome job on getting my father-in-law AC up and running. I will recommend Cool Today to anyone.
Response from owner
August 22, 2025
Robin Stumpp
Had new system installed about a month ago. While the unit works fine, they left my house worse than before they did the work. I have a hole in my ceiling where they either put their foot through or dropped something, there's a huge whole in the stucco on the side of my house where they changed the breaker box, and they did a poor job of replacing the molding around the attic access. Was told two weeks ago that someone would call to schedule the repairs, but still have not heard from anyone. Edit 8/20/25: Finally heard from drywall repair company 8/14. They asked what days and times I would be home for them to do repair of ceiling and said they would call back to schedule. Stt have not heard from them. Feel like I am being ghosted.
Response from owner
August 27, 2025
Geoff Melkjorsen
We have used Cool Today on a number of occasions and have always been very pleased with their service. John, our most recent service technician, arrived on time, was very polite and professional. He quickly identified the problem, sorted it out and then made sure the area was cleaned up and neat. Excellent service as usual from the entire team. Thank you !!
Response from owner
August 21, 2025
Christine Fenner
Every time we have had Cool Today out to service our air conditioner it’s been a great experience. We also had Cool Today put in a new unit a few years ago and we are very happy with our choice to call them!
Response from owner
August 21, 2025
Janice Johnston
The technician was very timely and explained everything thoroughly. He was also very professional. He came out for a routine maintenance tune-up, which is done every six months and did a great job.
Response from owner
February 21, 2025
Lauren Pfisterer
I had an issue with my HVAC in Englewood fl. I am located in Maryland. I called Cool Today and within one day they came out and fixed the issue. I bought the system from them and what a great experience from the customer service to the salesman and the technician. All very professional, courteous and friendly. I rate them Five plus stars. Thank you! Lauren Pfisterer
Response from owner
August 20, 2025
Finn McMissile
Ali Al Musawi was AMAZING! He explained everything and helped me understand what he did. He is great to work with and kind and friendly. Keep him around!
Response from owner
August 20, 2025
Valerie Sciama
Polite respectful and efficient... and the price was better than all other.... biggest thing..... They were HONEST, which is not the case with some of cool today's competitors...
Response from owner
August 20, 2025
Stacy Lenz
We have not been happy with our last few maintenance check ups on our unit. Every time they fix something within 24 hours something doesn’t work on one of the units. Then we have to schedule another visit for somebody to come out to fix it when it worked prior to the check up. Also, every time they come out is thousands of dollars that they have to fix when the unit was working just fine before. I’m not sure we’re getting our moneys worth.
Jack Ranalli
Adam Collins with CoolToday was very responsive and very knowledgeable. He was very specific about how he conducted our AC inspection and he answered all my questions. 👍👍👍👍👍 CoolToday has been doing our seasonal inspections since 2021 and Adam is one of the best HVAC Technicians we have had.
Response from owner
August 13, 2025
Mike Benjamin
Prompt service, knowledgeable technicians, pleasant and organized receptionist that answer the phone, and prices reasonable, and all work warrantied that was done. Can't say a whole lot more about this company it has my business and will continue having my business with everything I need. Highly recommend this company for future cooling, plumbing and electricity.
Response from owner
August 20, 2025
Barry Demchak
Always happy to see Cool Today. We have maintenance contracts on two different A/Cs and are very happy with professionalism and discounts. Their maintenance contracts are the best deal in town.
Response from owner
August 20, 2025
Pete Belina
Our technician, Jason Collins, had our air conditioning up and running in minutes and did an amazing job of explaining how to avoid the same problem in the future. Highly recommended.
Response from owner
August 20, 2025
EmpressJay
This was the best customer service we have ever experienced. The first visit from Rob was a great encounter. He was very patient and knowledgeable on the products and services. He explained everything clearly and step by step on how the process would go. He really went above and beyond to help us finance the best unit for our needs. The process was extremely fast and simple. On the day of the install, Johnny nd Edwin arrived on time and were amazing off the bat. Both were friendly but still got straight into it immediately. They worked so hard and diligently. We were amazed at how much work it was and they did it efficiently. I applaud them, especially in this Florida 90 degree weather. CoolToday gained a loyal customer today. 10/10 definitely recommend !
Response from owner
May 10, 2024
michael bradway
Salesman was on time and professional. He was very courteous and knowledgeable. He took samples and I am still waiting to hear about the results, but it has only been 1 week. I am grateful that he did not try and sell me a water softener. I am sure there are better ones, but mine is just 1 months old.
Response from owner
August 27, 2025
Linda Chiara
Omar was very nice. He explained everything, was very professional and did it with a smile. He is a asset to your company.
Response from owner
August 13, 2025
harry knapp
Reviewing my 6-month maintenance service. The maintenance rep was very thorough and explained clearly what steps and procedures he completed. Cool today has provided excellent service for my HVAC system for over five years. Would recommend them.
Response from owner
August 18, 2025
Mad Turk
Very happy with the service and technician Joshua Lemus. Arrived when he said he was going to and very professional. Explained everything thoroughly and gave us an itemized list of what he did. No high pressure sales tactics that other a/c companies use.
Response from owner
August 16, 2025
Roger Jenness
Tried the AC maint program out through Home Depot. Scheduling met my needs and the tech performed his functions perfectly. Answered all my questions and added helpful insight on some aspects of maintenance I was not sure of. Upon completion of the service we discussed the benefits of purchasing a service contract. I appreciate the one-stop approach since I have a generator… Overall, an excellent service experience…
Response from owner
August 16, 2025
David Perrine
Our AC unit was making a screeching noise, plus it was nearly twenty years old. Chris was able to come out and give me some quotes on new units within a couple of days. The day after I received the quote (a Thursday), the unit completely stopped working. I was worried that we would be without AC for the entire weekend. But I called Chris and he was able to schedule my install for the next morning. They were great to work with!
Response from owner
August 16, 2025
lkoller8919
I’ve been using Cool Today for years. Adam Collins is a fantastic technician and I will definitely request his service next time.
Response from owner
August 16, 2025
Leisha Krueger
Excellent service! We found Cool Today through Home Depot and we are so glad we did! We have a new home and we were surprised to see so much construction debris impacting our system. The technician was positive, professional amd thorough. He took the time to educate us where needed. We are thrilled and will use them again for next year's maintenance. Highly recommend Cool Today!
Response from owner
August 16, 2025
Paul Renaud
Our Technician Nick was on time, We found him to be very honest and he diagnosed the problem right away. The price was very reasonable also. It was our first time using Cool Today and we would highly recommend them.
Response from owner
August 14, 2025
Shannon Lovelace
Alejandra Orta was a pleasure while at our home. She was polite, professional, and very knowledgeable. She answered all our questions. Would love to have her back if we have any service calls in the future. Thank you!
Response from owner
August 16, 2025
James Prim
Ronnie was very knowledgeable and helpful. The most important part was I scheduled online last night for an outage and scheduled from 8-12. Ronnie was here on time when he said at 9am.
Response from owner
August 16, 2025
Patricia Ward
The technician from Xfinity was excellent. He had a pleasing personality, and was very knowledgeable. He fixed the problem with my TV and the picture is clearer and sharper than it was before. He also explained everything he did so I was made aware.
Response from owner
August 14, 2025
Jean Marie Losson
Dealing with CoolToday is a dream (especially when comparing with other vendors): the contacts are easy, the service is almost immediate and flexible. Their technicians are a pleasure to work with. We are cancelling other service suppliers and will be working with CoolToday exclusively.
Response from owner
August 14, 2025
Shanna Runge
From our initial Sales visit with Scott to the install by Frederick and Carlos, everything was top notch!! Scott was so knowledgeable, not pushy and we received our quote in a timely manner. Our temp patch that had been done week before by another company didn’t last over the weekend and on Sunday late afternoon text Scott who responded promptly and had us set up for a Monday morning install!!! The install guys, Frederick and Carlos, were outstanding! It was a hard install but they worked all day and we are back to getting cool!!! Polite, cleaned up well! Gave us a good tutorial of new equipment and info. So happy with the entire process and level of service! Would definitely recommend and plan on having them do our maintenance. Thank you Cool Today 😁
Response from owner
August 13, 2025
RZ8
I`d put Zero stars instead of 1 star if there was such an option. I bought a house with new AC unit installed by previous owner, it worked perfectly. Signed up for regular maintenance with Cool Today. The unit stopped working shortly after the first maintenance. Had multiple visits from Cool Today coming up with all kinds of issues, that did not fix the problem, the AC was no longer operational. The most outrageous suggestion I got from Cool Today was that I needed to tear down the excellent metal ducts that were in perfect like new condition and had to replace them with new ones provided by Cool Today, the cost of work 15K+. This was the last straw that tipped me off, I called several expert inspectors to inspect my AC unit. The finding made by one of them was shocking - there was a hole in the coolant pipe, that could not appear there on its own, somebody had to physically poke the pipe, the coolant leaked out and evaporated that irreparable damage to the running AC. Nobody had access to or opened the AC, but Cool Today team during the maintenance. Besides the unit was shifted during the maintenance in a way that jammed the goffer and the air could not flow in the house no matter how hard the AC worked, with leaking coolant on top of that. These are just facts. It does not come to not enough knowledge, it comes down to alleged intentional damage of my property and unfair business practices, in my opinion. If I`d stayed with Cool Today and followed their advice they would have proceeded with the ducts work replacement, but the AC was irreparably broken at the time, so they would follow with AC replacement as well. I am honestly terrified that this company is out there after having dealt with them.
Response from owner
August 27, 2025
Keith H
With my semi-annual AC checkup maintenance program, I also receive a plumbing inspection and electrical inspection. Today, my water inspection was completed and Kevin did a great job explaining what’s looking good and what’s not. Preventative maintenance is always cheaper than an emergency repair. Thanks for the heads-up on those items that need to be looked at! (I also got my water heater drained today - checking for sediment.)
Response from owner
August 13, 2025
Cathy Bogdas
I have relied on Cool Today for my air conditioning, problems and maintenance for several years. I have always been very happy with their service in scheduled maintenance or fixing any problem that has arrived. I also have to give kudos to Joe and Brian on the Work they did for to solve my AC problems with their professional knowledge, kindness, and courtesy.
Response from owner
August 5, 2025
Val Clows
Once again we had a break down of the AC at one of our retail stores and you were able to come right away and fix it the same day! It was an all day job and we appreciate the fast service. The men were polite and professional even though they were on the roof all day in 90+ temperatures.
Response from owner
August 11, 2025
Christy Metz
Clayton K & Esteban S were great! Professional, courteous, explained everything including my Nest thermostat. Got me all hooked up. And left my garage cleaner than it was! Amazed how quickly I can see the difference between my 15-yr old HVAC system and the new one. Loving it. Thanks guys, highly recommend you for quality and service.
Response from owner
August 11, 2025
Tim Novak
Dean was on time and knew his way around my HVAC. He did a detail inspection of my 4 ton system. Explained and showed me what needed to be done. Replaced a key component. Completed needed routine maintenance. Fabulous job. He is a true professional and I highly recommend. Price was fair and I joined maintenance plan as it is a true value. Congrats Cool Today and thank you!
Response from owner
August 11, 2025