Topic
Responsiveness & Speed
98% positiveAcross 999 reviews of Cool Today - Cooling, Plumbing, Electrical in Sarasota, FL, responsiveness & speed appears in 100 reviews (98% positive), from 2020-04-29 through 2026-03-10.
Key findings
Responsiveness & Speed mentioned in 100 of 999 reviews (10%)
98% of Responsiveness & Speed reviews are 4 or 5 stars
Average rating in Responsiveness & Speed reviews: 4.9★
Aspects most discussed in these reviews
Punctuality & On-Time Service
56%56 mentionsProfessionalism & Conduct
56%56 mentionsResponsiveness & Speed
51%51 mentionsProblem Resolution & Effectiveness
48%48 mentionsTechnical Knowledge & Expertise
42%42 mentionsCourtesy & Friendliness
36%36 mentions
Reviews mentioning responsiveness & speed
Krusin' Though Ink Sue Kruse
We called for A plumbing issue. Our cartridge for the Moen faucet went bad and broke. We were able to get a person out here same day and even earlier because they called and said they had a technician available. E. Rodriguez was very prompt and very polite and knew what he was doing. He was able to get the job done and even cleaned up after himself, over and above, thank you.
Response from owner
March 6, 2026
cyndi emerson
We needed our hot water heater replaced due to age and all rust on bottom of it. We checked prices and service they give, and Cool Park Today had best deal. They came and replaced it after only a day, quick service! Roman was professional and did great job explaining new water heater.
Response from owner
February 23, 2026
Ray Macias
He got here so fast. He was very knowledgeable and explained everything well. He did great and had up and running in no time.
Response from owner
February 21, 2026
Renee DeRose
Awesome ...Great Service, always on time, great work very detailed. Thank you for your service Jeff M.
Response from owner
February 21, 2026
Sherry Hissam
Wonderful people they came the day I called super nice fixed my plumbing problem and cleaned everything up before leaving .Zack was super nice and very polite. Would definitely recommend this company.
Response from owner
February 19, 2026
Ray Bates
Fixed slab leak. Excellent job and they were out quickly!
Response from owner
February 21, 2026
Harvey Richards
Had problem coordinating thermostat with heat unit on HVAC, cool today sent technician Mark out the same day, who was extremely knowledgeable and thorough. He made sure that everything was working correctly before he left and making sure I understood. I think this speaks for itself. H.R.
Response from owner
February 9, 2026
Chuck Hauber
Armando was polite, thorough and respectful of our home. He arrived exactly when he said he would and did a great job. I highly recommend Cool Today. Their inside people are patient and pleasant, which is rare these days.
Response from owner
February 6, 2026
Virginia Stevens
Billy Kerimi was my technician. He arrived on-time, friendly and communicated. He did a great job!
Response from owner
October 9, 2025
Rose Calandrino
My technician was prompt and thorough in explaining the issue and provided a solution that could be achieved before end of day. Overall I have hot water and am happy.
Response from owner
January 29, 2026
John Godin
I was replacing the kitchen sink faucet and the cold shut off valve leaked quite a bit. So I had to shut off the main shut off valve, so the whole apartment was without water. I call several plumbers but they could not get anybody out the same day, I called Cooltoday and they had a plumber at our place 3 hours later. He repaired the valve and we were up and running. They were very responsive to our dilemma.
Response from owner
January 24, 2026
Ken Walkerly
Nice Job! Very efficient and on time as well as they kept me informed.
Response from owner
January 22, 2026
Sam Sam
I had free service performed after being a new A/C unit in April. I had a 12 to 4 appointment window but the tech arrived at 4:20. he was polite and did the expected maintenance service. However he did not however have the proper equipment to check the refrigerant which was disappointing. That was not his fault, he was not given the proper tools to do his job. Since this unit is new it could be presumed the refrigerant was ok, but why be sent out to do a check, and not check it.
Response from owner
April 19, 2025
Robert Corcoran
Thank you to Billy Kerimi for your expert technical assistance in correctly diagnosing and fixing our heating problem. Your thorough and professional assessment and corrective actions thankfully got us through the cold snap. The customer service rep at the Cool Today call center had us a same day appointment in a matter of moments. We were notified prior to arrival and it was well within the expected time. Billy Kerimi is a consummate professional who not only fixed the problem but explained what was accomplished. The management worked with us in arriving at a more than fair price . I purchased a preventative maintenance program because I was so impressed by everything Cool Today provided and highly recommend them.
Response from owner
January 19, 2026
Ranko Radanovic
It"s was good job, Price was Okay person was on time everything was just right Thank you Ranko!!!!
Response from owner
January 19, 2026
James Grim
I’ve used Cool Today for five years for all my plumbing and electrical and HVAC services very reliable and very reasonable
Response from owner
January 17, 2026
C —-____
Needed a drain clean after some plumbing issues. Plumbing Today got me an appointment same day (today). . Dillon was very kind and understanding. He got the job done quickly and efficiently. Price was better than all the other competitors I called (not to mention I’d have to wait day(s) for service. Thank you to Plumbing Today and Dillon!
Response from owner
January 14, 2026
Michael Fuchs
Showed up on time, fixed several items without delay, for a fair price. I would happily use them again.
Response from owner
January 12, 2026
Alan Ridley
At 10:30 this morning, I discovered our water heater was leaking in the garage. I called Cool Today, which said they could get a service technician to my house between noon and 4 p.m. Ken Planz arrived at 1:30 pm. He concluded the heater needed replacing and did have a spare in his truck. He removed the old tank and installed the new one before 4 p.m. He did an excellent job and answered all my questions. I'm very happy.
Response from owner
January 6, 2025
Lance Ziegler
Cool today was very responsive to our needs. We had a clogged toilet and they were there same day to fix it and get it back to functioning status. Our technician Ken P. was on time, courteous and quickly took care of our issue. The price was affordable as well. I highly recommend Cool Today if you are looking for quick, reliable service that doesn't break the bank.
Response from owner
January 12, 2026
Alice White
Right on time, text sent with ETA, able to track. Tech was courteous, completed task promptly. Regular service maintenance.
Response from owner
January 8, 2026
Barbara Rainone
Very responsive and professional. Cool Today was able to fix my A/C problem the same day. Part was readily available as compared to another company that quoted me 2 weeks to get the same part. Technician was very courteous and did an excellent job of explaining everything.
Response from owner
January 7, 2026
Susan G
The electrical issue was identified and repaired quickly. Always professional, friendly and the technician was explained the issue. I can always rely on Cool Today to make all repairs completely.
Response from owner
January 7, 2026
K Weber
The agent called ahead, was on time, was thorough and serviced our units thoroughly
Response from owner
January 2, 2026
Howard Schechter
Had a leak under my sink. A service technician was available within 24 hours and was very punctual. He arrived at a time accommodating my morning schedule. The problem was nominal, involving a few twists of a screw to tighten part. There was no charge. This is one of many timely and first visit problem resolution we have experienced since doing business with cool today 2 years ago. Thanks so much!
Response from owner
December 26, 2025
jose marinelli
Cool Today came to my house on a same-day call today to check on our A/C unit that had stopped working. Our tech was super helpful, walked us through what the issue was and resolved it in very little time with no fuss or trouble. Cannot thank him enough. Highly recommend.
Response from owner
August 23, 2024
Ed Lewis
The Installation Team from Cool Today did a great job installing my 2 replacement ac units They arrived on time, worked throughout the day and left me with a finished product that was great I would highly recommend Cool Today!
Response from owner
December 18, 2025
John Leonard
Very professional and knowledgeable. The service tech's are always friendly. Appointment was on time and fast.
Response from owner
December 11, 2025
Shelly W
Cool Today responded to my urgent need for a new AC system. Installation was the next day. Their rep was thorough and nice and the techs who did the installation were knowledgeable and friendly. When the heat wouldn’t work, they gave me an appointment quickly and personable Alan G. did the repair, explaining everything. I couldn’t be happier about my experience!
Response from owner
December 11, 2025
Rick Zandy
Tech came out the same day and was polite, professional and proficient. “Jaz” explained my options and resolved the issue quickly. Was very pleased with service that I received.
Response from owner
December 11, 2025
Evan Gilbert
Plumbing Today has been reliable whenever I need something worked on. And they even waived the service fee through the end of the year.
Response from owner
December 2, 2025
Cindy Winstead
Cool! Today is great right on time. Honest fair prices. I They came for my electric. I'll use them all the time
Response from owner
November 29, 2025
Carmen Arana
I use Cool Today for several years. They always solve my problems. I am very please with the technicians.
Response from owner
November 24, 2025
darin dodge
Came earlier than my appointment worked out well for me just a tune up
Response from owner
November 24, 2025
Norman Harris
I am a long term customer of Cool Today. They are always conscientious and competent in all the various aspects of home maintenance. They respond quickly to urgent requests for service. I know when I call, I will have my needs satisfied.
Response from owner
November 24, 2025
Kylie Wilson
I’ve used Cool Today for 5 years now and never had a bad experience. Always prompt, communicate exactly what time they will arrive, and explain every detail of your service. Great team!
Response from owner
November 21, 2025
AGB
I am on a maintenance plan that provides me with peace of mind. Appointments are properly scheduled and punctually kept.
Response from owner
November 11, 2025
Kenton Gaya
Made appt for hvac check. Texted arrival time about an hour before. He was on time . Spent about 2 hours checking and cleaning the system. Answered all my question
Response from owner
October 28, 2025
Greg Day
Billy was out today due to our upstairs AC not working. I scheduled the appointment this morning for 12-4 same day service. They confirmed the appointment, called before arrival and text me a photo of who was coming. Billy kept us updated throughout the appointment and got our AC back up and running in less than an hour. Awesome experience with Cool Today! Signed up for their HVAC care plan after being impressed with their customer service.
Response from owner
October 27, 2025
Amy Luce
Great service! Showed up on time and was very thorough. Definitely will continue to be a customer.
Response from owner
October 21, 2025
kathy powell
I was very satisfied with “Cool Today” and would highly recommend them. The trained service technician was able to diagnose the air conditioning problem, which I’ve had throughout the year, and fixed the problem that day. I will be calling them in the future for any other issues I might have.
Response from owner
October 17, 2025
Natalie Kawcak
Excellent service! Always responsive and quick to resolved any issues we have. Highly recommend!
Response from owner
October 7, 2025
Mike Opsomer
Our motion sensing kitchen faucet died and I called Cool Today as a first time customer. They responded in about 4 hrs. Problem resolved and I was so impressed I had them flush my hot water heater. I will definitely call them again with any plumbing issue. Outstanding service and outstanding response. Not days but hours.
Response from owner
October 6, 2025
Robert Paysinger
Javian did a great job. Arrived on time. Diagnosed the problem quickly and resolved it fast and to my satisfaction. Great job Thanks. Robert
Response from owner
October 2, 2025
Sarasota Queen
showed up when expected we were able to track his location on Google maps. The service was certainly the best, Communication, exceptional, & Reasonable service! I would not hesitate to refer these folks to anyone needing an HVAC technician or new install. Many thanks to Cool Today tech!
Response from owner
September 29, 2025
Stacy McCanless
Excellent Customer Service! I went online today to book an appointment for the semiannual Maintenace on my A/C. Much to my surprise, there was a technician on call on a Saturday. The technician arrived within 2 hours. Great Job, Cool Today!
Response from owner
September 22, 2025
Marlene Mcbrier
Kevin was pleasant kind and knew exactly how to fix my back flow. The town wanted done sooner than later. He came the next day. Fabulous job.
Response from owner
September 17, 2025
Chuck Wichmann
The repair man arrived when promised, provided options to consider, and completed the water heater repair promptly and as requested.
Response from owner
September 17, 2025
Douglas Tkacik
The technician Steven was a great guy and did a great job. We really appreciate his help. Your company responded in less than two hours. It was greatly appreciated.
Response from owner
September 16, 2025
Susan mazz
I would recommend Cool today if you are looking for a new air conditioner. They replaced mine within 24 hrs. The installers were very professional, informative and very pleasant. We couldn’t have asked for better service!
Response from owner
September 16, 2025
Judy Stark
Had no A/C as I left for work. Friend suggested I contact Cool Today. They have a great Customer Service department that got me scheduled for an appointment later that day. The technician, Kyle, called ahead to say he was on his way. He resolved the issue, had to replace a part, and then recommended I sign up for their annual service contract which saved me money and the peace of mind of having regular service for my A/C system. He was great and they are a professionally run company. They offer A/C, Plumbing and electrical repairs. They’re coming back this am to take care of an electrical issue. Prices are reasonable and they have great technicians. Friendly and polite.
Response from owner
September 11, 2025
Haley Tornabe
Super quick service! Had a broken wax ring. The man was super quick and we are back in working order.
Response from owner
September 9, 2025
Ruth Zehr
Jeff has always been professional. The techs are always polite and great to work with. They are on time each and every time they come to service our systems. I would recommend them to anyone.
Response from owner
September 9, 2025
Linda Turgati
Our A/C stopped working Sunday night. Cool Today had a wonderful woman tecnician out within an hour! Today we had a tecnician here to fix the coolant leak that she had discovered. It was estimated it would take 4 hours and he was done in less than 2!
Response from owner
June 30, 2023
Stig Lassen
Had a problem with A/C system, called Cool Today got service within 2 hrs, rectified issue in short order. Excellent service.
Response from owner
September 5, 2025
Stu Katz
We had an emergency situation and they were at my house within 2 hours of when I called. Quadrea was the technician and he quickly assessed the problem, showed me what he was planning to do, and got it done. He also showed me what caused the problem to prevent it from happening again. Thanks Cool Today!
Response from owner
October 14, 2020
Alan Palladino
Cool Today did a great job replacing my A/C System. Called and they came out that day to remedy the situation. Jonathan did a great job. Very professional, and completed the work in a quick time-frame. He did an awesome job scoping the issue and determining the route cause. I would highly recommend them. Ask for Jonathan...
Response from owner
March 31, 2017
Jeff Ryan
Things were bad…then they were great! Cool Today is always my first call! Thank you to them for getting out there so fast and fixing the issue!
Response from owner
August 26, 2025
Glenn
Fast service! I changed companies because my old one couldn't get me an appointment within a week. Cool today came in same day I switched.
Response from owner
August 25, 2025
Gabriela Bryson
Cool Today came out for our regular A/C maintenance and the experience was excellent from start to finish. The technician was punctual, professional, and very thorough in his work. He took the time to check everything carefully and made sure our system was running at its best. Overall, a top-notch experience. I highly recommend CoolToday for reliable and professional service!
Response from owner
August 22, 2025
Sharon Hunniecutt
This company is awesome . When you schedule an appointment they're always here on time even if you're running 10 minutes late they'll call you anyway to let you know. Everyone of their technician is very professional and always very courteous. I would always recommend them to my friends and family ..
Response from owner
August 21, 2025
James Prim
Ronnie was very knowledgeable and helpful. The most important part was I scheduled online last night for an outage and scheduled from 8-12. Ronnie was here on time when he said at 9am.
Response from owner
August 16, 2025
Mike Stewart
Extremely impressed over the past 24 hours. Cool Today specialist Jimmy arrived and evaluated the existing system and listened to what we were looking for. We signed the sales agreement at 5:30pm Thursday and had a new 5 ton AC installed in less than 24hours. Installation looks great and looking forward to the performance over the many years to come. Foreman Paul along with Franz crushed the install and were professional, courteous and detailed. Amazing assets to have on your team.
Response from owner
August 5, 2025
Joan Holley
We are up north and a neighbor informed us our house was hot. We called cool today who were there early the next morning. Technician was in touch with us whole time. Great job. This is a responsible and honest company
Response from owner
August 5, 2025
T Murphy
I was in need of a routine 6-month air conditioner maintenance, to avoid costly repairs in the future, and I contacted COOL TODAY... and they were cool! Also, Tecnician Francisco Gonzalez was cool, too! I called in the morning, ordered a TUNE-UP, and Francisco was at our condo by that afternoon! Cool! Francisco was poltite, knowledgeable, worked methodically and thoroughly, checking everything and answering my many questions with a friendly demeanor. When finished, Francisco presented us with a HOME HEALTH REPORT CARD, detailing all aspects of our A/C... really cool!
Response from owner
July 28, 2025
Jacqueline Harris
From sales to installation, everyone was professional and knowledgeable. They arrived on time and the installation went smoothly. They had the new HVAC installed in less than 24 hours from my initial phone call. I would recommend them.
Response from owner
July 25, 2025
Carol Link
We called and got a same day appointment to have an old toilet flange removed and a new one installed for a new toilet. Although they arrived 2 hours after scheduled window, these two young men were very professional and personable. Thanks for getting the job done!
Response from owner
July 18, 2025
Bonnie Rivenburgh
We needed immediate help with our a/c. Made a morning call and the problem was fixed by mid-afternoon. That''s what we call good service. The tech, Dean, was friendly and knew what he was doing. Thank you Cool Today!
Response from owner
July 14, 2025
Charity Mitchell
Roman S. was professional and polite. Called to let us know he could come early. Explained everything that needed done. Had everything he needed in the van. No running to get supplies. Worked quickly and put everything to right before leaving. Completed the job before original scheduled arrival time. Will definitely recommend if you need plumbing done.
Response from owner
July 9, 2025
Linda Swanhart
We have been using Cool-Plumbing-Energy Today for several years to test our 2 backflow devices in Palmetto, FL. We are snowbirds so we are not there when this needs to be done. This company is so reliable and professional. We know that we can rely on them to do the job within a matter of days. They keep us informed when they're on the way & during the testing. The service rep sends us photos of the testing results, etc. They ticket the backflows and email everything to us. Then they send the report to the county. Very reasonably priced. Would highly recommend them. Great job!
Response from owner
July 7, 2025
Carolyn Gutierrez
We have been using Cool Today, Electricity Today and Plumbing Today for more than 2 years and we have always been impressed with their reliability and knowledgeable service reps. Just last week we had our A/C system maintenance visit from Cool Today serviceman, Gavin Collins. He arrived on time, serviced our equipment, cleaned any debris and offered useful suggestions on keeping our A/C running in top shape. In Sarasota, Florida quality maintenance of an A/C unit is essential and, in the long run, saves money. Carolyn Gutierrez/Bob Milner Sarasota, Florida
Response from owner
July 2, 2025
daniel martinez
My HVAC system suddenly shut down earlier in the day and living in Florida without AC for even an hour or two can really jeopardize comfort levels at home dramatically. Cool Today sent a technician right away to diagnose the problem. The technician Jonathon did an awesome job locating and resolving the issue bringing back comfort to my home. Thank you for your service Cool Today.
Response from owner
June 30, 2025
Paul Leichter
Very easy to deal with. Sales tech was courteous, on time and explained the unit and the financing options. Efficient installers arrived on time the next morning and completed the installation within 24 hrs of first contact.
Response from owner
June 25, 2025
jeannie lavoie mastronardi
Have had Cool Today as my AC specialists since moving to FL. Have done a most satisfactory job each time. Very reliable as are their technicians
Response from owner
June 20, 2025
Paul Gaudreau
Ken showed up to our home and was very polite and friendly. He took care of our issue and was done in less than 30 min. He was very efficient and thorough and I would highly recommend asking for Ken for your next service. I highly recommend Cool Today!
Response from owner
June 2, 2025
Chris Jackson
We had an outdoor mishap with our garage faucet, it pulled out of the wall and was leaking pretty badly on Memorial Day evening. We called multiple plumbing Companies and Cool Today was the fastest to respond. Our 1st responding plumber ( Ronny ) was on time, within 15 minutes, and in an emergency that's AWESOME! He identified the problem, solved it, and set a follow up appointment for today to complete the project. Today, Thomas also showed up on time, and completed the effort and we are 100% satisfied with their combined efforts, let's not forget the nice lady (apologies for not remembering her name) who answered our initial questions and scheduled the entire project. We can recommend Cool Today with 100% certainty, they're our 1st call moving forward. Communication, efficient, and on time! Best Regards, Chris and Shawna Village Walk-Palmer Ranch
Response from owner
May 29, 2025
Barry Seitles
Came on the early side of our time window appointment. Have used Cool Today a few times and the employees have always been professional, courteous, and efficient. Will use again
Response from owner
May 21, 2025
Sally Slater
Great Day👏👍John was wonderful polite courteous knowledgeable I called as usual twice a year for checking my air conditioner this time with my air conditioner being 11 years old it was leaking but still cooling for now time to replace unit. I requested appt. ASAP. John called my appt. Is today for new air conditioner. 👍👏😀always Cool Today takes care of your needs timely manner.
Response from owner
May 8, 2025
Stephen Sigler
Very good experience with Cool Today. I bought the unit and the next day it was installed. Got a great price on it and Sam was really great to work with. David and his partner arrived on time for the install and got it done fast. I hope their servicing will be just as good. I'm very impressed with Cool Today.
Response from owner
May 1, 2025
Robert Byrne
Sam called to tell me when he would be here. He arrived when he said he would. He did a thorough inspection of our AC system and gave me good news. I don’t think you can do better than that. Very satisfied!!!
Response from owner
April 24, 2025
Scott Barnum
Back in July 2024 I had Cool Today install an air conditioner for over $10,000. It is a package unit so it’s just pick up drop in and then connect and it’s done so we all thought the unit worked fine. It just wasn’t installed properly and it took six months for them to install it right? In December 2024 they came out and fixed what they didn’t do the first time they were here back in July in between July and December I had at least 20 visits from them complaining about the temperature difference because one temperature said 76°, which was on there thermometer And all the other thermometers in the house which I had bought from Amazon said 80. Well they realize what they did wrong and they came out and fixed it in December. Which was good they fixed the way it was sitting on the slab. They poured concrete they they did it all just right now. It’s April 2025. The form is still around the air-conditioning unit waiting to be removed. The sand that’s pile around the forms came from my yard they dug a hole inside my yard And they were kind enough to fill it with the leftover concrete. I’ve called about this and I’m still waiting to hear back from them. Their service is very good because they come out most times on the same day. I’ve had them out here as late as 10 PM at night fixing my air conditioner, but when it comes to being professional and treating your property like it was theirs is a big fail. I will use them for servicing this great air conditioner if it works cause I don’t know because I got in December and I don’t know if it’s gonna cool my house properly yet still with my fingers crossed it seems to be working well at the moment. Use them for service. Don’t use them for installation of a new unit.
Response from owner
April 28, 2025
Terri L
Prompt and excellent service! Extremely fair price. A pipe cracked to my well pump leaving my home without water. The service gentleman came out the same day and was done in short order. Highly recommend this company. T. Livingston
Response from owner
April 15, 2025
kristin Meyer
Cool Today came same day that I was having an issue with AC. Sent out also the same day a sales guy to give me a quote on a new system so I had all my options. Both the crew that came out and the sales guy were fantastic. They all were courteous, informative and very willing to answer questions. They worked with me on price which was appreciated and the work was completed quickly!
Response from owner
April 7, 2025
Robin Frank
We LOVE Cool Today! We had a service plan with Badger Bob. Our system was leaking water. A technician “supposedly” repaired the leak and we went out for the afternoon ( it was a Friday) When we returned home, we realized that the system was not working, and it was hot! . We called to have a the tech return , and were told by Badger Bobs that we would have to wait until Monday which we felt was outrageous considering we had a service plan! We were desperate to get our AC fixed!! We called Cool Today at 8 pm, and although we were not a customer, they had a tech at our house within the hour! Ronnie was amazing! Even though it was late at night, he was polite and efficient! He had our AC back working within 10 minutes! We signed a maintenance contract before he left! Thank you Cool Today!!
Response from owner
April 7, 2025
Maria Santiago
Called them and they were able to accommodate me late that day. Chris came. He was informative and thorough. He was able to determine the problem with the AC unit. He repaired it the same day. We were pleased with his service as he was very professional. We have used Cool Today in the past a few yrs back. They never disappoint.
Response from owner
March 31, 2025
Abel Perez
The entire experience was very positive and prices were very reasonable. I highly recommend them. They jumped through hoops and got me up and running same day. Team was courteous and professional.
Response from owner
March 24, 2025
Carolyn Teevan
Cool Plumbing was a life saver! We had a bad leak under the kitchen sink and Cool Plumbing saved the day. They gave us a window of time the same day we called and to our pleasant surprise they came earlier than expected. I would recommend them to everyone. Thank you Cool Plumbing!
Response from owner
March 1, 2025
Allison Thomas
I had an amazing experience with Cool Today/Plumbing Today. I got a text from our VRBO guests staying in our home while we’re away. She said a shower head had only a trickle of water, no pressure. After checking into possible causes, couldn’t determine it, so I called Plumbing Today, (because of the good reviews). They went to the house within 3 hrs., and the plumber discovered the shower head was just loose. So he didn’t charge me for the work, and the service fee was even less than what I expected! I’m a HAPPY WOMAN! And will definitely use them again!
Response from owner
February 11, 2025
Thomas McMurtry
Had an emergency plumbing issue that had to get resolved fast. Cool today was the only company that would come the next day. We also had other repairs that needed fixing and they did a great job.
Response from owner
January 7, 2025
Karen Whiteside
Definitely recommend this company. They were able to come the same day I called and were very affordable. Technician Ken Planz arrived on time, identified the problem and proceeded to fix it on the spot. He was courteous , professional and tidy.
Response from owner
January 6, 2025
mk
UPDATE: AC went off late last night. Called and a service tech Vince was at the house first thing this morning. Determined it was a clogged float switch for the AC drain. MUCH relieved as it was a quick fix. Vince changed out the 2 UV bulbs and did a full system check. He’s knowledgeable and a genuinely nice guy, which is a plus today! A BIG THANK YOU to the Cool Today TEAM for getting us up and running so quickly!!!! UPDATE: Re the AC Condenser The unit went on the fritz yesterday. Made the call to Cool Today. Bryan was at the house by 8:30p and determined the unit was toast. He reached out to the office and this morning @ 9a the install team of Paul and Carlos were here to swap out the unit. THATS AMAZING CUSTOMER SERVICE!!! (UPDATE: (re Ductwork) Ivan and Victor worked on our ducting issues to resolve an air flow problem we were having in one area of the house. We were impressed that their boss Tom came out to the job to review the scope of work with them. We asked them to access the attic from the garage only and not from the bedroom area due to allergies with dust and it was no problem. They were very accommodating. While we couldn’t see they’re work in the attic what we did see was how neat they were in the prep area in the garage. At the end of the job they went around the house to check the airflow and did a checkup/modification to the air flow from the AC unit increasing the fan speed. Not an easy job but they worked very well together as a team. Thank you
Response from owner
December 26, 2024
Barbara Wegesin
Thank goodness for Plumbers Today. There was a great plumber that got all our plumbing problems fixed the same day that I called. So grateful that all is fixed so well and so fast. Highly recommend.
Response from owner
December 17, 2024
Guns 3545
We are long term customers of Cool Today, lasting over 20 years in two different houses. During that time, in large part due to the maintenance services provided by Paul Kemp and other techs, our HVAC systems have performed reliably and operated superbly. They provide excellent service; on time and focused on meeting the needs of the customer. They are the best.
Response from owner
December 4, 2024
Cathy Stratton
Cool today was amazing. I called them in a Saturday evening at about 7:00 PM and scheduled service that evening. The technician called me back in less than 5 minutes letting me know he would be at my residence in 25 minutes. He arrived in less than 25 minutes and solved the problem in less than 5 minutes. He was extremely professional and explained everything to me. I have to say, Cool Today is TOP NOTCH!! I could not have had a better experience with any other company!! I recommend Cool Today1000%
Response from owner
September 16, 2024
Denise Missonak
I was worried that my air conditioning in my new house that I recently purchased wasn't cooling properly so I called Cool Today who installed the air conditioner. I was impressed that I could get an appointment for that day and Ryan, the service technician, did a great job checking out the system and explaining things that I could do to keep it in working order which I appreciated. He was polite, knowledgeable and efficient. I was pleased with the service.
Response from owner
August 13, 2024
Joe Hopkins
Totally professional installation!! The installers were here on time with the new AC system. They disassembled our old system and removed it - and then they cleaned the area before installing the new AC. Fast and completely professional would describe the whole operation. Cool Today truly inspires customer confidence, for real! JOE
Response from owner
June 10, 2024
Tammy Ranney
We would like to give a huge shout out and thank you to Cool Today, and particularly to Adam who came to our house at 9 o’clock at night, quickly fixed the problem, and got our AC up and running. he insisted on staying for a little bit to make sure that the problem was truly fixed, and he was great about explaining exactly what happened so we can avoid the problem in the future. He was polite, courteous, and clean; putting booties on when he stepped into our house at the front door, taking them off when he stepped out of our house into the garage, and then putting them back on to come back through and explain things to us. Awesome! When we called into the office, we were greeted by somebody who was just as polite and courteous, spoke English flawlessly and did not make promises that would not be kept. She explained that someone would be out, but she could not say when, but that they would call 30 minutes prior. Mind you I called at, 5:30 in the afternoon and was not expecting service the same day but was ecstatic that we did not have to suffer through the heat and humidity last night. We will definitely be signing up for their whole home plan for $20 a month to continue to get this awesome service and not have to worry about AC, plumbing, or electrical when we have a problem. Thanks very much Cool Today! You are truly the epitome of excellence in customer service.
Response from owner
May 21, 2024
Riley O'Neal
Such great service, I highly recommend!!! Emmanuel was so efficient and professional. While I was visiting my mother in Naples, the bath tub water valve broke and the bath tub would not stop running and we had to turn off the main and then had no water. Emmanuel with Cool Today showed up in under two hours and replaced the valve control for a reasonable price. I wish I had such a great service provider where I live in Atlanta.
Response from owner
May 6, 2024
Martha Patterson
Bryce, the technician, was wonderful. He was super thorough and checked out everything and answered all our questions. Outstanding job! We were also impressed with the speed with which Cool Today came out to us, and the fact that they answered the phone after 9pm and then had someone call us promptly next morning to set appointment the same morning. All around great job!
Response from owner
April 30, 2024
Korey Dye
When they say today, they mean TODAY! It was very easy to request an estimate online but more impressive was how quickly they were at my home to prepare an estimate. I made my request at midnight and at 8am Daniel was here ready to prepare an estimate. By 10:30 work had begun and was completed the same day. Daniel, Miroslav and Kevin were exceptional and efficient. No doubt that I will be using your services again soon especially with the TotalCare Today plan I purchased which, because of the 20% discount, entirely paid for itself already. Great Job!
Response from owner
October 14, 2020