All reviews

F. Carpenter

I want to say how much I have appreciated Cool Today over the past couple months, and most recently the visit from our technician, Omar, compelled me to ask him how I could express my gratitude for his high standard of ethical and gracious professionalism. Because of Omar, I’ve decided that I’m only calling upon Cool Today for our plumbing and HVAC needs!

Lieren Davis

We have used Cool Today for years. We like them because they are extremely dependable. Their technicians are always prompt, very knowledgeable, great at their jobs, and always, always so polite! We are happy with their service and have never had any reason to consider a change. I’m sure we’ll stay with Cool Today for years to come.

susan groves

Cool today is always available when I need them. Your technician Isahia has been our tech a couple of times at our house. He's an amazing young man, knows his job well and always professional and polite! Please make sure this review is read by your Human Resources department and he is recognized for his excellent service.

Therese Aragona

Our technician, Josh, showed up very timely and addressed concerns. We had our house repiped through Plumbing Today several years back and the part that needed to be replaced was from wear and tear. The part was covered under warranty. Josh was polite and professional and repaired the part within an hour. Thank you!!!

Jake

Cool Today technician Alex checked all electrical outlets, made one adjustment to a wobbly wall switch. Wore little booties so as not to track in debris. The annual prepaid inspection took about an hour. No issues found, so peace of mind.

Leomar Esmeralda White

Technician was on time, courteous and professional. Explained everything he was doing, and recommended next steps to ensure our AC runs smoothly. Definitely will do business with Cool Today again!

Steve King

As always, the level of service, attention to detail and always doing the right thing sets these folks apart. Cool Today always provides us with superior service, stands behind their work and treats us fairly. Wouldn't even think of calling anyone else for our needs.

sharon palmer

The plumber who came was great,very informative, explained everything clearly and saved us money by explaining we could order parts. I would definitely use them from now on.

Dominic Thielen

This experience with cool today has been the worst I have ever had. We had a tech come out today to clean our AC and diagnose a noise we have been hearing and he did neither. He told us the AC coils were dirty and did not clean them, then when we asked about the noise he said I have no idea, and had to call someone else who said we could schedule another tech to come out for a few. I need a refund for the $60 I paid for absolutely nothing today and a competent tech to come tell me what is happening with my unit. Every time I speak or deal with anyone at this company it is a nightmare. Starting from the very beginning 4 years ago when I bought this system from cool today and my entire house was flooded because of the incompetent technician. Please give me a call so I can further explain and let me know how it is will be resolved

John Meyer

I had a new water heater installed at my house by this company. Prior to installation I asked to have the plumbing manager call me two different times. I was never called back. After the installation I had some questions and concerns about the job and price I had to pay. I called and left a message two times for a call back and was told both times a "Donna" would call me right back that day. She never did. The work done was satisfactory, however the price seemed way out of line and the customer service after the sale is terrible. I still have questions and concerns.

Marti Salerni

Yesterday Cool Today installed my new Lennox Air Handler. The technicians were very skilled, competent and knowledgeable. Johnathan didn’t leave until I was perfectly confident that I not only knew how to operate the system but understood all warranties etc. when finished they left my garage cleaner then they found it. I would highly recommend Cool Today to anyone needing a new AC. today to anyone needing a new

Don Hanzlik

Response to our service request was very good. Technician was very polite and efficient. However, it seems like every time a Cool Today tech comes out they find something wrong with what the previous person did, and then want to sell a replacement item.

Mike Stewart

Extremely impressed over the past 24 hours. Cool Today specialist Jimmy arrived and evaluated the existing system and listened to what we were looking for. We signed the sales agreement at 5:30pm Thursday and had a new 5 ton AC installed in less than 24hours. Installation looks great and looking forward to the performance over the many years to come. Foreman Paul along with Franz crushed the install and were professional, courteous and detailed. Amazing assets to have on your team.

Claire Penta

I’m very pleased with Cool Today! I called this morning because my air conditioning unit was not working. They told me they could come out to my home between eight and 12 and they came at 11 o’clock. Joe Zagorski was the man they sent. He was excellent! Very knowledgeable, smart and efficient. He told me everything he was doing and why and made me understand what needed to be done with my unit. I would highly recommend Cool Today!

Joan Holley

We are up north and a neighbor informed us our house was hot. We called cool today who were there early the next morning. Technician was in touch with us whole time. Great job. This is a responsible and honest company

Rolando Yanes

I had an incredible experience with Cool Today from start to finish. Nick was exceptionally professional, friendly, and respectful of my home. He arrived right on time, clearly explained everything he was going to do, and got straight to work without wasting a minute. What truly stood out was not just the quality of his work—which was flawless—but also his courteous attitude. Nick was kind, knowledgeable, and made sure I felt comfortable and informed throughout the entire process. He treated my home with great care and left everything spotless when the job was done. The results speak for themselves—everything is working perfectly, and I couldn’t be happier. Cool Today went above and beyond, and I wouldn’t hesitate to recommend them to anyone looking for reliable, top-notch service. They’ve definitely earned a loyal customer!

Prof. Neil Feinstein

The rep showed up on time and went right to work. At one point he showed my wife a picture and told her that we had mold. She asked to see the mold in our AC unit, and he showed an area that was covered by the filter. He told my wife that it would cost $1,000 for an ultraviolet treatment, and that it would be a little less if we had a contract. Then my contractor came over and looked at the area and told us it was just dirt that could be cleaned with Clorox wipes. If anyone is considering Cool Today, please keep in mind that the reps make a commission by selling you services you don't need.

Dan Dubbs

Technician Donald was very helpful and did a great job cleaning the outside unit, improving air flow. Before the cleaning and freon charge, the unit was working real hard to cool the house. Now it's able to keep the house at the desired temperature, which I'm sure will help drop my sky high electric bill.

Brenda

Omar helped us to explain clearly the repairs needed and options to consider. He and the “Climate Advisor,” Chris helped us determine that our 15-year-old system needed replacing.

M Cheech

Technician (Michael) arrived as scheduled, was friendly and knowledgeable. We appreciate the reminder maintenance notifications. We call Cool Today our “Go To “ for A/C, plumbing and electrical needs! Thank you.

Trevor Reid

I had a pretty disappointing experience with Cool Today. Michelle in the office was so pleasant and helpful in getting me scheduled, but unfortunately the technician was not as great. Quadrea Bain came out and replaced the capacitor on my unit, then told me my compressor was failing and that I shouldn't run the system. He immediately started calling the parts department, pushing financing, and contacting the office to sort out payment before I even had a chance to think. When I told him I wanted to get a second opinion and would not be purchasing the compressor, he left visibly upset and clearly frustrated. I later had another company inspect the unit, and their technician confirmed the compressor was working fine and that the system simply needed a good cleaning. They also discovered the unit is still under manufacturer warranty, which Cool Today never checked or mentioned. I felt rushed and pressured into an unnecessary and costly repair. I expected much more honesty and professionalism from a company with this kind of reputation.

Shannon Horn

Chris Pego was an absolute professional. Cool Today did such an awesome job fixing my electrical issues, I got a whole house contract with them. 3 years later, they still wow me. Chris inspected my plumbing while still giving loving attention to my pack of dogs (they love him to death) He took pictures of everything and gave me maintenence tips, can't wait to see him on my next maintenance trip.

Cassie Martin

DO NOT RECOMMEND. I want to start by stating my complaint is not with the techs that have come out or with the installation itself. We hired Cool Today to install our AC unit back in the spring of 2020 and paid for maintenance for three years. Everything has been great until our AC stopped working last Monday. We obtained quotes from Cool Today and Tri-County to repair it. Only to find out that Cool Today failed to register the unit they installed in 2020 for the 10 year warranty. Not only does the paperwork from the purchase/installation state that this was included and Cool Today would take responsibility for registering the warranty, but it is also stated on their website. We did not find this out from Cool Today, but from Tri-County Air after they quoted a much more reasonable price for the labor and found the unit was not registered. Cool Today's failure to register the unit is now likely delaying the repair until resolved. They have offered no solutions or alternatives to remedy the situation. We have been calling daily and we continue to be told we will get an update soon. It’s been over a week in the middle of a heat wave.

Katelyn Wenmark

Update July 29th: After a frustrating day of miscommunication a could weeks ago, a manager called to see how they could make things right. They came back out to provide another service recommended by the technician to make up for all the issues earlier. I also highly recommend requesting Steven Briggs as your technician. He's extremely knowledgeable, thorough, and efficient. July 16th: The actual service was fine, but scheduling and having a technician around when requested was not. Due to circumstances out of my control, my 4-8 window was an issue because I want going to be home until after 5. I called and spoke to someone who put a note in the system to make me the last call of the day from 6-8pm. At 1:30pm, I received a phone call from the technician saying he could be at my house in 30 minutes. This was obviously not going to work for me. After talking with the technician and explaining that I would not be available until after 5, he said he'd discuss it with dispatch and either they'd have to reschedule me or they'd send a different technician out at my requested 6-8 time frame. He said they were putting him on another call and someone would come out to my house later today, or if I preferred to reschedule I could do that. Around 4:15, I received a text message saying the technician was on his way. This would put him at my house before the 6pm time frame. I was not home yet. I called Cool Today to let them know this, and they said the technician was 35 minutes away around 4:30. I had to quickly leave work and try to make it there in time. The person on the phone said the tracker showed the technician 35 minutes away. Only 5 minutes after hanging up the phone the technician called to say he was at my house. So the tracker was incorrect and they arrived when I was not going to be home. Normally, I'd be thrilled for them to come early, but I made a specific request due to my schedule to come at the end of their day. Very disappointed as a member at these major miscommunicated and the many interrupting phone calls while I was working.

Walter Stone

Cool today has been our hvac company since we moved to Florida many years ago. We trust their work and their qualified technicians are professional, curious and knowledgeable about the work they do. I would recommend them to anyone looking for quality HVAC Service. Walter Stone

Mindy Hanak

I'd keep looking. Unless you like wasting your own time to be ignored after literally being told they dropped the ball and promising to make it right. I shouldnt lose work time to wait for someone who isn't even coming. Asked for escalation on friday - its two business days later- still no contact from them. If a whole new system, ductwork, and insulation results in 7 degree disparity in room temperatures from 71-78 degrees to 74-80 degrees. My system is constantly kicking on set at 77. I can't lower it because condensation is literally dripping in a cold room, can't raise it unless people want to sleep in heat. I wish i could return the whole thing and start fresh with a different company because ive already had two no shows from the manager that was supposed to help me, resulting on my friday escalation request. I think i could go to tech school and get certified to fix my own problem faster than this compsny will take care of it. Please evaluate your workforce, have less people selling and more people skilled at install and fixing. Can you please come take this system back? How can i trust a warranty when you dont call and you dont show up?

Rebecca

Highly recommend this company. They are quick to get things done and everyone from office staff to technicians are very friendly and helpful. They send you a picture of the technician coming to your house and send a text when they are on their way.

Ruth Young

Jimmy was kind, considerate and respectful. He did a good job and explained what his process was. I would recommend him!

T Murphy

I was in need of a routine 6-month air conditioner maintenance, to avoid costly repairs in the future, and I contacted COOL TODAY... and they were cool! Also, Tecnician Francisco Gonzalez was cool, too! I called in the morning, ordered a TUNE-UP, and Francisco was at our condo by that afternoon! Cool! Francisco was poltite, knowledgeable, worked methodically and thoroughly, checking everything and answering my many questions with a friendly demeanor. When finished, Francisco presented us with a HOME HEALTH REPORT CARD, detailing all aspects of our A/C... really cool!

Jacqueline Harris

From sales to installation, everyone was professional and knowledgeable. They arrived on time and the installation went smoothly. They had the new HVAC installed in less than 24 hours from my initial phone call. I would recommend them.

Mark Humphrey

Outstanding and timely service by our tech Thomas. He was super efficient and clean. This is a company we plan to stay with for all our plumbing, a/c, and electrical needs going forward. Top-notch and reasonable.

Melanie Hoyt

We called Ccol Today for a routine check up of our system. Billy, the technician that arrived was polite, friendly and very professional. Billy explained everything and was very thorough. This was a positive experience start to finish!

Joshua Boisvert

10/10 no one is happy when the AC goes out with a heat index of 107. But Cool Today and my tech Jason Collins helped make a bad situation bearable. They were here quickly and Jason was amazingly though. He listened and took the extra effort to find the right solution in a timely and budget friendly manner. It’s a pleasant surprise when something that looks like it will ruin your day turns out to be a bright spot. Thank you to Jason Collins and the Cool Today team for being trustworthy and competent - something that is sadly lacking these days.

Melissa Summerlee

Our a/c unit had stopped cooling our upstairs bedrooms during the hottest part of the summer. Cool today was able to provide a same day appointment and Omar was our technician. Omar from was able to quickly diagnose the issue with our a/c unit. He manages to arrange the system to cool the upstairs before coming back the next day to replace the necessary part. He was friendly and knowledgeable and had our AC unit back and working within a day. Top notch service.

Will

We had a service done today by a technician, Justin C. He's been out twice before and has done excellent work. We request him every time we need something done on our unit. Justin always suggests preventative maintenance to keep the unit running as well as possible which we appreciate. Although we've had other technicians in the past who were good, Jason is excellent. We will always request him to come back to our home. Thank you, Jason!!

Susan Meddis

The technician, Ronnie Barnes, came to our house at the appointed time and was very professional and neat. He serviced both our air conditioners and explained what he was doing. I would recommend using Cool Today for service.

Stephanie Bancker-Erickson

We had an excellent experience with Jimmy. He explained everything well, was quick and courteous. I highly recommend Cool Today!

Jonathan Fuentes

Nice staff! Called them to install an EV charger at our office. The sales person they sent out was great. Showed him our charger and what we wanted to achieve. He got us the price and got it scheduled the next day! The service guys they sent came out and reviewed everything prior to starting to make sure everything went smooth, which it did. They were here a few hours, left no mess and did a great Job!!

Sandy Bosse

We had a great experience today with the installation of our new air conditioning unit! Our sales representative, Chris, was really awesome and very patient with any concerns or questions that we had. The air conditioning technicians that did our installation were great, and Fred did a wonderful job explaining everything to us. We are very impressed, and we are confident that we will receive the same kind of amazing service for years to come with our AC unit! Thanks again for a great experience!

name_f name_l

Cool Today always tries to upsell you. Makes me suspicious if they "forget" things that should have been done at installation. It's annoying after ten years and spending thousands. Too bad another company isn't capable of servicing my equipment.

Younan Rizkalla

Cool Today — a name that truly lives up to itself: fast, skilled, and genuinely professional. If you looking for company for plumbing, electrical or AC Don’t hesitate to call this professional company cool today TODAY

Michael Sammons

They give you a 4hr window of time when they will be there. But once they text you that the service person is on the way you can actually track them which is very helpful. In 20+yrs of using this company I have never come across a single team member that didn’t provide excellent customer service and all are very competent in their respective fields! Especially the plumbers!

Lawrence Jarvis

Really a quality company of honest professionals. Thought I needed a new ac component until their estimator explained a better and lower cost option. I received 3 quotes, and only this group explained this and saved me money. Definitely recommend.

Kirk Carter

Lifetime warranty? Since last Sunday 12 calls, including the answering service, promises of call backs. Today, I was told that the part needed was at Johnstone, I offered to go pick it up and was told that the tech had to., but it could not be completed.this weekend due to staffing ! Now, no service til Monday... QA reached out to me, yesterday, and she was very kind and understanding. Unacceptable responses, total disregard for stated, " LIFETIME WARRANTY", @$12.5 K, spent on this unit, and three units in 15 years WHY ? If I could choose zero stars I would.

Francis Amasly

Cool Today took care of our plumbing needs. Although it was pricey due to the emergency nature of the problem, the plumber put on shoe booties so as not to track dirt into the house, he was quick and professional. They are a solid company.

David Roberts

Jason did an excellent job in solving our issue, providing a cost effective solution and offering solid explanations for future approaches and generally educating us on the A/C issue. We strongly recommend Jason for HVAC needs!

Lupe Barguez

Adam collins is the best!!! He was so helpful and fast acting to help me with my heater appointment and air-conditioning maintenance. Super helpful and nice guy!

Pete Link

Jeffery and Thomas were very knowledgeable and polite. They went out of there way to explain what they were doing and to ensure I knew what I needed to do to complete my portion. Will be using your company in the future. Thank you for everything

Carol Link

We called and got a same day appointment to have an old toilet flange removed and a new one installed for a new toilet. Although they arrived 2 hours after scheduled window, these two young men were very professional and personable. Thanks for getting the job done!

Mike Adams

Cool it Today Crew showed up first thing this morning to do an install. We had scheduled to be away from the house, but felt very comfortable allowing the team to access the home and complete the installation. Jonathan called us to state the install was completed before we returned. The house, garage looked as if nobody had been there except for the fact the AC Unit and Air Handler, was installed and the home was cooling when we returned. Completely impressed with the professionalism that was displayed by this team of Cool It Today installers. Not sure it can get any better than this. Very impressive!!