AC Repair & Diagnosis

India Pearson

Service was quick and thorough! Technician was respectful and knowledgeable. Isaiah Greenwald went above and beyond to diagnose the problem and correct the issue! I would use this company again and I recommend them!

George Washington

I have to say Cool Today is a great company, I own two properties. One of my properties. I first hired this company to do a new A/C unit. They did a fantastic job and a very reasonable price. Ive had them out to service my other property a/c unit and Matt was prompted, friendly and very knowledgeable. He was quick to assess and determine the issue with the a/c unit. Issue solved and unit runs quietly also efficiently now. I would highly recommend Cool Today to anyone who needs a reputable company to handle all your a/c replacement and or repairs ! Thanks Matt and Cool today 😎 for your outstanding services.

Michael Mangers

Mykola (Nik) came out promptly and was very professional. Knew exactly how to fix unit and did so with no issues. Also informed me of services covered under plan i wasn't aware of. Excellent service

Shanna Runge (E Z Dock Marine, Inc.)

Had an issue with new AC unit installed 6 months ago; they were quick to respond, ordered the part and it was covered under warranty!! Repair tech Dmitry was super nice, professional and efficient.

Foster Family

Today we had the pleasure of meeting AC wiz, Brandon Sword, who not only provided an excellent inspection, but was able to answer several questions we had with insight and recommendations. We were very pleased as with his courtesy and expertise; highly recommend him and Cool Today!

Carmelle Ouellette

Dean and Stew were professional and very courteous in providing efficient and timely repair to my AC. I trust their competence . My experience with Cool Today has been great. I highly recommend this company as the best in the Venice fl area

Dennis Grotke

Determined condensate line was blocked. Cleared line. Probably 15 minutes of work plus travel. In future condo meet will clear line for FREE. Cool Today has done good deals such as a maintenance contract but this simple fix and amount of time was far less time consuming than the 2 annual PM inspections which are at a lower cost in total for two annually. With this service call problem fixed but at seemingly way high charge. Service quality is high - cost extreme

david weeks

Adam from cool today was very professional and knowledgeable in his field of ac. Went out of his way to get our ac fix. Hopefully I will not need him soon, but if I do, I will not call or use anyone else.

Ray Macias

He got here so fast. He was very knowledgeable and explained everything well. He did great and had up and running in no time.

Michael A Reyes

We contacted Cool Today Tuesday to set up for a service call. They got us set up right away and the rechnician was out today. Alejandro came in we showed him where everything was at and he took it from there. He was thorough and provided details. Our system is back up. Great service and nice people.

James Seeds

Cleaned and checked our system. Made recommendations. Made a special trip to deliver filters.

Joseph Zayac

Cool Today senior tech Robert came out and fixed the heating problem on a new system! Robert went above and beyond in service!

Susan Turner

I was very happy with the service provided. It was great to receive a photo of the young man who was sent to my home to look at my AC. He gave me a thorough break down, complete with photos, of my system and any future needs I may have with it. I do plan on calling on them again.

Dorothea Boucher

The technician called ahead to let me know that he was on his way to my house. When he came he had the shoe covers on and was ready so solve my problem with the stuck A/C filter. He did a good job fixing my problem and was very pleasant and helpfull. Thanx for efficient workers.

AM

Easy process to get repair quote and have work done. Tech very thorough and friendly. Good rates.

Robert Corcoran

Thank you to Billy Kerimi for your expert technical assistance in correctly diagnosing and fixing our heating problem. Your thorough and professional assessment and corrective actions thankfully got us through the cold snap. The customer service rep at the Cool Today call center had us a same day appointment in a matter of moments. We were notified prior to arrival and it was well within the expected time. Billy Kerimi is a consummate professional who not only fixed the problem but explained what was accomplished. The management worked with us in arriving at a more than fair price . I purchased a preventative maintenance program because I was so impressed by everything Cool Today provided and highly recommend them.

Scott Paetsch

I encountered an issue with my air conditioning unit, specifically with its heating and cooling functions. The technician visited the next day and informed us that a new part was required. The part arrived the following day, and the technician returned that afternoon to fix the problem. I was thoroughly impressed with the technician’s expertise and the overall service provided.

Jami Luallin

We have been so happy with Cool Today. Everyone is professional, knowledgeable and their service is next level! We use their maintenance plan and would recommend it to anyone! Francisco came out and was so helpful! Answering all of our questions, educating us on our system and of course most importantly getting our A/C is perfect working order!

Barbara Rainone

Very responsive and professional. Cool Today was able to fix my A/C problem the same day. Part was readily available as compared to another company that quoted me 2 weeks to get the same part. Technician was very courteous and did an excellent job of explaining everything.

Don Dobesh

Our tech, Donald, arrived on time and quickly diagnosed the problem. We are happy with Cool Today’s service and will use them again.

jose marinelli

Cool Today came to my house on a same-day call today to check on our A/C unit that had stopped working. Our tech was super helpful, walked us through what the issue was and resolved it in very little time with no fuss or trouble. Cannot thank him enough. Highly recommend.

Shelly W

Cool Today responded to my urgent need for a new AC system. Installation was the next day. Their rep was thorough and nice and the techs who did the installation were knowledgeable and friendly. When the heat wouldn’t work, they gave me an appointment quickly and personable Alan G. did the repair, explaining everything. I couldn’t be happier about my experience!

Rick Zandy

Tech came out the same day and was polite, professional and proficient. “Jaz” explained my options and resolved the issue quickly. Was very pleased with service that I received.

Janet Hardin

My air is working It has not shut off since her departure. I'm assuming it is OK. Will see. It is within 3 degrees of target setting .

Jarek Staniszewski

Gavin from Cool Today came and very quickly diagnosed the problem with my AC. He is very professional, knowledgeable and found a couple of issues within the AC unit that were made during original unit installation. He fixed those issues right away and my AC was back and running within a minutes. Thank you Gavin!!! I am highly recommending "Cool Today" for your HVAC services.

Eddie Reyes

Recently had an ac issue, cool today came on a Saturday to take care of the water leakage occurring on my air handler. Adam Collin’s was awesome, he explained everything occurring with my unit and took care of it. Would recommend to my family and friends. Adam deserves a raise.

Beth Riggs

We called them at 4:30 on a Friday evening. They were at our house by 5:30 And Jonathan was amazing. He got our unit back up and running in no time and was very polite and professional.

Bill Stollon

On time and very professional! A second opinion needed for an AC repair. Reduced the repair needs and reduced the price with full guarantees. My new go to service organization.

Liz Meyers

Cool Today responded immediately to our A/C breakdown. Great service. Technician was wonderful.

Scott Abel

My most recent service call was handled very well. Tech came early and because it was the third time to repair the same issue they did not charge a fee for the service.

Mark L

Jeff was professional and courteous. He was able to diagnose the issue from previous installer D&D Air.

Michael Powers

Returned to Florida after a few months away and the Cool Today AC system wouldn’t turn on. One call and a service man was on the way. He quickly diagnosed the issue and called service headquarters.They sent a specialist out to fix the issue that was the result of a retrofitted installation which was unique to our system. Excellent service provided two extremely professional repair technicians. Great Job Cool Today!

Bill Noonan

Recently had a landscaping contractor employee hit my outside A/C condenser unit with a lawn mower causing considerable damage. Cool Today technician Quadrea Bain came out right away to get the condenser running again by replacing some of the suction line copper piping that was severely crimped. He also gave me a detailed estimate to replace the condenser coil which was also damaged. Quadrea replaced the condenser coil which is a complicated repair requiring cutting out the old coil and then brazing in the new one. This repair was completed in 4 hours. Quadrea is highly skilled, explains what he is doing and why. I am going to ask for him on any future repairs.

Peter Lanza

So I had the technician Armando come out and service my unit as part of my service plan. Very nice gentleman seemed pretty thorough pointed out a few issues to me. I don’t think he tested the heat out. However, when he was testing outside unit, he must’ve forgotten to put a wire back on. Because about two hours after he left, the house was not cooling off at all. So I went outside while the air-conditioning inside was running the outside unit was not running at all. So I called and they sent another tech technician out that night. His name was Dean. Very nice gentleman. He went over to the outside unit took the panel off and found that there was a wire that was not connected back that Armando took off. That must’ve shorted the system out. He tried several attempts and several things to get us Up and running, but he could not. He determined that the wire that was loose burnt out the compress System. He stated after speaking to his supervisor that they would come back the next day and replaced the compressor. I don’t remember a gentleman‘s name that came out here, but he was extremely nice as well. He did a great job and after he left, my air conditioner has been working fine. One of the reasons why I have Cool Today come out and service. My unit is because I’ve never had an issue with the Service technicians. And they stand behind their work. Replacing the compressor at no charge was one of the many things that they stand behind. They realized it was their mistake and they took care of it. I never hesitate to call them or recommend Cool Today to anyone I know.

Paul Lewis

Ronnie Barnes (technician) did a 5-star job diagnosing and locating a refrigerant leak that caused our 3-year old Lennox AC system to shut down, but I was not amused to find out that it will cost over $2,000 to replace the valve that is leaking refrigerant.

Andrew M.

Adam was our technician for an A/C issue we were having. Not only did he come out on a Sunday afternoon but he had a great attitude and did a very thorough job and got our unit back working in no time at all. His service and help was much appreciated!

Barbara Standish

My repairman was unable to fix my system without replacing parts. He gave me the cost and told me which item could wait until my next maintenance so that I could pay less today. He did a great job.

amanda Tuhro

Our technician was great! He was able to immediately identify our issue and worked quickly to resolve it!

James B

Technician stated I needed 2 new float switches without testing them (just said if the system didn’t shut off when inverted they were both bad). Tried to charge us $235 to repair it. I found them for $30 online so we declined. I then tested the floats with a multimeter when the technician left and both were fine and the system is working fine. Made us question the second part he “diagnosed” and said was “failing” (capacitor on the outside unit for $303). Complained to the company via email and they still haven’t contacted us other than reply to verify service date and address in their response. Seems like the technicians are getting commissions for parts sales! May have to look elsewhere for maintenance after 16 years with Cool Today!

Parker Koons

Charged me $500 for a capacitor, and maintenance membership. Never came back because they can't schedule properly and they showed up while I was working about 5 separate times. Never actually fixed my unit and quoted me $3000 for something another licensed professional did for $450.

Beth Hocking

Long story short...most things the Technician said were BS! Main thing he said I needed a new Fan Motor since my heat didn't work. That would have been close to $2,000 with tax and labor. I called a local A/C guy while he was here to have him come over. So Mike turned on the A/C and it came on. Wow, why didn't the Cool Today Tech try that??? So, all I need is a heating connection replaced that will be around $200, instead of $2,000! I'm sorry that I contracted with this company as well as having three of my Customers switch over to them! Bummer ir was.

John Long

Technician Omar was Fantastic. Very Professional and Knowledgeable. Had me up and running in a short period of time. He explained everything and made suggestions for moving forward. GREAT JOB....

MaryQ

Both technicians that came to my home were very professional, very knowledgeable and very kind. I will definitely use your company again. They figured out the problem and fixed the central air.

Fred Palermo

Excellent service, great technician, Javian, he knew how to diagnose my AC! I will strongly recommend Cool Today for all my AC needs in the future 😎, as well as everyone I encounter that needs an AC Maintenance!~

Bonnie Maxam

Professional and fast diagnostics. Repaired immediately and AC restored all under warranty!!!

Greg Day

Billy was out today due to our upstairs AC not working. I scheduled the appointment this morning for 12-4 same day service. They confirmed the appointment, called before arrival and text me a photo of who was coming. Billy kept us updated throughout the appointment and got our AC back up and running in less than an hour. Awesome experience with Cool Today! Signed up for their HVAC care plan after being impressed with their customer service.

Mary Munkholm

I had air conditioner and electrical services done at my home. They were very thorough and did terrific work. They communicated well with me and their quality of work was A+. I will highly recommend to anyone. They also had reasonable rates for their services. Thank you. Job well done.

Andrew Lundstrom

Always professional and fast to respond. Always do a great job and keep you very informed. They are a trustworthy company. I use them for both A/C and plumbing.

Greg Reganall

Always excellent service. The technician Steven Briggs was very professional and really knew exactly how to fix the problem. Super nice person.

kathy powell

I was very satisfied with “Cool Today” and would highly recommend them. The trained service technician was able to diagnose the air conditioning problem, which I’ve had throughout the year, and fixed the problem that day. I will be calling them in the future for any other issues I might have.

Betsy Madison

I just had Adam Collins fix my AC. What a pleasurable experience. He is very knowledgeable and communicates clearly. Thank you, Adam.

Allen SRQ

I’ve been a long term customer and always dealt with prompt and courteous professionals; knowledgeable and experienced service technicians. Donald did a great job resolving my A/C issue. As far as regular A/C maintenance, performed by different/maintenance techs who are doing their best and work had, I noticed that some of them need to be better exposed to more/different filtration equipment that’s installed in the field.

Robert Paysinger

Javian did a great job. Arrived on time. Diagnosed the problem quickly and resolved it fast and to my satisfaction. Great job Thanks. Robert

Ken McPartland

One of my ac units wasn’t working. Called Cool today and Jonathan came out and had it repaired and working in under an hour. Great service and reasonable cost.

Dennis Mader

This company was absolutely professional and respectful from beginning to end They were communicative and respectful in all our interactions. The young serviceman who checked out my system took his time and did a very thorough job. I got a written form describing all their recommendations and those items that require attention. At no time did I feel like I was being coerced or expected to buy their services. No hard sale tactics. Consequently I may very well consider them as an alternative next time l require service. Thank you - it was a pleasure to do business with you.

elie louis

Ken came by and did a great job, excellent service explained what was the problem, and quickly resolved the issue.

Judy Stark

Had no A/C as I left for work. Friend suggested I contact Cool Today. They have a great Customer Service department that got me scheduled for an appointment later that day. The technician, Kyle, called ahead to say he was on his way. He resolved the issue, had to replace a part, and then recommended I sign up for their annual service contract which saved me money and the peace of mind of having regular service for my A/C system. He was great and they are a professionally run company. They offer A/C, Plumbing and electrical repairs. They’re coming back this am to take care of an electrical issue. Prices are reasonable and they have great technicians. Friendly and polite.

Davy Reynolds

Ronnie, our technician, was absolutely brilliant. He diagnosed the issue within seconds — it turned out to be the only thing we hadn’t already tried troubleshooting. Beyond fixing the immediate problem, he also took the time to check for any other potential issues, and thankfully everything else was in great shape. Ronnie was polite, personable, and extremely knowledgeable. This was our first time using this company, and thanks to him, we’ll definitely be calling them again. Big thanks to Ronnie — you’re the man!

Sylvia Whitman

I wouldn't post a review, but Cool Today keeps pushing. CURRENT PROBLEM, in my daughter's condo. On the pro side, I was able to get a service call promptly to address a leaking HVAC unit. On the con side, eight days later I have to schedule another service call because the unit is pushing warm air. Prompt scheduling again, but two calls in less than two weeks. LAST REVIEW, which didn't post. HVAC maintenance in my house. Cool Today keep sbugging me for a review. Well, here it is. I find the technicians competent and polite. The scheduling, on the other hand, is a nightmare. I believe the company is understaffed. I got a maintenance appointment, arranged to be home during a 4 hour window--and in the middle I got a call that the tech had an emergency and couldn't come. No one else could? Cool Today promised that I wouldn't be cut off again. I rescheduled, arranged to be home during a 12-6 window, and at 5:55pm the tech showed up for a service that takes about an hour and a half. What? I had dinner plans. So we rescheduled again, a 4 hour window; the tech promised I'd be first. Again, 5 minutes before the window closed, Cool Today showed up. I spent about 15 hours waiting for this call.

Gladys Khabbaz

Amazing and professional service! Very respectful of our home and they came, did a thorough examination, found the issue and gave us a great price for the solution! Highly recommend Cool Today in Sarasota!

rdb rdb

Great experience Showed up timely explained clearly the issue And cost to repair which was fair And made recommendations concerning the unit

Joan Putman

We had cool today come out and clean our Air conditioning unit today. They were on time, quick and they also did a review of our system. Although they let us know what improvements we could make, I'm from the old school...if it isn't broke...don't fix it. Thanks for the maintenance though. We do need to keep up with that!

Stig Lassen

Had a problem with A/C system, called Cool Today got service within 2 hrs, rectified issue in short order. Excellent service.

Joshua OHara

I don’t leave a lot of negative reviews because I think everybody has good and bad days however… I bought a new house and figured I’d have cool today come out since There was some water pooling on my 1st floor unit. They did come out quickly and did a basic cleaning of the drip lines. Their “Technician” Said our upstairs unit is 12 years old, and low on coolant. He said it’s working now, but will probably stop working within the month. He said these units are so old that doing that process might actually break them so he recommended 2 new units to the tune of 16K. I just Purchased this home that passed inspection so I very surprised about that recommendation. A few days after the technician came out , all of a sudden my capacitor stopped working… I call that suspicious, but hey coincidences happen. My father-in-law suggested using Parrish AC for a second look. They came out the next day, took a look at my AC units and said Your coolant levels are fine and the units you have are out of warranty, but they’re very sturdy and looking in good condition. I asked, how much do I owe you? And his reply surprised me. You don’t owe me anything just to take a look, but if you ever do need actual work done keep us in mind. I will only use them going forward! But this isn’t a review about them… I understand recommendations aren’t necessarily always bottom of the line or cheapest solutions But here I am three months later with no extra work done and my AC is blowing at 68° through a Florida summer! Cool Today, politely GFY… Hopefully this was a one time thing and they aren’t ripping off older folks for thousands of dollars.

Mark von Paris

From the initial call to the actual repair, I can’t say enough about Cool Repair. They are a first class company. I will not hesitate recommending them to friends and neighbors. Thank you for a great job.

Pam S.

We live in a 3 story townhome with zoned heating and cooling. We were experiencing uneven cooling particularly on our first floor. We also were experiencing a 100% increase in our FP&L bills for the past several months. I scheduled an appointment with Cool Today (our regular AC/Electrical/Plumbing provider) and they sent an EXCELLENT AC Technician (Ahmed) that same day. Ahmed diagnosed the problem - a faulty damper operating for our first floor and low Freon in our compressor. He came back the next day as promised and replaced both problem parts. Ahmed took us through his meticulous documentation of his before and after repair and demonstrated how the fix was in and working properly. The best repair work I have ever experienced. I highly recommend Cool Today and Ahmed in particular. Well done!

Ashley Burchard

They were so helpful we had been without ac for 2 days and they were able to fit us in for a late evening appointment and had us back up and running within an hour! Will always use this company from now on and will definitely recommend

Kate Ebbeson

Joe St. John was excellent! Our A/C has been broken off an on for at least 7 weeks. I had house guests the entire time and they could not inhabit the guest house! Cool Today came several times (at least 5 times) but Joe actually fixed it today!

Jeff Ryan

Things were bad…then they were great! Cool Today is always my first call! Thank you to them for getting out there so fast and fixing the issue!

John McDonnell

Our technician Steve Nadon was professional and courteous. He did an excellent job in correcting the issue and explaining the mechanics involved in detail. Happy with the work. The only disappointment is that Cool Today no longer provides the 4 hour window. This was a very important consideration for my wife and myself. Other than that, good work by Steve.

victor G. martinez

Technician Omar, did a awesome job on getting my father-in-law AC up and running. I will recommend Cool Today to anyone.

Geoff Melkjorsen

We have used Cool Today on a number of occasions and have always been very pleased with their service. John, our most recent service technician, arrived on time, was very polite and professional. He quickly identified the problem, sorted it out and then made sure the area was cleaned up and neat. Excellent service as usual from the entire team. Thank you !!

Christine Fenner

Every time we have had Cool Today out to service our air conditioner it’s been a great experience. We also had Cool Today put in a new unit a few years ago and we are very happy with our choice to call them!

Lauren Pfisterer

I had an issue with my HVAC in Englewood fl. I am located in Maryland. I called Cool Today and within one day they came out and fixed the issue. I bought the system from them and what a great experience from the customer service to the salesman and the technician. All very professional, courteous and friendly. I rate them Five plus stars. Thank you! Lauren Pfisterer

Pete Belina

Our technician, Jason Collins, had our air conditioning up and running in minutes and did an amazing job of explaining how to avoid the same problem in the future. Highly recommended.

Paul Renaud

Our Technician Nick was on time, We found him to be very honest and he diagnosed the problem right away. The price was very reasonable also. It was our first time using Cool Today and we would highly recommend them.

Cathy Bogdas

I have relied on Cool Today for my air conditioning, problems and maintenance for several years. I have always been very happy with their service in scheduled maintenance or fixing any problem that has arrived. I also have to give kudos to Joe and Brian on the Work they did for to solve my AC problems with their professional knowledge, kindness, and courtesy.

Val Clows

Once again we had a break down of the AC at one of our retail stores and you were able to come right away and fix it the same day! It was an all day job and we appreciate the fast service. The men were polite and professional even though they were on the roof all day in 90+ temperatures.

susan groves

Cool today is always available when I need them. Your technician Isahia has been our tech a couple of times at our house. He's an amazing young man, knows his job well and always professional and polite! Please make sure this review is read by your Human Resources department and he is recognized for his excellent service.

Claire Penta

I’m very pleased with Cool Today! I called this morning because my air conditioning unit was not working. They told me they could come out to my home between eight and 12 and they came at 11 o’clock. Joe Zagorski was the man they sent. He was excellent! Very knowledgeable, smart and efficient. He told me everything he was doing and why and made me understand what needed to be done with my unit. I would highly recommend Cool Today!

Joan Holley

We are up north and a neighbor informed us our house was hot. We called cool today who were there early the next morning. Technician was in touch with us whole time. Great job. This is a responsible and honest company

Trevor Reid

I had a pretty disappointing experience with Cool Today. Michelle in the office was so pleasant and helpful in getting me scheduled, but unfortunately the technician was not as great. Quadrea Bain came out and replaced the capacitor on my unit, then told me my compressor was failing and that I shouldn't run the system. He immediately started calling the parts department, pushing financing, and contacting the office to sort out payment before I even had a chance to think. When I told him I wanted to get a second opinion and would not be purchasing the compressor, he left visibly upset and clearly frustrated. I later had another company inspect the unit, and their technician confirmed the compressor was working fine and that the system simply needed a good cleaning. They also discovered the unit is still under manufacturer warranty, which Cool Today never checked or mentioned. I felt rushed and pressured into an unnecessary and costly repair. I expected much more honesty and professionalism from a company with this kind of reputation.

Joshua Boisvert

10/10 no one is happy when the AC goes out with a heat index of 107. But Cool Today and my tech Jason Collins helped make a bad situation bearable. They were here quickly and Jason was amazingly though. He listened and took the extra effort to find the right solution in a timely and budget friendly manner. It’s a pleasant surprise when something that looks like it will ruin your day turns out to be a bright spot. Thank you to Jason Collins and the Cool Today team for being trustworthy and competent - something that is sadly lacking these days.

Melissa Summerlee

Our a/c unit had stopped cooling our upstairs bedrooms during the hottest part of the summer. Cool today was able to provide a same day appointment and Omar was our technician. Omar from was able to quickly diagnose the issue with our a/c unit. He manages to arrange the system to cool the upstairs before coming back the next day to replace the necessary part. He was friendly and knowledgeable and had our AC unit back and working within a day. Top notch service.

Lawrence Jarvis

Really a quality company of honest professionals. Thought I needed a new ac component until their estimator explained a better and lower cost option. I received 3 quotes, and only this group explained this and saved me money. Definitely recommend.

David Roberts

Jason did an excellent job in solving our issue, providing a cost effective solution and offering solid explanations for future approaches and generally educating us on the A/C issue. We strongly recommend Jason for HVAC needs!

Amelia Robuck

He was punctual and gave a phone call before showing up. Kept the house clean when he had to work inside. Finally, he showed all the problems with the air conditioning and what we needed to be concerned about.

Bonnie Rivenburgh

We needed immediate help with our a/c. Made a morning call and the problem was fixed by mid-afternoon. That''s what we call good service. The tech, Dean, was friendly and knew what he was doing. Thank you Cool Today!

daniel martinez

My HVAC system suddenly shut down earlier in the day and living in Florida without AC for even an hour or two can really jeopardize comfort levels at home dramatically. Cool Today sent a technician right away to diagnose the problem. The technician Jonathon did an awesome job locating and resolving the issue bringing back comfort to my home. Thank you for your service Cool Today.

Joseph Sarrosick

Our central air was not working. The technician was on time, knowledgeable, courteous, thorough, and answered all our question. We recommend him highly. Also, the person on the phone, that scheduled the service was very nice even at 7:00am on a Sunday.

Adam Clark

First off, our tech Angel was FANTASTIC on both visits. This rating does not reflect his work, but the dispatch and customer service teams really failed during our last interaction with this company. Our AC failed on Monday and Angel was out on Tuesday to assess the issue and told us they needed to order a part and it would be 3 days - no big deal. I got a call from dispatch on Thursday to let me know the part was in and Angel would be out on Friday between 12-4 - we were going to be his second call of the day. Friday comes and it’s 3:30p with no word of an update so I call customer service to get an ETA and I’m told the tech is finishing up his current call and I’ll get a call from him in 10-15 minutes with and ETA. 5:45p I call again and explain that I’m looking for an update and customer service just told me they would have someone call me back. A dispatcher calls 20ish minutes later and says to the new time frame is 8-11pm. I express my frustration that we were told 12-4 and heard nothing from anyone and that this lack of communication was unacceptable. Dispatcher claims that they were going push us ahead, but Angel didn’t arrive until 8pm. Again, Angel was AWESOME. The lack of proactive communication was a major black eye that Cool Today could have avoided.

Phil Taylor

Pros: available nearly 24/7, everyone I worked with was friendly. Cons: Not sure how qualified their techs are, at least the ones we had. First visit, the tech leaves after 3 hours, saying he needs to order a part or replace a wire and he'll be back the next day. Next day, a different tech comes out and says I need to replace several parts, and 'that's 100% the issue', not the thermostat or the wire. $600+ and a couple hours later, the tech leaves. An hour after the tech leaves, the thermostat goes blank and the AC turns off. Next day, the same tech comes out and says 'it's your humidistat, I see this a lot, I'm going to unplug it.' So now I have no working humidistat or recommendation to get it working, and I replaced $600 worth of parts I'm not sure I needed to replace.

Rose Mac

Cool Today has exceeded our expectations in every way. When other AC repair companies might have charged us for unnecessary repairs, Technician Steven Briggs honestly assessed the problem with our unit and rectified an earlier error. He also went out of his way to call us even though we were traveling overseas.

Norma Garcia-Santana

I am very satisfy with the company Cool Today and with the technician Adam Collins. We got an issue with our AC in these days of extreme heat, my husband called them and they sent a technician to the next day wich that was awesome for us. Adam responded all our questions with amability and patience. He resolved the problem and he explained what could be next. Our AC got back to normal. The ladie who called us to make an appointment for our next service was very kind. I higly recomend Cool Today. (Would be Perfect with some lower prices though!!)

K M DeRose

5 Stars – Exceptional Service with Heart and Integrity We had an incredibly positive experience with Cool Today Park Cooling, Plumbing, and Electrical from start to finish. When our air conditioner suddenly stopped working on a Saturday, they had someone at our home within two hours of calling — and we weren’t even charged for an emergency visit, which was a pleasant surprise. One thing I really appreciated was their thoughtful safety features — we received real-time text updates with the technician’s estimated arrival time, his name, and a photo. It made the experience feel safe, transparent, and caring right from the start. Our technician, Anthony Baldwin, was absolutely outstanding. He was kind, professional, knowledgeable, and incredibly empathetic to our situation. When the manufacturer delayed the part we needed to fix our AC, Anthony took it upon himself to drive to a supplier and get the part personally — something he clearly did out of the kindness of his heart. He returned and installed it the same day, just to make sure we could be comfortable again. That level of dedication and compassion speaks volumes about his character. He also shared information about their loyalty program, which gives you 20% off services and biannual maintenance visits — all at a very reasonable price. With service like this and a program that adds real value, I won’t even consider another company in the future. Thanks again to Anthony and the entire Cool Today Park team. You’ve truly earned a loyal customer for life.

Jake Clint Cox

The AC unit all of a sudden stopped working. The NEST thermostat in the photo ls what I was told had to be replaced for $379 with an unknown thermostat. But then they said the wiring had to be replaced at the condenser unit. So a 6 foot piece Of fully accessible thermostat wire was $279 For something that cost about five dollars at most. Then they said there was a bad capacitor, that was another $279, first of all there was nothing wrong with the Capacitor because the Condenser fan was running fine before they got there. Anyway, I didn’t want argue with them. So I paid it. The repair men have now become Salesman that get commission on everything they replace. Big scam!

Ed A

My HVAC stopped cooling last night. Today, Gavin quickly found a flare fitting that was leaking. He remade it to fix this leak. He explained the repair process and showed me a video of the leak. Excellent professional service. I recommend hiring Cool Today and sign up for a maintenance contract such has I did. All the repair folks are like Gavin. Thanks again.

Bessy Moore

Technician Torell R. Came to my house to inspect my Air Conditioning. He was very prompt, approachable, knowledgeable, and had very nice manners. The service he gave was excellent. I was very happy.

Rudy Puckett

Alan Galindo did an outstanding job performing repairs on our HVAC system over a 2-day period. He worked late into the evening troubleshooting the problem and ordering replacement parts. He made a temporary repair that kept us cool until the OEM parts arrived and then he finished the job. He was extremely polite and professional during the entire process. Thank you Alan and CoolToday!

Alexis Wilson

My air conditioning was working in my home but making a loud noise so I called to see if someone could check it out. The tech looked at the manufacturer date and said we needed a new one without ever assessing it. He said to repair it would be $8,500 and that it would be cheaper to just get a new one. The next day a sales man came and gave us a quote of $16,000 for a new one, this was bare minimum without any extras which they recommended we do extras (duct work, new lines, etc). We ended up calling another company and they gave us a quote of $1k to repair and $11k with extras to replace. The people were at least friendly but I would not recommend this company

Tony Hamedany

After 30 minutes diagnostics on my Cooling System, the Technician is telling me that my Condenser Contactor need to be replaced. He tells me the cost is $375. Holy moly!! I was shocked to find out that a $20 Contactor (checked on Amazon ) is going to cost me $375!! Wow!! No Thanks!! Also, this service call which was a so called special from Home Depot was supposed to cost me $29.99 not $59.99! I paid it!! But I think it is false advertising! Overall, not a pleasant experience!

Malgorzata Sadowska

I had a fantastic experience with AC Cool Today. Their service was prompt, professional, and incredibly thorough. A special shoutout to technician Noah Manse, who was not only knowledgeable but also courteous. He was very helpful and share with me some maintenance tips, and made sure everything was running smoothly before he left. It’s nice to work with a technician who genuinely cares about customer satisfaction. Highly recommend both the company and Technician 👏👏👏

Captain James McBride

Big thanks to the Cool Today team! They worked hard all afternoon without complaint to solve the problem with our AC unit. We had a big fault with our HVAC and they resolved it for us in a timely manner. Thank you especially to ALEJANDRA the AC Tech and BRIAN the AC Specialist for their great work on Good Friday! Happy Easter guys!

Rhona

The Cool Today tech was/is gracious, respectful and knows the technology. I used a coupon so the service cost for the A/C was a real bargain. Appreciated the honesty and customer care. I hope You value your employees too!

Lynn Graham

Joseph did an excellent job checking our air conditioner as we had received notice we needed a new AC unit from another company. He was very detailed and thorough in his report with all the information we needed to make an informed decision that our unit was running well.

Francis Young

The A/C technician Joseph Robinson was at my house within 1 hour of calling for assistance fixing my A/C unit. Joseph was very efficient and checked my whole system and fixed the wires to my sending unit. Since this system is very old he conducted an analysis and determined that the system will need to he replaced in the near future. I would highly recommend CoolToday for service in the future . This is my second dealings with CoolToday about two years ago Chris Mattingly responded and also took care of my issues leaving me very satisfied. Thanks to Both Joseph and Chris

Maria Santiago

Called them and they were able to accommodate me late that day. Chris came. He was informative and thorough. He was able to determine the problem with the AC unit. He repaired it the same day. We were pleased with his service as he was very professional. We have used Cool Today in the past a few yrs back. They never disappoint.

Vicki Gee

Kenyla Clayton. of manatee county.Is one of the best hvac & decent customer service technician I've ever met. Her mannerism, focusing on explaining & showmanship in regards to AC value and still holding a fair budget... what a refreshing blessing to have a genuine technician within this new age world.Great workmanship..A+++A++++ 🥰

Carol Brooks

Nick and John from Cool Today came to fix our air conditioner the week of March 17th, 2025 They found our ac was frozen over. They were here for almost 5 hours. They did a great job. Replaced valves, etc. The air is working perfectly. Keeps the house right where we set it. I recommend them highly. Thanks, Cool Today

Angela Sanchez

Chris was an excellent and professional very nice gentleman. Very explanatory of what he was doing to our Ac. I’m very happy because he speak Spanish where we could Understand him. Thank you, Chris. You did a good job.

N Miller

Had plumber out to evaluate shower faucet that was not working. He said we needed a complete new faucet and quoted 1800.00$ to replace the faucet and the shower is plastic easy access in wall behind it from closet. We went to lowes and purchased a new knob and cartridge took 30mins to change out and it was less than 50$! Why he said it was a 1800$ job i have no idea but it was the most absurd price for a simple fix that wasn't even the issue! Beware. He also didn't even have the part on his truck to even repair if we did want it repaired and said they couldn't come back have until Monday to get it fixed!

Tom Huggins

Cool today showed up quickly, and on time. Our rep was professional and knowledgeable. However, our unit was under factory warranty, and we were quoted $750 labor to change a fan motor. This should be a 1 hour job. $750 per hour seems excessive to me. I wasn’t going to leave a review, but they sent me multiple review requests, so this is my honest review. I am getting additional estimates.

cynthia parady

Beware of CoolIt Today ‼️We called cool it today as our heat seamed to be not working and had a person come out named Donald and he quoted us $2800 to rewire our air-conditioning system to our thermostat. Said we needed to rewire out thermostat in our house is not a brand new house so I questioned how could this have happened? How do the wires change? He didn’t really have an answer for that said sometimes that happens. He made it so that the heat would at least come on which went out about two hours later. I called back and they wanted to charge me again to come out for emergency service which we had already paid them. I did not do that. I called someone else they came out in the morning. It cost $99 to fix it. there was nothing wrong with the wires as a total scam on coolit today ‼️‼️‼️consider this absolutely theft. Feel bad that someone else may have not gotten a second opinion. And would’ve paid that for nothing .. this is such an upsetting situation to have happened. Please be aware of cool it today that they work on commission basis so if you have a problem they’re gonna give you the most expensive option to fix it. Something that really cost the call from another company they tried to sell me new wiring. Which it did not need at all.

Joan Lennon

I moved into a new home and hadn't had an inspection. My a/c, wasnt working . A tech named Billy came quickly and repaired it. He was kind and very efficient and the pricing was reasonable. Bi do recommend Cool Today.

Deena Russell

Cool Today was the best choice I could have made to get my heater working properly! Isaiah came out and went above and beyond to figure out the problem! I was impressed enough to sign up for the preventative maintenance plan. So happy I called them and not another company!

Karen Whiteside

Definitely recommend this company. They were able to come the same day I called and were very affordable. Technician Ken Planz arrived on time, identified the problem and proceeded to fix it on the spot. He was courteous , professional and tidy.

Donna Migdol

Everyone from Top Manager, Field Manager, Service Manager, Service men and Customer Service were professional, attentive to AC problems that arose, courteous, and skilled in problem solving. They communicated with me at all times as to what needed to be done, and were quick to respond. The company worked as a team to help remedy the situation expeditiously and with care for its customers.

Catherine Heart

The blower fan in my A/C died and I have needed a u/v light for some time. I usually use smaller local companies but everyone is so overwhelmed after these hurricanes. I decided to give Cool Today a try. I called and spoke with a pleasant person in the office. Chris M came out the same evening. He went above and beyond to answer my questions and get the repair done as soon as the part came in. I got text messages and calls notifying when the part was in and he was on the way. I am very pleased with the service and the pricing was fair. I will continue using this company. Thank you for your help.

Kathy Parrish

I was totally impressed with Cool Today and the Technician. I was so fed up with the previous company that I decided to fire them and call your company. I talked to Shanda yesterday and set up a maintence plan and she set up the call for today, Sunday! I am very happy!! I cannot praise the Technician (Randy I think) enough, he got my problem fixed in no time and was very professional.

Larry S

Our air conditioner stopped working and we thought it was a simple electrical problem; we called CoolToday and they agreed to come out right away. It turned out that our drain hose had stopped up and we had over 60 gallons of water trapped under the system. Brice, the technician, was very efficient and knowledgeable, he worked for hours to remove the water and fix the unit. Price was reasonable and unit works great. We feel very lucky to have CoolToday as a local vendor.

Eddie B

The worker did an excellent job getting my ac going he also warned me at the construction work on the installation needs to be fixed and I should call a contractor to have it done. The air conditioner was put in by my contractor and I don’t like him. O Can you give me any assistance of this?

William Strollo

Excellent, professional service to us for the past twenty years Cool Today installed and serviced two new units in our prior home, and they came to the rescue in our new home when the old unit failed within one week of our move. Any concerns on our part are quickly resolved, and we have always recommended Cool Today to our friends and neighbors. Thank you Cool Today.

Diane Frost

This was the second air conditioning company I had to check out my unit. The first company was here for less than 5 minutes and concluded that I needed a new unit ... He did not even look at the unit, when he heard the noise, the reason I called for service he automatically said your unit is crying for help. Time to replace it. I decided to get another opinion and friends had recommended Cool Today. Turns out the noise was coming from my POOL pump NOT the air conditioner. I am so grateful to have found an honest technician from reputable company that assured me my unit was working fine. Thanks so much !!!

Cynthia Barnette

Adam called and told us his arrival time and arrived promptly. He immediately addressed our AC problems as well as checking the entire unit for any potential problems. My husband and I were very pleased with his expertise and professional manner. Would recommend

Brian B

Hired to look at a possible electrical issue for my AC unit. After that was taken care of, claimed I had low coolant. Knowing my air was ice cold before the electrical issue, I got a second opinion. Coolant was perfect. No issue. Not a good look asking for 400+ dollars to repair. Based on recent low reviews, seems to be happening more and more.

Rosanne Hughes

When I called they were able to send a tech to us within 2 days after hurricane Milton. Technician was very professional, pleasant and able to fix the issue so we were able to get the AC working. He explained every thing and took the time to go over everything he did. I would recommend them!

Stephanie Deshaies

I manage several vacation rental properties that were severely impacted by hurricane Helene. Two out of five properties in the same complex had no air conditioning. One of them had a service contract with Cool Today, I called them earlier in the morning and they sent a technician out the same day. The other property that was having an AC issue had a different company, i contacted them and they sent a technician out as well. lThey told me that the whole system needed to be replaced to the tune of about $8000. When Omar came from Cool Today to service the rental property they had the cool Today maintenance contract, i asked him if he would please give me a second opinion. He literally fixed the AC unit for a little over $1000. I’m so grateful to Cool Today and Omar.

Rachelle “Ryka” Basset

I'm beyond impressed with the kindness, speed, and professionalism of Adam C.! He came out the day after Helene to get our AC running again, and instead of being mysterious and charging us for a hefty repair, he willingly, openly taught my partner how to correct the problem and prevent it from happening again. And, dear reader, Amazing Adam didn't stop there. Our neighbor saw the Cool Today truck in our drive, and popped over to ask him about her unit that had suddenly stopped working. Adam took the time to walk over, give her a quick diagnosis, jumpstart her unit. The man just exuded kindness and care the entire time, and left our neighborhood better than he found it. Give this man a cape- He's our hero!

Yilennis M T

Joe Zagorski was the technician who assisted us tonight. He was very professional, kind, polite and super talented. We recommend him 100% for sure. His knowledge was accurate in detecting what was wrong with our AC and he fixed it quickly. We also really appreciate his help because even the bad rainy weather did not prevent him from completing his job so we could enjoy an efficient AC again.Thank you so much. We appreciate your job.

Sam Harshaw

Beyond thankful for Adam’s work, help and patience today!!! There was a slight battle yesterday between a weed whip and the power to the ac unit… let’s just say the weed whip won! I tried to consult Dr. Google to perform the surgery and after hours of tried and failed attempts, I unfortunately had no luck. Adam waited close to an hour for me to get home from school as he watched my dogs panting in anticipation for any slight breeze. Adam found the issue within about 30 minutes or less and charged for a simple service call as there was really nothing that needed repair. Thankful for the air and lesson learned! Weed whips win every time unless you’re battling Cool Today! 😎

David Graham

Excellent experience today. Our tech Samuel was very friendly, polite, professional, and resolved our AC issue right away. Our system is almost 10 years old so the capacitor needed replacing. He explained everything, offered some options, and fixed the issue right away. We will definitely use them for the ac replacement when we are ready to get that done. Thanks! David G

Tom Sikorski

Ruslan did an excellent job, he was on time, very pleasant to work with, knew his craft and kept us in the loop during the service call. I highly recommend Cool Today and looking forward to using them in the future! Thanks!!

Mary Mies

I had a very positive experience with my A/C service technician this week. Ronnie is extremely knowledgeable, thorough, and professional. He came out for a repair on Monday and found that we needed a new part. He was able to get the unit working while we waited for the part. He came back a few days later, repaired the unit and then found some other issues that needed attention and he quickly and confidently took care of it. Thanks Ronnie

Lisa Stephenson

Mike was professional, and very courteous. He repaired my aging a/c unit, and I am so pleased! Patrick at Home Depot, convinced me to try your company, and I will enthusiastic ally recommend you to friend's!

Jennifer Precht

I was impressed with how professional the ac people were. Came out same day took care of my issues no problems. Reason I did 2 stars was the plumber that came the following day refused to work on my bathroom and I mentioned the sink and tub wouldn’t drain. He said and I quote I can’t work in these conditions and tub and sink would be a little cleaner if they were able to drain. He just didn’t want to work. Was very disappointed. Found someone else for half the price same day that got it done in an hr. Was very pleased with them.

Mercedes Colon

After calling several companies and one of them not even showing up to the scheduled appointment, I decided to call Cool Today and I was immediately content with the customer service. I’m sorry I don’t remember her name but the receptionist was so helpful and got us the help we needed right away. She assured us she would send a tech as soon as possible as we were without air and she sure did. 10 min later we had a confirmation our tech was on the way. Sam showed up and was nothing but efficient. He got straight to the point which it’s what we needed. He was extremely sweet and funny which also helped the situation. Fast forwarding to installation day (1 day later by the way) we were very happy with the overall performance the two techs they sent out. They got the job done and were also down to earth. The whole entire experience was just what we needed in the middle of all the craziness. I highly recommend Cool Today!

Guillermo Losada

I recently had the pleasure of engaging with Cool Today for an issue with my AC unit, and I couldn't be more impressed with their service. Their professionalism was evident from the moment Donal Davis, the technician, arrived. What struck me the most was their honesty in diagnosing the problem. Rather than attempting to upsell unnecessary services or parts, Donal provided a thorough analysis and only charged for the visit when they did not identify an actual issue. This integrity level is commendable in an industry where trust can often be elusive. Cool Today's transparent approach, embodied by Donal, instilled confidence in their expertise and commitment to customer satisfaction. Not only did they resolve my AC problem efficiently, but they also left me feeling reassured that my best interests were their top priority. I wholeheartedly recommend Cool Today, specifically Donal Davis, to anyone in need of HVAC services. Their honesty, reliability, and professionalism, as demonstrated by Donal, set them apart, making them my go-to company for any future needs. Thank you, Cool Today, and thank you, Donal Davis, for exceeding my expectations and restoring comfort to my home!

Sandy Vine

Great company very professional!! Easy to make appointment online Had a question after hours and got a call back almost immediately. Tech was very polite and called ahead before arriving on time. I wasn’t home so he stayed in touch with me to let me know what he discovered. Took pictures and I was able to pay over the phone, very efficient. The problem turned out to be simple, a connection only needed to be tightened. Another company had not competently installed my new system and Freon leaked out slowly over the 3 years since it was Installed culminating in today’s visit. My only complaint is the price of Freon ….it’s obviously made in the heavens by the gods who use bits of gold and lovingly bottle it in semi precious jeweled jars then only send it down to earth once in a blue moon in small batches...because it cost me $600 for 4 lbs.

Peggy Gangemi

Today I had a service technician. From Cool Today out to look at a problem with my ac that a previous company that installed was making. The previous company said it was normal (after 3 visits). The service tech was professional and stayed with the problem until he was able to replicate and repair. He made sure everything was working properly before he left. So happy I signed up for a year service agreement (AC, Plumbing & Electrical)! So thankful for the great service!

Dianne Calhoun

I am extremely happy that I chose Cool Today. They responded to my request for a service call within minutes and a Service Technician was at my home very shortly thereafter. He was very professional and did a thorough job of evaluating everything and finding the problem. He then showed me what was wrong, explaining everything in precise detail. I was very impressed with the fact that he spent the time to do this and didn't begin to start a sales pitch. This showed me that this company has integrity as do their employees. I can assure you that this company is who I will call when I am in need of future service and / or a new unit.

Pamela S Johnson

Came home to a hot house! My app didn’t notify me that I had a problem. So I gave Cool Today a call. My best friend uses them and I thought I’d give them a try, since I was definitely in need of service. They responded the next day and came to find they needed to order a motor. It was replaced and now I’m cool again. Everyone I dealt with, from the repair person on the job to the people that I called were so friendly and helpful. They made me feel like they wanted to help as soon as they could. I will definitely be using them for my check ups on a regular basis now!

Ted Weis

Again, Cool Today tried to take advantage of my elderly father in law.The tech said the saftey float switch is bad, along with the U.V. light.Yes the float switch is bad,, but the U.V. light is glowing bright. Asked if the older trustworthy tech was available, they said.. they didnt know, or have the ability to see if he was. I have the pictures of the bad float switch, and WORKING U.V. light. Will try and post next.