All reviews

Sarasota Queen

showed up when expected we were able to track his location on Google maps. The service was certainly the best, Communication, exceptional, & Reasonable service! I would not hesitate to refer these folks to anyone needing an HVAC technician or new install. Many thanks to Cool Today tech!

Stephen Berlin

Fortunately, I decided to shop for a new heat pump before the old one died, so I had a chance to spend some time talking with companies, understanding what they offered, and making an informed decision rather than a sweaty, rushed one. I wound up choosing Cool Today, and it worked out well. I got a high-efficiency system at a great price, 0% financing for 60 months, and an additional supply vent in our bedroom on the south side of the house, which has traditionally been warmer than the rest of the house and isn't any more. The sales rep was knowledgeable, his support person was responsive and helpful, and the guys who did the install were competent, neat and friendly.

Joanne Nicolazzo

Denver was very nice kind and friendly told me everything was good he was very informative and said I’m not due till next year very good visit

Jim Thorpe

Very knowledgeable and professional. Gavin explained thoroughly and was genuinely nice. Thanks for the tuneup.

Craig J Johnson

Got a quote on outside lights. The men who visited with me were nice and very informative. I got a look at how my house would look with some work.

Gary “Bones” Jones

The technician spent over two hours with us and pointed out how really deteriorated our system had become at the end of its life. Dean. Very nice young man. We really enjoyed meeting him!

Karole Linton

Everyone I have interacted with have all been very nice and they keep you updated on when the tech will be arriving. I am very happy to work with them.

Gary Douglas Suchan

Jimmy the tech, polite informative, made sure the owner of the home was satisfied with his service and gave her a very detailed explanation of what he did

Connie Zaner

Jason was on time, very informative of what he was planning on doing In-N-Out in no time. Very respectful and offered alternative solutions for others issues that I had in the home. I would definitely call and use him again.

Stacy McCanless

Excellent Customer Service! I went online today to book an appointment for the semiannual Maintenace on my A/C. Much to my surprise, there was a technician on call on a Saturday. The technician arrived within 2 hours. Great Job, Cool Today!

Maricile O'Brien

Cool it today came on time and did a good job. He was very respect and gave me good information and options. I like this company.

Michael Williams

I would just like to say thank you to Gavino our technician and the entire Cool Today team for their prompt, friendly and thorough service. Today was a routine maintenance which I would highly recommend to everyone. “Don’t wait until it’s an emergency. It always costs more at that point” Gavino was very thorough and informative. Thank you Gavino and thank you to the entire team at Cool Today

Block Brain

tech came before time but didnot perform job correctly.it was told 60 point or 80 point inspection, I asked why there is water drops under a/c units. He didnot resolve issue and said it may be duct issue and need to call again for 2nd opinion and when I called back at office it was told it is service call and I have to pay $89. So I have called you guys to have a/c tune up and price has reduced to $29. I have no issue in my a/c it works great but when I noticed the water under tray in a/c unit he did not diagnose isssue. When person from Home depot told about you and it was all on paper only. tech did not gave me invoice, I have to call your office to request to send it to me. It was not worth to spend this money at all.

Lorain Surdovel

Very courteous and professional tech came to do my annual maintenance check. Very happy.

Ken Wagner

This is one of these days that was bate and switch. Gavin was here the day before checked everything and said everything was OK even our coolant system. He checked everything but this guy today said we were low on Freon and wanted us to charge us $2900 for a new A coil Really disappointed with this company now and charge is over $450. This company is gonna be on our do not call. Watch out for these people I just got the report from elite Air Conditioning labor the day before and I checked the Freon and there was nothing wrong with it. That was before cool today so I was scammed if you do go with this company, be very careful they might take you for everything you have

Monica Van Buskirk

I've used Cool It Today and 2 homes. That is how happy we've been. They were not easy installations but they handled it very well. I highly recommend them.on 9/17/2025 Turell did an excellent job. He is a gentleman.MVB

Dennis Mader

This company was absolutely professional and respectful from beginning to end They were communicative and respectful in all our interactions. The young serviceman who checked out my system took his time and did a very thorough job. I got a written form describing all their recommendations and those items that require attention. At no time did I feel like I was being coerced or expected to buy their services. No hard sale tactics. Consequently I may very well consider them as an alternative next time l require service. Thank you - it was a pleasure to do business with you.

Fatima Beltran

An employee from the air cool today company came to perform maintenance. He called twice to let us know he was on his way, and we even received a photo of him so we would know who he was. He was professional and polite, and he answered all of our questions with great professionalism.”

Marlene Mcbrier

Kevin was pleasant kind and knew exactly how to fix my back flow. The town wanted done sooner than later. He came the next day. Fabulous job.

Evan Cassady

Adam C. Was professional and easy to understand. He got our maintenance done without any pressure to upgrade. He let u know what our options were and for that we will stick with him.

Anthony Montani

My technician Joseph St. John was terrific. This was a routine maintenance visit for my A/C system. He was thorough and explained clearly what was done and what to watch for going forward. He also made a point to address some minor adjustments to improve performance. This is my fourth year using Cool Today's services and I am glad to continue using them. Joe is a great representative of the company!

Chuck Wichmann

The repair man arrived when promised, provided options to consider, and completed the water heater repair promptly and as requested.

Vladimir Damianov

Thomas did a great job to fix my plumbing problem. And the price was very reasonable.

Michael Longo

Called yesterday for an appointment and they were able to get me in today. Had Evan as the tech. Very thorough explaining what our system needed. Checked everything out and installed an ultra violet light to combat residue buildup and a connector that was rusted out. Very pleased with the service. I have been a customer for a couple of years now.

Eileen Niebisch

I appreciate prompt service to accomodate my window of time.I also like the policy to maintain my ac, plumbing and electrical services under one roof.

Dan Simmons

In May of 2020 I purchased a complete HVAC system from and installed by Cool Today. To date there have been over 10 failures including 2 condenser fans, one compressor and that ones appears to have failed again. Not only does the system fail over and over again they seem to always take multiple days to even come look at the unit and them inform us it will be 3 to 10 days longer to get the part that has failed, so much for the 24/7 service they claim to have. They really need to learn what real customer service looks like. Obviously I do not recommend this company unfortunately there is not a zero star rating. Additional note don’t try to contact a true customer service person as you will be told they are not available and tell you they will have someone call you back lol don’t hold your breath. By the way the system has a 10 year parts and labor warranty. Not holding my breath it will last that long as it grenades about every 6 to 8 months.

Douglas Tkacik

The technician Steven was a great guy and did a great job. We really appreciate his help. Your company responded in less than two hours. It was greatly appreciated.

Joseph Michaels

Upset with new changes in commercial department. Now when you call it’s general call center customer service not specific to commercial and new people answering calls are not experienced enough to handle calls and ask a million questions! Please take care of your commercial customers and bring back direct call commercial department I love Lonnie and Nicole and want them back ! . They are familiar with our accounts and make it easier when you have multiple buildings.

Paul Sullivan

Technician was on time and very efficient, serviced the unit and took several photos of his work. Filled us in on everything he did and the status of our unit. Great job. Have been using Cool Today since 2009 and they have never steered us wrong.

Susan mazz

I would recommend Cool today if you are looking for a new air conditioner. They replaced mine within 24 hrs. The installers were very professional, informative and very pleasant. We couldn’t have asked for better service!

cpl5538

Had them come out on a Sunday emergency call because my AC maintenance was running but not cooling. The tech came out at appx. 89 PM and when she was attempting to tech the capacitor, she noticed that a wire had become separated and burned. She fixed it within minutes and the house started cooling again. We are extremely happy with the service provided by this company, and are highly recommended

Dane Woodruffstark

Mykola was very quick and didn't seem annoyed I was asking a ton of questions!!! 10/10 suggest Cool today for your heating and air conditioning needs!!!

Robert Buchanan

Cool today is very helpful in continuing servicing my new hvac unit. When I call they’re cordial and helpful and an appointment is made asap.

Nancy Marchell

I signed up for the Home Depot tune up special only to have the appointment canceled by Cool Today after coordinating the date and time with my tenant. I was given another date but prior to this date, my tenant requested an earlier appointment because of a potential cooling issue. Ahmad came over and I was charged 10 times the amount I was quoted. I paid for an overpriced drain flush which would have been prevented if they had not canceled on me the first time. Ahmad said he would call us back to resolve this but never did. I do not recommend this company. ADDENDUM: 4 months later the same AC unit stopped working. I called about the 1 year warranty on workmanship which was emailed to me 4 months ago with the invoice. They looked up my account and stated that there is no warranty to cover this even though it was emailed to me. The person on the phone stated that she was not aware of this warranty and to email it to her. Next thing I know I receive an email from them of the same invoice with the same warranty attached on the third page that was emailed to me 4 months ago. Otherwise, still no response so I ended up calling another company. Shame on Home Depot for working with this company.

Thomas Thompson

Miguel Torres came to check out our 9month old water heater because we are not receiving consistent hot water in our master bath. He diagnosed the problem as either the pump that gets the water upstairs from the garage or a mixing valve for the shower. We decided to wait a bit longer to monitor the situation. The pump is 8 years old so may have lived its life. Miguel was a big help and gave us quotes for the time when repairs are necessary. Because the hot water heater is under warranty we did not have to pay.

Deb Walker

Jason was knowledgeable, honest and easy to deal with. I was offered options without the hard sell. A top notch business.

Bill H

Great tech today! Great work! I was complemented on how clean my system was but none of it was my doing. All credit goes to the techs that maintain it.

elie louis

Ken came by and did a great job, excellent service explained what was the problem, and quickly resolved the issue.

Kimberly L

I only trust this company for my electric and plumbing needs. From the easy online quick scheduling to the text with photo of who is exactly will be knocking on my door. Every service I’ve had over the years has been absolute professionalism with high level technicians who dress in company uniform and behave accordingly-always. You get what you pay for, this company is more expensive than others, however well worth the peace of mind they bring.

John Shobert

CoolToday staff and technicians have always preformed professionally and with a high degree of competence. When needed they react quickly to come to resolve our problems. Their technicians always perform well and act in our best interests when work needs to be done. I highly recommend their services in all areas: HVAC, Plumbing and Electrical.

Ken McDonnell

Jimmy and trainee Daniel arrived as scheduled. They completed the regular HVAC inspection and service quickly and thoroughly. Jimmy also, at my request, programmed my thermostat so I can control the system in my smartphone from anywhere, a big improvement from before. He asked if I had any questions or concerns with the system, and I said we’re pleased with Cool Today.

Margie Golden

Dean Nguyen called to tell me he had an opening earlier in the day. He arrived exactly when he said he would come and spent some time really looking at our two air-conditioning systems to make sure that they were running properly. He changed the filters and also unclogged a blockage we had in one discharge pipe because the water had been backing up. He gave me a lot of good advice on how to maintain the air conditioning units and made the whole experience a pleasant one. And it was all preventative maintenance so it did not cost a cent today. Below is the chunk lodged in the discharge pipe.

Judy Stark

Had no A/C as I left for work. Friend suggested I contact Cool Today. They have a great Customer Service department that got me scheduled for an appointment later that day. The technician, Kyle, called ahead to say he was on his way. He resolved the issue, had to replace a part, and then recommended I sign up for their annual service contract which saved me money and the peace of mind of having regular service for my A/C system. He was great and they are a professionally run company. They offer A/C, Plumbing and electrical repairs. They’re coming back this am to take care of an electrical issue. Prices are reasonable and they have great technicians. Friendly and polite.

Dawn Paterno

Gavino Cruz was my technician today. Nice young man. Knowledgeable, thorough and was exceptionally good at explaining every step of his review of our A/C system.

Mark Cunard

The service was great The technicians were polite, courteous, knowledgeable and clean. I highly recommend them.

Greg S

I've never had a worse experience with a company in my life. I installed a $20,000 system and it started failing and having issues immediately. I had no air conditioning for almost 5 days even though they had the part in stock the whole time. I had to call them over and over just to get them to come out to fix the system. I've never dealt with managers who could care less about their jobs. Turns out they improperly installed it and they still haven't fully fixed it (and the month it ran when improperly installed caused a lot of wear on the system). No calls, no help from anyone. I'm sure I'll have to call them another half dozen times just to get this fixed however I'm planning to look into removing this system under their money back guarantee and have a professional A/C company put in a new one. They may be good for maintenance but DO NOT use CoolToday for any kind of installation services. Most of these Google reviews are for their maintenance services, go look at some other review sites and how low their scores are when most of the people posting got installation services.

Denise Bellini

Cool Today was very knowledgeable and helpful in giving my air conditioning unit a great checkup and cleaning inside and outside. My tune-up was done efficiently and completely cleaned. Their quality and prices were great.

Haley Tornabe

Super quick service! Had a broken wax ring. The man was super quick and we are back in working order.

Davy Reynolds

Ronnie, our technician, was absolutely brilliant. He diagnosed the issue within seconds — it turned out to be the only thing we hadn’t already tried troubleshooting. Beyond fixing the immediate problem, he also took the time to check for any other potential issues, and thankfully everything else was in great shape. Ronnie was polite, personable, and extremely knowledgeable. This was our first time using this company, and thanks to him, we’ll definitely be calling them again. Big thanks to Ronnie — you’re the man!

dennis dove

Cool Today did a excellent job as usual. Dean did the work. He's very professional. I've been using Cool Today for 3 years. They are the best.