All reviews
999 verified reviews, 4.6★ average, sorted by most recent.
Phillip Hoffstetter
I really like that I received a text with a photo and name of the person who is coming to my home. The plumber Ruben who was sent out was very knowledgeable and hard working. He let me know what the cost was before doing any work. He explained my situation with me and how he could repair it. I feel that there prices are fair for the work that they performed.
Response from owner
December 15, 2024
dolores
I have never been disappointed with Cool Today. They are reasonable and reliable. The technician I had today, Anthony was knowledgeable and informed me of outcomes. Will continue to use!
Response from owner
December 14, 2024
Marion Bechtold
We have had Agbor as our service guy before and as usual he was great. A recommendation he made from a prior visit worked really well and made this service quicker so that was so great. Very good service. Good phone presence when you need help. I can only say good things about Cool Today and their staff.
Response from owner
December 13, 2024
Chris-Jim Zanowski
I really want to take the time and say thanks not only to my service technician who did a fantastic job on the servicing with my York System both outside and inside total system gone over. My tune up on my 3 year old system involved alot more than I thought and I was informed on every last detail. I will definitely continue my business with you and your company again when ever needing service and my yearly inspections. I really keep up on my maintenance and am a firm believer on changing my filters every 30 to 45 days on keeping up my investment.In closing you can be proud of your Company Name that you worked hard on making a great Name for yourself. Keep up the good work it really shows with your employees you chose! James Zanowski
Response from owner
December 14, 2024
Bill & Royce Bishop
We've had Cool Today perform a 25 point maintenance inspection on our A/C unit yearly for the past two years. The technicians were courteous, professional and informative. They took pictures and recorded all measurements and explained the values and how they related to the health of our A/C. The inspection results were printed out and left with us for review. Overall, we are more than pleased with the service. We recommend Cool Today.
Response from owner
April 15, 2024
Cid De Stefano
The tech Rudolfo was awesome! He explained everything to me in layman's terms, but wasn't pushy or trying to oversell anything. He let me make my own decisions. He was professional and respectful. I also like the idea of their "Report Card Sheet". It makes it much easier to understand what is being inspected, what is functioning, and what may need attention. Again my technician Rudolfo made me feel comfortable and not pressured into purchasing other services, he told me what they had to offer and what I needed. I took it over from there. Thanks Rodolfo, I I'm looking forward to seeing you when I have the work that you recommended done!
Response from owner
December 11, 2024
Nanci LeMaster
CoolToday technician was pleasant and thorough as he explained to me what he was checking and how my unit was operating. He did not attempt to sell me something extra because nothing was needed. I set up a new contract for maintaining my AC unit. He was a very informed and congenial person.
Response from owner
December 11, 2024
Catherine Heart
The blower fan in my A/C died and I have needed a u/v light for some time. I usually use smaller local companies but everyone is so overwhelmed after these hurricanes. I decided to give Cool Today a try. I called and spoke with a pleasant person in the office. Chris M came out the same evening. He went above and beyond to answer my questions and get the repair done as soon as the part came in. I got text messages and calls notifying when the part was in and he was on the way. I am very pleased with the service and the pricing was fair. I will continue using this company. Thank you for your help.
Response from owner
December 7, 2024
Anda Sipolins
I am very satisfied with technician Steven’s service call. He diligently checked out everything and took particular care to clean out the debris from the AC’s drainage pipe. This mobile home had been unoccupied for at least 3 years and while I was told the AC/heater was installed in 2018, I am sure it had never been serviced. I feel sure that both heat and coolness will now be efficiently provided as needed.
Response from owner
December 6, 2024
Nancy Rogers
You guys are the best. I love that you always follow up with a phone call. My tech skills are embarassing. A friendly voice or a drop by works best for me. Marc is so easy to work with. Thank you for sending him. With kind regards, Nancy Rogers
Response from owner
December 6, 2024
Chris Reagan
Purchased new AC units through Costco in September 2024, they contract with Cool Today. Cool Today installed two residential AC units in one day. Friendly, organized and clean team. I had an issue with the thermostats a couple months later (11/25/24). A tech (Isaiah G) came to the house and quickly resolved the problems. Friendly, super smart and helpful. I highly recommend Cool Today for AC install and service needs.
Response from owner
December 5, 2024
Ace L Smith
Had my drain stopped up and they sent out a tech, 3 days later it stopped up again. This time they sent out a different tech, Ruben. He had the knowledge of what had to be done, and letting me know what would fix it. No rush to get out of here, just get the job done right. Like night and day from my first experience. Thanks Ruben! L Smith
Response from owner
November 29, 2024
Steve Potter
I called Monday evening and was able to make a next day appointment. I was second for the morning and while the technicians ran into difficulty on the first job, dispatch was able to get Jeremy to the church just after noon. He was done in less than an hour, and provided great advice to prevent a future problem, all at no charge based our maintenance agreement. I highly recommend setting one up. Cool Today will take great care of you.
Response from owner
November 27, 2024
William Weber
Brice did a great job inspecting our equipment and explaining everything to us. He was training Noah and was an impressive teacher for him also. We appreciate the service and look forward to a long term relationship.
Response from owner
November 26, 2024
Kathy Parrish
I was totally impressed with Cool Today and the Technician. I was so fed up with the previous company that I decided to fire them and call your company. I talked to Shanda yesterday and set up a maintence plan and she set up the call for today, Sunday! I am very happy!! I cannot praise the Technician (Randy I think) enough, he got my problem fixed in no time and was very professional.
Response from owner
November 25, 2024
Richard Farabaugh
We have been customers of Cool Today since we purchased our home in June 2021. Our HVAC equipment was originally installed in 2015. Cool Today would come out twice a year to inspect and maintain the system. Other than that, we have had to call 2 times for service for repair on the system. Both times Cool Today was absolutely terrific in their response . . . same day and professionally done. At the time of the last repair we learned that a new system would probably be needed within the next year or so since the service life of the existing system was 8-10 years typically. The new systems that would be mandated after January 1, 2025, would be more complex and more expensive than a new system before that date. So, we decided that now would be the best time to get a new system. We received quotes from multiple companies for various scenarios. We chose Cool Today due to our previous experiences with them and also due to the competitiveness of their quote and especially because of the lifetime warranty we would receive on our new system. The installation was scheduled for a Saturday morning and the crew (headed up by Paul Benham) showed up at 8:30 AM and was complete by 1:30 PM . . . and VERY professional and neatly done. We feel that we made an excellent choice by selecting Cool Today!
Response from owner
November 25, 2024
Lindsay Lucarini
Cool Today always does an excellent job with maintaining our AC units. They're prompt and thorough with service. Techs are knowledgeable, professional, and friendly. I recommend the maintenance plan, good AC is a must in Florida!
Response from owner
November 25, 2024
Guns 3545
We are long term customers of Cool Today, lasting over 20 years in two different houses. During that time, in large part due to the maintenance services provided by Paul Kemp and other techs, our HVAC systems have performed reliably and operated superbly. They provide excellent service; on time and focused on meeting the needs of the customer. They are the best.
Response from owner
December 4, 2024
Larry S
Our air conditioner stopped working and we thought it was a simple electrical problem; we called CoolToday and they agreed to come out right away. It turned out that our drain hose had stopped up and we had over 60 gallons of water trapped under the system. Brice, the technician, was very efficient and knowledgeable, he worked for hours to remove the water and fix the unit. Price was reasonable and unit works great. We feel very lucky to have CoolToday as a local vendor.
Response from owner
December 4, 2024
Dave Wetzel
Jonathan and his brother came over to install a new A/C unit at our house and were super happy with every aspect of the installation. They arrived on time, went through what they were going to do and started working. I checked in on them every so often to see how it was going and both of them were super nice and explained everything they were doing along the way. I am a perfectionist and these two didn’t let me down at all. They went about their work professionally and kept the area clean. When they were done they made sure I understood how to change the filter and set up the thermostat. They cleaned up everything in the house and my garage nicer than when they arrived. I would highly recommend Cool Today to anyone wanting a new quality A/C unit installed in their house. If they send Jonathan and his brother to install it that’s even better. They were the best workers ever.
Response from owner
October 25, 2024
Edward Goldberg
We needed motion detection lights on our property and Sergio was sent to do the job. After patiently listening to our concerns, he installed the lights at locations that gave our property the lighting where needed. Sergio installed the lights and cleaned up his work very well. After the lights were installed, we had some concerns and Sergio came to our home a second time, patiently answered our concerns and made changes that were needed. Very well done!
Response from owner
December 4, 2024
Marquee Graphics
This review is for technician Jonathan V (not Cool Today). Jonathan was extremely polite and very professional. He took the time to explain everything he was doing and patiently answered all my questions. When he finished I felt confident that my A/C unit was in good working condition. He's a 5-Star technician for sure! Cool Today on the other hand gets zero stars for forcing me to buy their expensive AC, Plumbing and Electrical plan when all I wanted was their AC plan.
Response from owner
December 4, 2024
Fat Dad
Andre and Jonathan were at my house today installing a brand new 2 ton heat pump. They did an excellent job were professional courteous and clean job. Well done. I will use cool today again I recommend them.
Response from owner
September 20, 2024
Eddie B
The worker did an excellent job getting my ac going he also warned me at the construction work on the installation needs to be fixed and I should call a contractor to have it done. The air conditioner was put in by my contractor and I don’t like him. O Can you give me any assistance of this?
William Strollo
Excellent, professional service to us for the past twenty years Cool Today installed and serviced two new units in our prior home, and they came to the rescue in our new home when the old unit failed within one week of our move. Any concerns on our part are quickly resolved, and we have always recommended Cool Today to our friends and neighbors. Thank you Cool Today.
Response from owner
December 4, 2024
Diane Frost
This was the second air conditioning company I had to check out my unit. The first company was here for less than 5 minutes and concluded that I needed a new unit ... He did not even look at the unit, when he heard the noise, the reason I called for service he automatically said your unit is crying for help. Time to replace it. I decided to get another opinion and friends had recommended Cool Today. Turns out the noise was coming from my POOL pump NOT the air conditioner. I am so grateful to have found an honest technician from reputable company that assured me my unit was working fine. Thanks so much !!!
Response from owner
November 15, 2024
Mark Burling
The Cool Today technician was here yesterday to inspect and clean our A/C unit. He was on time, was very professional and thorough. He explained what he found and recommended a solution to solve a mold problem that was starting to show in our unit . He did a very professional job with the installation of the equipment and cleaned everything up before he left. I highly recommend Cool Today if you are looking to change companies or new to the area and need an A/C company.
Response from owner
November 5, 2024
Cynthia Barnette
Adam called and told us his arrival time and arrived promptly. He immediately addressed our AC problems as well as checking the entire unit for any potential problems. My husband and I were very pleased with his expertise and professional manner. Would recommend
Response from owner
November 4, 2024
Deborah Volpe
Cool Today did a great job installing our new air/heat unit. Jimmy Mullen made the process easy and was very detailed with putting together the perfect set up for our home. Austin Haley was our service technician and he did an excellent job installing our unit. We are grateful that they were able to provide us with service so quickly after hurricane Helene destroyed our original unit. Thank you! Deborah Volpe
Response from owner
October 29, 2024
Pam Allen
We had a wonderful experience with Cool Today, from the initial consultation to the completion of the installation (2 air conditioning units). The initial sales consultant was very knowledgeable and personable and didn’t try to oversell any products. The technician that came to install was timely, professional, efficient and completed the job in the timeframe promised. Would definitely recommend them!!
Response from owner
October 23, 2024
Rosanne Hughes
When I called they were able to send a tech to us within 2 days after hurricane Milton. Technician was very professional, pleasant and able to fix the issue so we were able to get the AC working. He explained every thing and took the time to go over everything he did. I would recommend them!
Response from owner
October 21, 2024
dee bair
From start to finish, one of the most excellent experiences we’ve had with a project. Mr. Phil Shore was the best, he was knowledgeable and dedicated from start to finish. The technicians were fantastic as well, courteous and efficient, very satisfied with the installation. We rarely do reviews, but felt it was important to let others know it was such a good experience. Very satisfied customers. Thank you, Cool Today
Response from owner
October 14, 2024
Stephanie Deshaies
I manage several vacation rental properties that were severely impacted by hurricane Helene. Two out of five properties in the same complex had no air conditioning. One of them had a service contract with Cool Today, I called them earlier in the morning and they sent a technician out the same day. The other property that was having an AC issue had a different company, i contacted them and they sent a technician out as well. lThey told me that the whole system needed to be replaced to the tune of about $8000. When Omar came from Cool Today to service the rental property they had the cool Today maintenance contract, i asked him if he would please give me a second opinion. He literally fixed the AC unit for a little over $1000. I’m so grateful to Cool Today and Omar.
Response from owner
October 1, 2024
Rachelle “Ryka” Basset
I'm beyond impressed with the kindness, speed, and professionalism of Adam C.! He came out the day after Helene to get our AC running again, and instead of being mysterious and charging us for a hefty repair, he willingly, openly taught my partner how to correct the problem and prevent it from happening again. And, dear reader, Amazing Adam didn't stop there. Our neighbor saw the Cool Today truck in our drive, and popped over to ask him about her unit that had suddenly stopped working. Adam took the time to walk over, give her a quick diagnosis, jumpstart her unit. The man just exuded kindness and care the entire time, and left our neighborhood better than he found it. Give this man a cape- He's our hero!
Response from owner
September 29, 2024
Donna Wright-Morgan
John Bowen was the tech sent to do an AC tuneup. John was on time, very professional and knowledgeable. He answered all my questions and made recommendations based on my need. Great company to communicate with. Highly recommended!
Response from owner
September 29, 2024
Cathy Stratton
Cool today was amazing. I called them in a Saturday evening at about 7:00 PM and scheduled service that evening. The technician called me back in less than 5 minutes letting me know he would be at my residence in 25 minutes. He arrived in less than 25 minutes and solved the problem in less than 5 minutes. He was extremely professional and explained everything to me. I have to say, Cool Today is TOP NOTCH!! I could not have had a better experience with any other company!! I recommend Cool Today1000%
Response from owner
September 16, 2024
MAF MAF (MAF)
It was my 1st time using Cool Today for my AC tuneup and I was very impressed. Our tech Franz was so kind, very knowledgeable, took his time to do it right where unbeknownst to me my prior company wasn’t cleaning my unit correctly. He went over everything with us. Great service and company! Definitely recommend!!
Response from owner
September 9, 2024
Yilennis M T
Joe Zagorski was the technician who assisted us tonight. He was very professional, kind, polite and super talented. We recommend him 100% for sure. His knowledge was accurate in detecting what was wrong with our AC and he fixed it quickly. We also really appreciate his help because even the bad rainy weather did not prevent him from completing his job so we could enjoy an efficient AC again.Thank you so much. We appreciate your job.
Response from owner
September 6, 2024
Norm Forest
Jonathan and his team arrived as scheduled and explained the project in detail so there were no surprises. The day was extremely hot and the crew pushed through by staying hydrated. A few minor adjustments were met with complete adoption. After the install there was a walk through showing all the work done including maintenance tips. I would recommend this company to any of my friends and family!
Response from owner
August 30, 2024
Willi Jahr
John S. did a terrific job on our A/C tune-up. There is a special going on and I was a little skeptical of the price. We had him do one house, and then he did such a great job, that I asked for him to come back and tune-up 3 of our rentals. What I especially liked, was that John is knowledge but he did not try to sell us anything.
Response from owner
July 25, 2024
Sam Harshaw
Beyond thankful for Adam’s work, help and patience today!!! There was a slight battle yesterday between a weed whip and the power to the ac unit… let’s just say the weed whip won! I tried to consult Dr. Google to perform the surgery and after hours of tried and failed attempts, I unfortunately had no luck. Adam waited close to an hour for me to get home from school as he watched my dogs panting in anticipation for any slight breeze. Adam found the issue within about 30 minutes or less and charged for a simple service call as there was really nothing that needed repair. Thankful for the air and lesson learned! Weed whips win every time unless you’re battling Cool Today! 😎
Response from owner
August 21, 2024
Denise Missonak
I was worried that my air conditioning in my new house that I recently purchased wasn't cooling properly so I called Cool Today who installed the air conditioner. I was impressed that I could get an appointment for that day and Ryan, the service technician, did a great job checking out the system and explaining things that I could do to keep it in working order which I appreciated. He was polite, knowledgeable and efficient. I was pleased with the service.
Response from owner
August 13, 2024
David Graham
Excellent experience today. Our tech Samuel was very friendly, polite, professional, and resolved our AC issue right away. Our system is almost 10 years old so the capacitor needed replacing. He explained everything, offered some options, and fixed the issue right away. We will definitely use them for the ac replacement when we are ready to get that done. Thanks! David G
Response from owner
August 12, 2024
James Slone
Cool Today was very responsive when we requested an evaluation and quote to replace our heating and air units. They provided several options and helped us select the best systems for our home. Their technicians, led by Paul Benham were very professional and efficient installing to systems in one day. The installation looks great and the units are up and running well. I would highly recommend Cool Today!
Response from owner
August 9, 2024
Monique Govostes
Our bi-yearly AC maintenance check was done today. We had a great technician. Cool Today had been maintaining our A/C system for many years. They installed our last one 2 years ago. As always, we highly recommend this company !
Response from owner
August 6, 2024
Amanda Chambers
Outstanding work, everyone from the gentlemen at Home Depot, to the salesman who came and quoted us, and the technicians who arrived to do the work were consummate professionals. The level of service and attention to detail was outstanding. I can’t believe what the 2 gentlemen accomplished in about 5 hours. They were attentive, polite and respectful. Cleaning as they went. I highly recommend this company.
Response from owner
August 5, 2024
S Karch
Thank you Cool Today for outstanding, prompt,, affordable after hours service. It is so refreshing to do business with an organization that truly cares about it's customers. From the beginning to the end we could not have asked for a better experience. Kyle is great on the phone and made scheduling appointments a breeze. Jason Collins is an fabulous tech! We appreciate his honesty, knowledge and hard work. Going forward we will be signing a Cool Today service contract for our next home. We would like Jason to be our "go to" Cool Today HVAC tech whenever possible.
Response from owner
August 5, 2024
Vic Grzegorczak
The technicians did a great job on the new installation. They were very professional and knowledgeable. We are so glad we chose Cool Today for our project and look forward to using them again.
Response from owner
July 31, 2024
Debra Warlick
Ryan Dragon was very pleasant and professional! He explained what he was doing. He explained the Total Care Plan. He took good care of our A/C System. We enjoyed having him as our tech! We’ll be telling our friends out Cool Today!!
Response from owner
July 30, 2024
Keith Laarveld
My first time using CoolToday for routine maintenance and the service was excellent. The technician Christopher was prompt and explained everything. Provided a couple estimates for some recommended service or add on features but did not try to push it. Reviewed everything he saw while servicing and provided pictures and video. No complaints at all and look forward to working with them in the future for my HVAC needs.
Response from owner
July 29, 2024