All reviews
999 verified reviews, 4.6★ average, sorted by most recent.
Tom Sikorski
Ruslan did an excellent job, he was on time, very pleasant to work with, knew his craft and kept us in the loop during the service call. I highly recommend Cool Today and looking forward to using them in the future! Thanks!!
Response from owner
July 24, 2024
Mary Mies
I had a very positive experience with my A/C service technician this week. Ronnie is extremely knowledgeable, thorough, and professional. He came out for a repair on Monday and found that we needed a new part. He was able to get the unit working while we waited for the part. He came back a few days later, repaired the unit and then found some other issues that needed attention and he quickly and confidently took care of it. Thanks Ronnie
Response from owner
July 19, 2024
Lisa Stephenson
Mike was professional, and very courteous. He repaired my aging a/c unit, and I am so pleased! Patrick at Home Depot, convinced me to try your company, and I will enthusiastic ally recommend you to friend's!
Response from owner
July 18, 2024
Joseph Sowka
Cool Today replaced our air conditioning unit. The price was competitive and the service excellent. When I called to schedule the estimate, the woman could not have been nicer. Everyone was responsive, on time, and communicative. We are going to take a service agreement with them because they are so responsive.
Response from owner
July 15, 2024
Ronald Gaedje
We had Cool Today come to provide an inspection of our AC, plumbing and electrical systems in our manufactured home. Each of the techs were friendly, professional and knowledgeable in their respective fields. They each found some unexpected issues. The AC Tech actually spoke to my son, who is an AC tech for Trane in New York. My son thought the tech was being honest and forthright with his assessment of my very old AC unit. So, while I am not happy with their recommendation, I believe them to be accurate and considerate of the life expectancy of the existing and possible updated systems. I have a lot to consider!
Response from owner
July 13, 2024
Briana Mojica
I wanted to give a huge shoutout to an amazing tech, Chris C. He serviced my grandmothers house a few weeks ago and was absolutely incredible. He went above and beyond and was so kind and professional. I’m always hesitant when it comes to service providers because they can be a little pushy but he was the complete opposite. He gave us 3 different options to go with and recommended what he thought was best (which we completely agreed with and went with). When you book a maintenance appointment I HIGHLY suggest you ask for him! Thank you Cool Today!
Response from owner
July 12, 2024
Roxanne Martin
I was very impressed with Cool Today service! They had everything covered from service appt., to follow up! Even more impressed was pictures taken of Billy’s work and sent to me. He was very explanatory and comfortable to talk with. And to see the services they offer on the brochure….. Wow! You don’t see that in company’s anymore, but I sure did with Cool Today! Ty!
Response from owner
June 17, 2024
Kathy Kimes
I knew I was going to be spending a lot of money and that there were a lot of options out there. I got four estimates with fairly similar equipment and prices ranged from $17,000 to $32,000. I made my decision based on the information I received from Phil, the salesman from Cool Today. Of all the people I spoke with Phil was the most detailed and gave me several options that would work for my house. Phil also found damaged ductwork that no one else did. Once I decided to use Cool Today they installed the new system the next day. The crew showed up and worked all day. The installation looks great and the system is working perfectly. The crew was so nice and left our place very clean. This was truly a great experience.
Response from owner
June 17, 2024
Mercedes Colon
After calling several companies and one of them not even showing up to the scheduled appointment, I decided to call Cool Today and I was immediately content with the customer service. I’m sorry I don’t remember her name but the receptionist was so helpful and got us the help we needed right away. She assured us she would send a tech as soon as possible as we were without air and she sure did. 10 min later we had a confirmation our tech was on the way. Sam showed up and was nothing but efficient. He got straight to the point which it’s what we needed. He was extremely sweet and funny which also helped the situation. Fast forwarding to installation day (1 day later by the way) we were very happy with the overall performance the two techs they sent out. They got the job done and were also down to earth. The whole entire experience was just what we needed in the middle of all the craziness. I highly recommend Cool Today!
Response from owner
June 13, 2024
Doris Day
Joe called ahead to let us know he was coming. Something I always appreciate. Very professional and explained what the issues were. Would happily recommend Cool Today to family and friends! Cool Today should be proud and happy to know Joe represented them very well.
Response from owner
June 10, 2024
Joe Hopkins
Totally professional installation!! The installers were here on time with the new AC system. They disassembled our old system and removed it - and then they cleaned the area before installing the new AC. Fast and completely professional would describe the whole operation. Cool Today truly inspires customer confidence, for real! JOE
Response from owner
June 10, 2024
elizabeth m
Great timely experience. After making a service call to flush ac system found lots of issues and recommended a new unit. Able to get installed the next day. Very nice and professional employees highly recommended for ac repair and or replacement!
Response from owner
June 8, 2024
Sherry Hendrickson
They are thorough and efficient along with being friendly clean and patient. We appreciate their taking the time to explain the process and provide feedback in a way we can understand. Carlos (our tech) was great! And took care of us (and our unit) ensuring we will be cool all summer. Being a member of CoolToday was the best decision we have made as new homeowners.
Response from owner
June 7, 2024
Matthew Dannels
Great first experience with Cool Today. Needed a regular yearly maintenance check and was able to schedule an appointment almost right away. Tech let me know when he was on his way and his ETA (very helpful). Very friendly when he showed up and got right to it once we had the initial chat. I appreciate that he did not try to sell me on things I didn't need or wanted. Other companies seem to make it part of the techs job to be part salesman. Wasn't the case here so.....THANK YOU! I will keep Cool Today on the books as my go to HVAC company anytime I need something.
Response from owner
May 28, 2024
Tammy Ranney
We would like to give a huge shout out and thank you to Cool Today, and particularly to Adam who came to our house at 9 o’clock at night, quickly fixed the problem, and got our AC up and running. he insisted on staying for a little bit to make sure that the problem was truly fixed, and he was great about explaining exactly what happened so we can avoid the problem in the future. He was polite, courteous, and clean; putting booties on when he stepped into our house at the front door, taking them off when he stepped out of our house into the garage, and then putting them back on to come back through and explain things to us. Awesome! When we called into the office, we were greeted by somebody who was just as polite and courteous, spoke English flawlessly and did not make promises that would not be kept. She explained that someone would be out, but she could not say when, but that they would call 30 minutes prior. Mind you I called at, 5:30 in the afternoon and was not expecting service the same day but was ecstatic that we did not have to suffer through the heat and humidity last night. We will definitely be signing up for their whole home plan for $20 a month to continue to get this awesome service and not have to worry about AC, plumbing, or electrical when we have a problem. Thanks very much Cool Today! You are truly the epitome of excellence in customer service.
Response from owner
May 21, 2024
Mary Schilk
When I called Cool Today for an estimate on a new system, they came in $1,000 under my other bids, and most importantly, they were able to install the next morning. Other companies were not able to install for 7-10 days, and in 90+ Florida heat that was not good and possibly dangerous to my health. Cool Today came in at 8am as promised, and finished up in a few hours. The technician was polite, courteous, informative and cleaned up afterward. I am extremely pleased with the service.
Response from owner
May 19, 2024
Karen Kennedy
Things started well when we were notified in advance several times about his coming. He arrived right on time. We loved how he sent his photo with his announcement that he was on the way. He was attentive, instructional, going out of his way to offer support. Friendly guy who volunteered to come back anytime. We couldn’t have been more pleased with Chad Kane and Cool Today’s service call.
Response from owner
May 17, 2024
Guillermo Losada
I recently had the pleasure of engaging with Cool Today for an issue with my AC unit, and I couldn't be more impressed with their service. Their professionalism was evident from the moment Donal Davis, the technician, arrived. What struck me the most was their honesty in diagnosing the problem. Rather than attempting to upsell unnecessary services or parts, Donal provided a thorough analysis and only charged for the visit when they did not identify an actual issue. This integrity level is commendable in an industry where trust can often be elusive. Cool Today's transparent approach, embodied by Donal, instilled confidence in their expertise and commitment to customer satisfaction. Not only did they resolve my AC problem efficiently, but they also left me feeling reassured that my best interests were their top priority. I wholeheartedly recommend Cool Today, specifically Donal Davis, to anyone in need of HVAC services. Their honesty, reliability, and professionalism, as demonstrated by Donal, set them apart, making them my go-to company for any future needs. Thank you, Cool Today, and thank you, Donal Davis, for exceeding my expectations and restoring comfort to my home!
Response from owner
May 9, 2024
Danessa Gates
From the start my experience was stellar! Anett at the office, was efficient, knowledgeable, friendly, and overall amazing! Don was great especially for my first experience needing service with the company. He was super helpful and communicative before, after, & throughout his visit. Glad to have CoolToday as my go to for my home utilities!
Response from owner
May 8, 2024
Riley O'Neal
Such great service, I highly recommend!!! Emmanuel was so efficient and professional. While I was visiting my mother in Naples, the bath tub water valve broke and the bath tub would not stop running and we had to turn off the main and then had no water. Emmanuel with Cool Today showed up in under two hours and replaced the valve control for a reasonable price. I wish I had such a great service provider where I live in Atlanta.
Response from owner
May 6, 2024
Rich Pereira
Great experience! We called and got a quick response, Scott was excellent, he was very professional and listened carefully. He provided a good quote, helped us use our Home Depot credit and had the job scheduled for the first thing the next morning. The installation crew, Shawn and Carlos were great. Very friendly and did a super job installing and cleaning up, taking away the old equipment. Our home is cool today and we are very happy. Will recommend you to our friends.
Response from owner
May 2, 2024
Martha Patterson
Bryce, the technician, was wonderful. He was super thorough and checked out everything and answered all our questions. Outstanding job! We were also impressed with the speed with which Cool Today came out to us, and the fact that they answered the phone after 9pm and then had someone call us promptly next morning to set appointment the same morning. All around great job!
Response from owner
April 30, 2024
Sarah King
My unit was only 10 years old and didn’t really need to be replaced, but I’m a very proactive person and so I have been thinking about the possibility of replacing my heat and air conditioning unit. When leaving Costco I stopped and spoke to the gentleman. He was very informative, and told me about some incentives and various programs such as a tax credit that were available by upgrading my unit. The install went as planned. They arrived on time ,cleaned up after themselves, made sure I knew how to use the new thermostat, etc. I would highly recommend Cool Today if you are considering replacing your heating and air unit.
Response from owner
April 30, 2024
Steve Lukasik
John from Cool Today was here to perform our AC Maintenance. I have to say what a fantastic job he did. Spent quite a bit of time looking over things and performing various tests on our system. John was extremely knowledgeable and professional and also explained the types of maintenance that was performed. I would highly recommend Cool Today for all of your maintenance needs.
Response from owner
April 26, 2024
Gary Campbell
Adam, the tech, called 30 mins before arriving and was there within the time window that was scheduled. He performed routine maintenance and let me know exactly what he was doing. When he found a couple of issues with our system he physically showed/demonstrated the findings, took pictures and fully explained the issues and potential problems. He did not pressure me to make the repairs, but took time to help me understand the options. He then quoted a fair price, replaced the components needed, cleaned up and made the whole process easy. Adam also asked me to let him know if there were any issues with our system. In short, Cool Today did a great job! Please let Adam know that we appreciated his politeness, honesty and work ethic! Sincerely Gary Campbell
Response from owner
April 15, 2024
Sandy Vine
Great company very professional!! Easy to make appointment online Had a question after hours and got a call back almost immediately. Tech was very polite and called ahead before arriving on time. I wasn’t home so he stayed in touch with me to let me know what he discovered. Took pictures and I was able to pay over the phone, very efficient. The problem turned out to be simple, a connection only needed to be tightened. Another company had not competently installed my new system and Freon leaked out slowly over the 3 years since it was Installed culminating in today’s visit. My only complaint is the price of Freon ….it’s obviously made in the heavens by the gods who use bits of gold and lovingly bottle it in semi precious jeweled jars then only send it down to earth once in a blue moon in small batches...because it cost me $600 for 4 lbs.
Response from owner
April 4, 2024
Carol Hayes
I have been totally satisfied and very pleased with my experience with cool today. The salesman that came out was knowledgeable and efficient. He gave us a quote and followed up in a timely manner. The installers were both very knowledgeable and very nice. They had the job done in no time and did a great job cleaning up.
Response from owner
March 28, 2024
Stephen Sesti
Sam did a great job. He was profession and courteous. Explained the results of the maintenance in a clear and concise manner. Would recommend Cool Today. One minor issue that arose was that this service did not include a replacement filter. Other than that I was very satisfied.
Response from owner
March 23, 2024
Evan Maccani
Been using Cool Today for 3 years and very impressed with services but Adam H went above and beyond today during a maintenance appointment for my AC. Very friendly, explained everything and left the system better than when he arrived. When he had a repair recommendation he offered several options dependent on price and was very transparent and not pushy. Overall very happy with the service I received today and highly recommend requesting Adam for your maintenance needs!
Response from owner
March 18, 2024
Michael Pearson
Phil the guy they sent out to give us our estimate was very thorough and knowledgeable. He went over all of our options and what we needed to do and spent a lot of time making sure we understood our options. The crew they sent out to do the work were very professional and courtesy. This was not the cheapest estimate we got but was the highest. But we feel we got what we paid for. I could recommend this company too my friends.
Response from owner
March 13, 2024
Peggy Gangemi
Today I had a service technician. From Cool Today out to look at a problem with my ac that a previous company that installed was making. The previous company said it was normal (after 3 visits). The service tech was professional and stayed with the problem until he was able to replicate and repair. He made sure everything was working properly before he left. So happy I signed up for a year service agreement (AC, Plumbing & Electrical)! So thankful for the great service!
Response from owner
March 15, 2024
Dianne Calhoun
I am extremely happy that I chose Cool Today. They responded to my request for a service call within minutes and a Service Technician was at my home very shortly thereafter. He was very professional and did a thorough job of evaluating everything and finding the problem. He then showed me what was wrong, explaining everything in precise detail. I was very impressed with the fact that he spent the time to do this and didn't begin to start a sales pitch. This showed me that this company has integrity as do their employees. I can assure you that this company is who I will call when I am in need of future service and / or a new unit.
Response from owner
March 11, 2024
stephanie goodwin
My experience with Cool Today was fabulous. The tech not only showed up on time, but gave me a heads up notification of 15 prior, as I had asked. I have been a Siesta Key local for 65 years, and being satisfied with my past A/C company, imagine my dismay, when I was told that they no longer service condos with 4 floors or higher…. So I put trust in the name as I have seen their many advertisements, and noticed a lot of cool today trucks on the key. So happy that I found a good replacement I’m only sorry, I don’t remember the techs name, he was so professional. I look forward to having my new A/C provider to be Cool Today. Thank you
Response from owner
February 21, 2024
Patricia Nadolske
Gabriel called and said he had a cancellation and could he come early. I was thrilled. He was here 20 minutes later and was great. He was great with my dog. He explained everything he was doing. He made some recommendations but did not pressure me. Very friendly and efficient. Did a great job!
Response from owner
February 15, 2024
Kristie Young
Gabe,was very professional and pleasant. He was great with the dogs and the dogs followed him around. We would like him to always come back. Thank for your service. Kristie, Scott, Buddie, Holly, Patsy Cline and Rip.
Response from owner
February 12, 2024
mark h
We’ve been with Cool Today for 6 years now and replaced a 5 ton unit 4 years ago and they also maintain our older 4 ton unit and have been satisfied with the service. Our recent service was fantastic. The worker was friendly, very detailed and communicated every step of the work he was doing, his professional attitude towards us and our property was remarkable. We continue to be very satisfied with their service and highly recommend Johnny Hall!
Response from owner
November 10, 2023
Bruce Harran
We picked Cool Today to perform our duct cleaning because of positive reviews in the neighborhood, and their (5) star rating in the Sarasota County Homeowner Referral Guidebook. We did have to wait some time to receive an estimate, but when Mitchell came we were impressed with his thoroughness and professional approach. We decide to go with Cool Today. The job is now completed. Cody and Dave were very thorough, the job took approx. (4) hours. Everything appeared spotless afterwards, with before/after pics provided. We would definitely recommend Cool Today for duct cleaning, not sure how they could do better.
Response from owner
November 2, 2023
Tori Eaton
We've had GREAT experiences with Cool Today, specifically Agbor. He's a thorough, detailed, friendly, and professional technician. He works hard, and we trust his insight. The customer service team is friendly, too. However, we didn't have a good experience with the 24/7 service line. It's not a true "24/7 service." Overall, we recommend Cool Today.
Jack Frohmander
The reason I chose Cool Today was because of Sam he is very knowledgeable and professional This made me very comfortable hiring the company. Sean was the crew leader he was awesome. He has a very strong worth it ethic, and a pleasant to be around. His helper was also the same way. They both talked very highly of the company. Which was nice to hear! The crew that came in and cleaned sealed and sprayed the ducts, Registers were awesome. Would highly recommend the company and their crews!
Response from owner
October 4, 2023
riggsvet
Called this morning to see if they could do the semi-annual maintenance. The Tech showed up around 2:15. He did a thorough inspection, testing and cleaning. He explained everything, and when he left, everything was put back together and in it's place. I've been using Cool Today for a little over 2 years, and have been satisfied with their services every time. I highly recommend them.
Response from owner
October 10, 2023
Tracey Bannick
Jordan, my tech, called prior to his arrival and was even a little early for the appointed time. He was courteous and professional. He did my A/C check and alerted me to an issue that may eventually arise and offered to take care of it immediately. I opted to wait until the next PM in 6 months and he didn’t try to pressure me into doing it today which also impressed me. When he completed the job and left there was no evidence of his visit even though he had to go in my attic. I am very pleased with the service and value provided in the Complete plan that I purchased. I highly recommend
Response from owner
September 21, 2023
Joni Allen
Both employees were absolutely wonderful and put the condenser back where it should be since sliding off after the hurricane. Very nice man and got the job done.
Response from owner
September 11, 2023
Pamela S Johnson
Came home to a hot house! My app didn’t notify me that I had a problem. So I gave Cool Today a call. My best friend uses them and I thought I’d give them a try, since I was definitely in need of service. They responded the next day and came to find they needed to order a motor. It was replaced and now I’m cool again. Everyone I dealt with, from the repair person on the job to the people that I called were so friendly and helpful. They made me feel like they wanted to help as soon as they could. I will definitely be using them for my check ups on a regular basis now!
Response from owner
August 17, 2023
Shane Hilke
The two guys that stuck it out after they lost a guy were awsome. They stayed till the job was finished. Even though it was late they took there time to clean up, explain how it works, and what to do if the moisture switch was activated. Highly recommend.
Response from owner
August 7, 2023
Daniel Clunies
Eric did a great job installing our EV charger. He was prompt, friendly and answered all of our questions.
Eric Weil
Replacement of A/C & Heating unit with air handler. Joe & Louis did a fantastic job of installing the new Carrier unit. They were both professional explaining what they would be doing. All the old materials were completely hauled away leaving the installation area clean. 05/01/24 Added exterior fan hood to prevent debris from getting into unit. Joe provided service, very professional.
Response from owner
May 4, 2023
Jannette Gomez Garcia
Bryan is very professional and explained the issues with my ac unit in details so I can understand and I will be using this company again thank you very much Bryan. Joseph came to my house to install my new ac unit and went above and beyond with installing my system where the old unit was located at it was so uncomfortable to get to unit in but Joseph and his helper did and they did an awesome job 👍 I would recommend Cool today to anyone thank you very much for your help.
Lety Perez
I had the pleasure of having my ac installed along with thermostat and other things and I can honestly say that the men that came to our house were professional and polite and they did an exceptional job, I would highly recommend. Excellent!!! Very happy
Jeff Kearfott
They both were very professional and did a great job, marking the panel and putting a 200 amp service in for my house. I very appreciate them.
Susana P. Doria
Manuel replaced my thermostat and he did an awesome job. He explained to me very clearly how to use it and the different menu options. Very efficient, professional and knowledgeable. Now I can control my thermostat from my phone if needed. Thank you so much Manuel!