Topic
AC & HVAC Maintenance
92.7% positiveAcross 999 reviews of Cool Today - Cooling, Plumbing, Electrical in Sarasota, FL, ac & hvac maintenance appears in 259 reviews (92.7% positive), from 2020-04-29 through 2026-03-10.
Key findings
AC & HVAC Maintenance mentioned in 259 of 999 reviews (25.9%)
93.8% of AC & HVAC Maintenance reviews are 4 or 5 stars
Average rating in AC & HVAC Maintenance reviews: 4.8★
Aspects most discussed in these reviews
Professionalism & Conduct
82%212 mentionsTechnical Knowledge & Expertise
79%204 mentionsCommunication & Updates
56%146 mentionsCourtesy & Friendliness
49%128 mentionsPunctuality & On-Time Service
34%88 mentionsPricing & Value
19%48 mentions
Reviews mentioning ac & hvac maintenance
BJ Stein
Fantastic professional technicians.. had a visit by Stu and Amy for HVAC and Greg for electrical today. Could not be happier with the service provided. Tried many but cool today is the best and most responsive.
Response from owner
March 5, 2026
Elizabeth Beachy
Today I had my 6 month AC maintenance done Jimmy Villota was my technician. He was very knowledgeable and did a very thorough job.
Response from owner
March 5, 2026
Amy Barr
Very satisfied with today's maintenance service by Josh. He was knowledgeable and informative regarding by older system.
Response from owner
March 4, 2026
Gail Youngblood
Our A/C Tech Christian is very helpful, knowledgeable, personable and professional. I highly recommend Cool Today for all your A/C issues and general maintenance.
Response from owner
March 2, 2026
William McDonald
Dean Shrewsberry , showed up as planned and did a credible job of servicing my AC. He was quick and pleasant doing his maintenance of my AC unit. I have been using COOL TODAY for 6 yrs and will continue to use them.
Response from owner
February 5, 2025
Ann Slifko
Excellent! The service on the phone and in my home have been very friendly and knowledgeable. The explanation of the condition, price estimate, the process of cleaning my AC vents and AC unit maintenance costs and plan offers were explained thoroughly and easy to understand. I’ve able to get appointments within a week or two. Best part… their prices are very reasonable, their service is exceptional AND they even answer the phone! Once again ⭐️ ⭐️ ⭐️ ⭐️⭐️! I just had my regular AC maintenance completed. My tech and Cool Today once again provided excellent and professional service. My tech caught some problems with the unit that really needed To be fixed. It’s such a comfort that they usually have the parts right with them or will Complete the service in one day without making another appointment.
Response from owner
December 12, 2023
Shirleen Emerson
Would highly recommend Cool Today! My technician Noah Cason arrived on time and did a very thorough job. He explained and answered all my questions, was very polite and professional! Great job Noah! Thank you. Shirleen Emerson
Response from owner
February 24, 2026
Linda Netzel
Cool Today came out to perform regular maintenance on our HVAC system. Couldn't have asked for better service! The technician, Gavin, explained the services that he provided and had the equipment available to replace our capacitor without having to schedule another appointment. A productive appointment! Thank you Cool Today for a great experience!
Response from owner
February 24, 2026
Michele Charette
The technicians are proficient, respectful and obviously know and understand the equipment they are maintaining. I've been with Cool Today since I relocated to Florida five years ago and have no issues or complaints.
Response from owner
August 16, 2025
Scott McAllister
I've been a Cool Today customer for a number of years and multiple homes and after this last visit, I think I'm done. Nothing personal to the "technician" who came to my house, but it was so clear his primary intention was to try and sell me as much as possible...like a $3,000 replacement for my fully functioning dual-lamp U/V system on a 4 year old A/C, and that was just the start. I even got the "my manager says he'll do xyz for free if you agree right now" high pressure pitch. I never did get the pictures of my system, electrical values, etc from a typical maintenence visit but you can bet I had those work estimates in my inbox before he left the driveway. I debated for days if I should even write this, I'm a nobody to them and I've had some very good experiences with people from CT in the past (shout out Darby) but this visit left me feeling wary. I still have a 2nd free maintenance appointment to use this year and I don't see myself cashing it in. I'll be moving to a company that isn't charging me to slap its name on a stadium or owned by private equity.
Response from owner
February 24, 2026
Julie Lammert Donaldson
Juan was a great technician today when doing my semi- annual HVAC maintenance. He explained what he was doing and even did some warranty work while he was there. I was very happy with his visit today.
Response from owner
February 21, 2026
Doug Mccallister
My technician Franz was very thorough and clean, also really friendly I wish I could request him for future maintenance
Response from owner
July 7, 2025
Gabriel Pataky
We have been using Cool Today for several years now and they has always been very responsive to issues that we have and have handled them very professionally. The latest work was HVAC system maintenance performed by JUAN. He is both very professionally competent and personable as well.
Response from owner
February 16, 2026
Beatrice Fletcher-Miller
The technician, Christopher Trujillo did an excellent job. He provided us with a courtesy call to let us know his ETA. He was on time, very polite, courteous, efficient and knowledgeable. He explained everything he was going to do and what he did and gave good recommendations for the future. A plus service. Thank you for your service.
Response from owner
February 16, 2026
Michael Hershberger
Justin serviced my AC today. On time and very friendly. He communicated his process well. Exceeded my expectations.
Response from owner
February 16, 2026
James Seeds
Cleaned and checked our system. Made recommendations. Made a special trip to deliver filters.
Response from owner
February 13, 2026
Bill Flynn
Mark has my Heyward Pool Heat Pump running like new. Yes they'll work on your pool heat pump!!
Response from owner
February 10, 2026
Richard M Johnston
Ali(sp) was very friendly, professional, & proficient. I’m glad we have Cool Today keeping our equipment well maintained. I know it will be beneficial in the long term!
Response from owner
February 9, 2026
Karen Wilcox
Recently had Cool Today out to perform an A/C system maintenance.
Response from owner
February 3, 2026
morpho mark
Installed by CT over a year ago, several PM visits since then. They've always been professional, on-time and efficient. No buyers regret here.
Response from owner
February 2, 2026
John
Very satisfied with maintenance work provided today. Rafael Ramirez was knowledgeable, courteous and very informative. Informed me of all the steps he performed in any needed services I might require. Very glad I chose cool it today.
Response from owner
January 29, 2026
Paul Mac
I had a great experience with CoolToday technicians. John Bowen and the second technician were very polite, knowledgeable and professional. They took time to explain potential issues with the system and provided valuable information on importance of using proper air filters and keeping the system clean. I would be happy to recommend them to all my friends. Big thank you!
Response from owner
January 22, 2024
John Erving
Quick response from the customer service team. The service technician was very knowledgable and informative. It was basically just a a/c tuneup that seemed really overpriced, but, ultimately, the service provided was very professional. I highly recommend this company!
Response from owner
August 5, 2025
Steve Wieczorek
The service technician, Juan, was very professional, and informative. Highly recommend Cool Today for your HVAC needs.
Response from owner
January 22, 2026
Sam Sam
I had free service performed after being a new A/C unit in April. I had a 12 to 4 appointment window but the tech arrived at 4:20. he was polite and did the expected maintenance service. However he did not however have the proper equipment to check the refrigerant which was disappointing. That was not his fault, he was not given the proper tools to do his job. Since this unit is new it could be presumed the refrigerant was ok, but why be sent out to do a check, and not check it.
Response from owner
April 19, 2025
Robert Corcoran
Thank you to Billy Kerimi for your expert technical assistance in correctly diagnosing and fixing our heating problem. Your thorough and professional assessment and corrective actions thankfully got us through the cold snap. The customer service rep at the Cool Today call center had us a same day appointment in a matter of moments. We were notified prior to arrival and it was well within the expected time. Billy Kerimi is a consummate professional who not only fixed the problem but explained what was accomplished. The management worked with us in arriving at a more than fair price . I purchased a preventative maintenance program because I was so impressed by everything Cool Today provided and highly recommend them.
Response from owner
January 19, 2026
jibstay k
They were very competitive and professional. They did follow-ups before the sale but not high pressure, it was more informative. They worked with me on scheduling and kept me well informed of appointment times. Technicians were friendly, professional, efficient, kept me informed of their progress, and really knew what they were doing. I was very comfortable having them work in my house. I would definitely recommend this company to anyone needing HVAC work.
Response from owner
July 16, 2025
Igor Yampolsky
Tech Mark was very knowledgeable, answered all my questions, and tuned up my system for optimal performance. Great skills and communication. Thank you!
Response from owner
January 15, 2026
tanya steinkirchner
Got an HVAC maintenance visit through Home Depot. Price was great. Got an appointment right away! Technician gave me great add-on options for our unit. And explained all the other services through Cool Today which we will revisit in June 😊
Response from owner
January 13, 2026
Lisa Maxson
Reggie was on time, professional and friendly while doing our maintenance appointment. Great service with Cool Today!
Response from owner
January 13, 2026
Sonja Freis
The technician, John Bowen, was courteous and knowledgeable. He arrived on time and serviced my unit. I would definitely use this company again. Wish they could have serviced my pool heater too.
Response from owner
January 12, 2026
Tammy Riley
Mykola is a phenomenal tech. He checks everything, he is so polite and knowledgeable. We request him every six months for our service. I trust him completely!!
Response from owner
January 12, 2026
Michelle Jackman
Juan was extremely professional and thorough with our 6 month maintenance. Very happy with the service we recieved today.
Response from owner
January 9, 2026
Robert Jeska
Francisco serviced our Lennox a/c. He flushed our drain, changed filter and checked compressor. Very polite and efficient. Cool Today is lucky to have such a great employee.
Response from owner
May 2, 2025
Scott Ziegler
Adam Collins was our technician and did a great job with the overall inspection, cleaning and walking us through the recommendations and important items we need to address. We will be requesting Adam directly going forward!
Response from owner
January 7, 2026
James S
Update 1/1/26: Increasing to 4 stars. Latest service call was excellent. Juan was very polite, knowledgeable and helpful with his advice. He completed the maintenance work professionally. Very satisfied. July 2025: In general I've been happy with Cool Today, but it's a large company so each time we often have a different technician. This time, the technician was, as usual, very polite and nice but I was a bit disappointed in that he reinstalled the lattice to the AC unit crooked and incomplete to where I had to add 4 additional screws to properly secure it. Plus, I did not receive a detailed evaluation of the AC status like I did in the past. Finally, my wife heard him on the call asking for further instructions on how to make the repair that he said I needed. Not exactly a confidence builder.
Response from owner
May 12, 2025
Jerry Newsham
Ac tune up Steve very polite and professional. He explained everything that he was checking. . No hard core sales pitch thank you cool today and Home Depot
Response from owner
January 7, 2026
Finster Baby
Great people, great company. Not a single issue with the HVAC since switching over to Cool Today.
Response from owner
January 7, 2026
Janet Cozza
We have used Cool Today since we bought in Venice in 2020. They were highly recommended by the owners that lived here before us. We We’re very pleased with the service that we received from the Cool Today representative this past week. He was very thorough and knowledgeable. The only thing that we could say is that we wish that the workers stayed longer to build a relationship with the same one. We pay $20 per month for the service.
Response from owner
January 5, 2026
K Weber
The agent called ahead, was on time, was thorough and serviced our units thoroughly
Response from owner
January 2, 2026
Robert Gould
Blake are service tech, was a very nice rep to be the face for Cool Today. He explained the needs of are À/C, clearly. He is the model you hope to have each visit for Cool Today.
Response from owner
December 30, 2025
Karen Phillips
Left all air filter area open didn't close them my 81 year mother had to get a ladder and do it. Seemed to be a rush
Response from owner
July 31, 2025
Lori Underwood
I am so happy that I changed HVAC companies to Cool Today! Friendly, courteous, on-time and professional. Thank you for great service. I hope to enjoy a long relationship with you.
Response from owner
December 18, 2025
Mihai Petrescu
Very good service by technician Raphael from Cool Now Sarasota. Very acknowledged, gave us good advice for best maintenance of our Trane system.
Response from owner
December 18, 2025
Rhonda
The technician that came out to my property today was very efficient and very pleasant. I highly recommend him and the company to come out again to give me my six month service call.
Response from owner
December 18, 2025
Laurie Wood-Peters
I've been using Cool Today for my HVAC needs for a few years now. Their technicians are prompt, professional. And thoughtful. Like their semi-annual maintenance program. Keeps me on track with taking care of my equipment.
Response from owner
December 18, 2025
Judith Russell
Cool Today technician came to my house for our 6 month “check up”. The technician was very professional, respectful and informative about what he was doing and rating the efficiency of our air conditioner/ heating unit.
Response from owner
December 18, 2025
Marina Macomber
Dean, our technician, was great! He took his time and was very thorough!
Response from owner
December 11, 2025
Janet Sutherland
The technician, Ken, was very courteous and efficient. Besides the normal maintenance check, he also switched out a defective faucet. Thank you so much
Response from owner
November 8, 2023
Jeff Graham
Fast and friendly service. Sam arrived at the time expected and quickly started to perform my system checkup. He shared details on his findings with the recommended fixes that made sense and fit my budget. Overall very pleased with my first experience with Cool Today. Would recommend to others.
Response from owner
December 8, 2025
Tom Doherty
I have relied on Cool Today for my AC units and maintenance services since 2005. On my last service call (12/25), Cool Today provided the usual excellent service — on time, excellent maintenance service and a through report on the status of my AC units.
Response from owner
December 5, 2025
Brian Zawadzki
The technician Daniel was 1st rate, he went out of his way to get onto the roof of a second story condo! He called on his way to my home. Was very thorough, polite and communicative thru out the maintenance service. Would highly recommend Cool Today for any air conditioning service!
Response from owner
December 3, 2025
Bobbi Stafford
Great deal through Home Depot Black Friday. John, my service guy, took his time and was very thorough. I have a newer system which was basically made brand new again. Make sure you have a new filter ready to go, which I did! Hope they offer it again next year!
Response from owner
December 3, 2025
Brenda Lindell
The guys inspected my HVAC on the annual plan that Cool Today offers. They did a very thorough job and said everything looks excellent.
Response from owner
December 3, 2025
Debbie B
Juan did a great job servicing our a/c unit He explained things as he went which we appreciated very much and he was very kind.
Response from owner
December 2, 2025
Kelli Scarbeck
Service technician John was very good . He explained what services he completed and was very thorough. Very happy with contracted service for a/c!
Response from owner
June 4, 2025
George Ross
Technician was helpful and polite for our AC inspecton/checkup for $29.99
Response from owner
December 2, 2025
Lawrence Quinn
Update: Cool Today has done an excellent job fixing these issues. They have been diligent and earnest in their efforts. Because of their genuine concern and effectiveness correcting the issues, I am changing my review rating to 5 stars. Well done Cool Today! We've had a code 22 on and off since the install November 2024. Raphael Ramirez, a service technician, came today to do a maintenance check. He got a code 22 just like we have been getting since the install. Raphael said a code 22 must be corrected, since it's an error code there is something wrong. I told him I've called in several times to get it fixed but to avail. Also, the hurricane pad cracked shortly after install and the rear inside unit has had a cracked hinge since the install. Still waiting to get everything fixed after a year! How much longer must I wait??
Response from owner
November 23, 2025
Paul Staab
Routine service visit was great. Had to reschedule because of a conflict and they were able to reschedule same day in the morning. Tech was great, friendly and quick although my system is only six months old.
Response from owner
December 4, 2024
Yasser Abdelkhalek
We have used CoolToday for the first time to service our AC unit in Sarasota, we were pleased with the service and most importantly communicating with us through out the process. We like to thank Jimmy for his professionalism and being on time. We dropped D&D as our service provider after using their services for over a decade, mainly for their poor communication and not respecting their appointments times. It’s a new day, it’s CoolToday!
Response from owner
November 26, 2025
Sam M.
Very pleased with Cool Today who serviced my A/C unit. My technician was Ahmad, he was very pleasant, honest and explained everything to me. He did a great job. I would definitely recommend them!
Response from owner
November 24, 2025
Roger Meyer
The technician who did the job for the maintenance, cleaning and inspection did a good job. However, I was expecting to pay $59.00 for this service, but ending up paying $597.00 to clean the evaporator coils which I felt was excessive. I don't blame the technician who was just doing his job. So with replacing the capacitor which was going bad, the final cost was $828.00. That's the reason for the 4 stars.
Response from owner
November 25, 2025
darin dodge
Came earlier than my appointment worked out well for me just a tune up
Response from owner
November 24, 2025
Vince Puleo
Eliseo was.great. He throughly explained his service. I hope I continue to have him service my units
Response from owner
November 24, 2025
Douglas Gourley
Sam from Cool Today installed the final UV light that our A/C system was missing today, so that mold and mildew is eliminated completely. He was thorough, professional and courteous. We are extremely satisfied with our service from Cool Today and recommend them highly to anyone needing top notch A/C systems and/or service!
Response from owner
November 24, 2025
Marie Dominique
Your the technician did not act professionally, refused to give me an update of the job , and told me that I should not said anything 😭 because the tune up cost just $25:00 that's insulting because that not my first tune up with Home Depot, my Air conditioner is new , finance by Home Depot , why a simple job getting so complicated, i am not satisfied at all .
Response from owner
December 10, 2024
Bill Arnold
The guys were fine, but I was only notified that they were servicing ONE unit. THEY didn't even know they were servicing all the units, I had left and had to return. What a pain. Do better.
Response from owner
November 23, 2025
Mary Ozarowski
Had my air conditioning unit checked and serviced by Brendan. Brendan called ahead of time for his arrival which I truly appreciate. He was very thorough and explained what he was doing as he went along. Brendan was friendly and professional.
Response from owner
November 14, 2025
Mina Bednar
Adam was very knowledgeable. And did a great job on the tune up. He cleaned up and sent me the invoice. Perfect!
Response from owner
November 12, 2025
Sherie Becker
As a longtime customer of Cool today my overall experience has been very positive. My recent air conditioner service was also excellent, my technician Justin was prompt and took an interest in my maintenance needs. Overall, I would highly recommend Cool Today.
Response from owner
November 10, 2025
cedric pemberton
Just had my first scheduled preventative maintenance performed on our new A/C system. The work was done under the Lifetime Warranty we purchased with the system. The technician, Rafael Ramirez, arrived within the first hour of my 4 hour service window (I always appreciate that!), and was very professional and knowledgeable. Of course the six month old system checked out OK. I’ve been nothing but completely satisfied with Cool Today. Yeah I was not ecstatic to purchase a new A/C system six months ago, but if you have to pay $xxxxx thousand dollars, give your money to Cool Today. Worthwhile investment.
Response from owner
November 8, 2025
Nana Valenta
Kim and her technician trainee Armando were great. They were very thorough and spent a lot of time doing the maintenance on our air conditioning system. We only needed one small repair ($59) and the maintenance was covered by our annual contract that has proven to be well worth buying over the past 15 years.
Response from owner
November 4, 2025
Kj R
The techs show up on time, a text is sent with a picture of the tech so I know who is coming. They service my HVAC system, let me know if there are any issues and explain to me what was done. I am on a service plan so I don't have to remember to schedule service, they call me to schedule. Have had great experiences with this company.
Response from owner
May 16, 2025
Shirley M Chase
The technician arrived on time and was efficient and told us that there were a couple of issues but wasn't pushy about the things he mentioned. He was knowledgeable, very courteous and checked and serviced my a/c, took pictures and explained everything to me...
Response from owner
November 3, 2025
Alberta Alese
Brice Dodge, was polite, timely and professional in servicing my air conditioner. He flushed out the pipes leading to the shutoff valve and evaluated system readings to insure all were running at appropriate levels. I have been a client of both Cool Today Air and Cool Today Plumbing since June of 2022 and I highly recommend their work. I thank Brice Dodge for a job well done. Customer, Alberta Alese
Response from owner
June 26, 2025
Katherine Asbury
Great job of trying to up sell. I wish they were as competent at the service to my ac unit. Not really great, the technician spent most of his time trying to sell me Items I had purchased 6 months ago on the last ac check. Not a great vote of confidence in the technician .
Response from owner
June 9, 2025
Richard Rosales
We heard of their maintenance service while in Home Depot. The techs came on time and did the maintenance in depth, giving good feedback and proof of issues present. They gave reasonable suggestions for future prevention of similar problems. Ours was mold growth in the unit.
Response from owner
October 31, 2025
steve woulf
Very knowledgeable techs, very helpful, willing to teach and instruct how to keep my HVAC preforming well.
Response from owner
October 29, 2025
Cissy West
I’m new to the area and purchased a new home and was interested in getting an AC Check-up. I was in Home Depot and was offered a deal for new customers for a $29.00 maintenance check with Cool Today. That is how I found them and was very impressed and pleased with the service of Cool Today. Omar was the Technician that did the work and said that I had 2 options; repairing or replacing. No pressure whatsoever and very courteous. I went with replacement and was very pleased with Mitch who presented the product and explained everything. Their warranty and maintenance plans were very reasonable. This company presents as an honest and trustworthy company… I highly recommend them.
Response from owner
October 28, 2025
Debby Daff-Siggins
Cool Today is a great company. Their techs are polite and knowledgeable. They explain what they are doing and if they find something concerning, they take pictures and show you the issue as well as explain their suggestions.
Response from owner
October 28, 2025
Fred Palermo
Excellent service, great technician, Javian, he knew how to diagnose my AC! I will strongly recommend Cool Today for all my AC needs in the future 😎, as well as everyone I encounter that needs an AC Maintenance!~
Response from owner
October 28, 2025
Giovanni D'Addario
good contact system, excellent staff making arrangement for tech, tech communication was in advance, arrived on time and did a thorough check up
Response from owner
October 28, 2025
Kenton Gaya
Made appt for hvac check. Texted arrival time about an hour before. He was on time . Spent about 2 hours checking and cleaning the system. Answered all my question
Response from owner
October 28, 2025
Thomas Wolcott
Francisco and his trainee Jack did a thorough cleaning and inspecting of all aspects of our A/C system. We were shown an option Captura UVC Germicidal Air Purifier to provide better air quality, as well as the cost of only replacing our UV light source. They we’re courteous, and respectful of our home. I would highly recommend these men! This was done as part of our warranty on this new system.
Response from owner
October 27, 2025
Cindy Triacheff
We bought our new unit from Cool Today, found they had the best financing, the salesman Scott was a great guy,took his time and answered all of our questions. Receive emails with great information. Adam our tech came out for our first maintenance visit, he was very professional, polite and friendly
Response from owner
October 24, 2025
Margaret Kurnov
Cool Today has been our A/C system maintenance choice for almost 4 years. It's a reliable company focused on Customer Service. If something goes wrong they own that and make it right by their customer. We have just signed up for another year.
Response from owner
October 24, 2025
Greg Monty
Very thorough AC evaluation and report. I dentified a couple of maintenance opportunities, and sent an estimate for repair. With pics. Very happy with service
Response from owner
October 24, 2025
Dan Filar
Chris was prompt for appointment and then spent nearly six hours servicing our 7 direct a/c units. He was truly engaged and performed excellent service with a great attitude. A five star job!
Response from owner
October 23, 2025
Linda Pontarelli
Christopher arrived as scheduled for my AC maintenance appointment. He was very friendly and efficient. After his thorough job and inspection he took the time to outline potential problems and solutions. He answered my questions and addressed my concerns. As he promised, Cool Today followed up by sending me his report and photos. If you are not satisfied with your service I recommend you give Cool Today a call. I believe you will not be disappointed.
Response from owner
October 21, 2025
Kenneth hebert
Wilfrid was very nice. He changed the supplied filter and cleaned my grate. He checked the capacitor and said it is still good he washed my condenser coils. Was very disappointed that he didn’t check the most important part of the AC. He didn’t check my Freon level. He never took out the guages to check. I don’t know if it was because I got the Home Depot special pricing. The list of things to check on the supplied paperwork is checking the level of Freon.
Response from owner
October 28, 2025
Babbie Van Dyk
I have had a wonderful experience with Cool Today. They service my AC twice a year and do a thorough job. Joh S even cleaned some outside drains. the technician(s) are professional, polite knowledgeable and answered all my questions, I am very grateful for this service
Response from owner
October 20, 2025
Thomas McCarthy
This appointment was the standard 6 month service per our Service Agreement. While the technician said everything was good we received no summary of findings on the AC system, and was surprised that the technician did not bring in or out any filters,. I may be wrong, but I thought filter replacement was standard procedure for any AC service appointment. The technician was a very pleasant gentleman, and seemed knowledgeable, but I think a written summary of the work done and findings on the AC system should be standard procedure. Thank you.
Response from owner
October 22, 2025
Ed London Sr
We had our service check today by Ali Almusawi from Cool Today. Best technician we’ve ever had. We’ve lived in Florida for 40+ years, and have had multiple homes and air conditioners serviced and replaced through the years; however, we’ve never had such a polite, thorough and professional inspection/service performed as we had today. Cool Today needs to recognize this individual for his work ethic, and ensure he is well compensated so he doesn’t leave. We will totally request Ali for all our future services.
Response from owner
October 17, 2025
Debra Quinto
Dear Jeff, I had an appointment today, 12/10/24 with Joseph Robinson, This is the first time my husband and I had used your company. We were so impressed when Joseph, came into our home. He was very so polite, pleasant, and extremely professional. After the tune-Up he discussed everything with us about our AC unit. We would definitely use your company again. Thank you so much! This company needs 5 stars. Debra Q North Port FL
Response from owner
December 11, 2024
Glenda Reagan
If you value your time and money DO NOT use Cool Today. We had them scheduled (3) times for our commercial property just do a maintenance visit on our AC unit. All (3) times no one ever showed up, I never got any phone calls or communication and I had to be the one to reach out each time. I finally gave up! Awful service and communication!
Response from owner
October 22, 2025
Rob Haygood
Technician arrived and performed my service and didn’t try to upsell anything. Very happy with his work.
Response from owner
October 13, 2025
Pils Lager
I have used Cool Today for a while. I had them replace my old air conditioning unit as well as my routine upkeep. The staff are easy to work with and they do not try to upsell every visit. I feel their prices are a bargain for thei quality of work and ease of access.
Response from owner
October 10, 2025
SP
We were very happy with their maintenance service. Ali came and did a wonderful and thorough job.
Response from owner
October 9, 2025
Lucille DiLeo
Appointment easy to make. Technician on time. Technician friendly, thorough with HVAC assessment, neat, explained issues that needed to be addressed. I signed on again for annual service. This will be my 8th year with this company at this address. At previous address I had this company for 9 years.
Response from owner
March 4, 2025
C S
Francisco was super nice and helpful during my AC tune-up. He listened and shared all of his findings- even with pictures! He was honest when he wasnt sure about something and then asked his manager for more information. He let me know recommendations, but wasn't pushy or "salesy." I will definitely be using them again!
Response from owner
October 6, 2025
Diane Flynn
I have had wonderful service from all of Cool Today’s techs. I always keep my AC contract and Gavin does a meticulous job maintaining the system- as well as being so kind and helpful! I couldn’t be happier! I have also had very positive experiences with Plumbing Today and Energy Today- they are an all around great company!
Response from owner
October 3, 2025
Irene Napolitano
I love Cool Today for the maintenance they provide on my air conditioning unit. They call reliably every 6 months to set up the appointment. And Cool Today is accommodating to my work schedule so I appreciate that. Work was done well with little to no mess anywhere. Would recommend this company highly.
Response from owner
October 6, 2025
Edward Balmer
Cool Today technician Cruz was excellent. He performed tasks on our air conditioner that to our recollection had never been done in the past. He was careful that his ladder did not scratch our wooden floors and left with our conditioner humming in good order.
Response from owner
May 16, 2025
Jose L Mendez
Thank you Even for servicing the homes today, great timing, very polite, use the shoe covers annd all. Call Cool today for maintenence service and a great price.
Response from owner
October 3, 2025
Terri Holsinger
I like the professionalism of letting us know when the tech will be arriving and a photo. Techs are always polite and knowledgeable. I made a comment about the spicy price of gas. Zack in AC group called me today, was super nice and we agreed on an adjustment. You don’t get better customer service than that. Highly recommend. Very fair. And unusual getting a call back from other businesses.
Response from owner
October 2, 2025
Rob M
Adam was great. Very informative and thorough. Inspected and cleaned the outside unit. Adjusted blower speed to decrease humidity and added 2.5 lbs of refrigerant. Over $900 including maintenance. Don't know where that stands in terms of cost.
Response from owner
October 1, 2025
TIM JOHNSON
Had Cool Today. Very reliable friendly and courteous. Not pushy for additional services. Great job. I asked for a yearly service contract and eagerly signed. Keep up the good work! My service tech Cruz was great!
Response from owner
April 14, 2025
Michael Gomez
Robert Guerra arrived to look at our new AC system because the drain line was filling up. He checked the whole system and showed us that the fan was set to “On” instead of “Auto”, which inevitably saved another service call. He then cleaned the line for us and checked the filters to make sure everything was tip-top. He was extremely professional and cordial. Thank you, Robert.
Response from owner
October 1, 2025
Leigh H
Cool Today was having a promo through Home Depot the other day while I was there shopping. The price was right for an AC tuneup which I needed. They were able to schedule the service right away. Francisco arrived today on time. He was friendly and completely professional thought the visit. He showed me what he was doing and gave a thorough review of the service with a written checklist and made recommendations. I signed up for the annual plan which was priced fairly. I am confident that they will take good care of my system. A++ for Francisco!
Response from owner
September 29, 2025
Sarasota Queen
showed up when expected we were able to track his location on Google maps. The service was certainly the best, Communication, exceptional, & Reasonable service! I would not hesitate to refer these folks to anyone needing an HVAC technician or new install. Many thanks to Cool Today tech!
Response from owner
September 29, 2025
Joanne Nicolazzo
Denver was very nice kind and friendly told me everything was good he was very informative and said I’m not due till next year very good visit
Response from owner
September 26, 2025
Jim Thorpe
Very knowledgeable and professional. Gavin explained thoroughly and was genuinely nice. Thanks for the tuneup.
Response from owner
September 26, 2025
Michael Williams
I would just like to say thank you to Gavino our technician and the entire Cool Today team for their prompt, friendly and thorough service. Today was a routine maintenance which I would highly recommend to everyone. “Don’t wait until it’s an emergency. It always costs more at that point” Gavino was very thorough and informative. Thank you Gavino and thank you to the entire team at Cool Today
Response from owner
September 20, 2025
Block Brain
tech came before time but didnot perform job correctly.it was told 60 point or 80 point inspection, I asked why there is water drops under a/c units. He didnot resolve issue and said it may be duct issue and need to call again for 2nd opinion and when I called back at office it was told it is service call and I have to pay $89. So I have called you guys to have a/c tune up and price has reduced to $29. I have no issue in my a/c it works great but when I noticed the water under tray in a/c unit he did not diagnose isssue. When person from Home depot told about you and it was all on paper only. tech did not gave me invoice, I have to call your office to request to send it to me. It was not worth to spend this money at all.
Response from owner
October 5, 2025
Lorain Surdovel
Very courteous and professional tech came to do my annual maintenance check. Very happy.
Response from owner
September 20, 2025
Fatima Beltran
An employee from the air cool today company came to perform maintenance. He called twice to let us know he was on his way, and we even received a photo of him so we would know who he was. He was professional and polite, and he answered all of our questions with great professionalism.”
Response from owner
September 18, 2025
Evan Cassady
Adam C. Was professional and easy to understand. He got our maintenance done without any pressure to upgrade. He let u know what our options were and for that we will stick with him.
Response from owner
September 18, 2025
Anthony Montani
My technician Joseph St. John was terrific. This was a routine maintenance visit for my A/C system. He was thorough and explained clearly what was done and what to watch for going forward. He also made a point to address some minor adjustments to improve performance. This is my fourth year using Cool Today's services and I am glad to continue using them. Joe is a great representative of the company!
Response from owner
May 23, 2025
Michael Longo
Called yesterday for an appointment and they were able to get me in today. Had Evan as the tech. Very thorough explaining what our system needed. Checked everything out and installed an ultra violet light to combat residue buildup and a connector that was rusted out. Very pleased with the service. I have been a customer for a couple of years now.
Response from owner
October 9, 2023
Paul Sullivan
Technician was on time and very efficient, serviced the unit and took several photos of his work. Filled us in on everything he did and the status of our unit. Great job. Have been using Cool Today since 2009 and they have never steered us wrong.
Response from owner
August 22, 2023
Dane Woodruffstark
Mykola was very quick and didn't seem annoyed I was asking a ton of questions!!! 10/10 suggest Cool today for your heating and air conditioning needs!!!
Response from owner
September 16, 2025
Robert Buchanan
Cool today is very helpful in continuing servicing my new hvac unit. When I call they’re cordial and helpful and an appointment is made asap.
Response from owner
September 16, 2025
John Shobert
CoolToday staff and technicians have always preformed professionally and with a high degree of competence. When needed they react quickly to come to resolve our problems. Their technicians always perform well and act in our best interests when work needs to be done. I highly recommend their services in all areas: HVAC, Plumbing and Electrical.
Response from owner
September 11, 2025
Ken McDonnell
Jimmy and trainee Daniel arrived as scheduled. They completed the regular HVAC inspection and service quickly and thoroughly. Jimmy also, at my request, programmed my thermostat so I can control the system in my smartphone from anywhere, a big improvement from before. He asked if I had any questions or concerns with the system, and I said we’re pleased with Cool Today.
Response from owner
December 12, 2023
Margie Golden
Dean Nguyen called to tell me he had an opening earlier in the day. He arrived exactly when he said he would come and spent some time really looking at our two air-conditioning systems to make sure that they were running properly. He changed the filters and also unclogged a blockage we had in one discharge pipe because the water had been backing up. He gave me a lot of good advice on how to maintain the air conditioning units and made the whole experience a pleasant one. And it was all preventative maintenance so it did not cost a cent today. Below is the chunk lodged in the discharge pipe.
Response from owner
September 11, 2025
Dawn Paterno
Gavino Cruz was my technician today. Nice young man. Knowledgeable, thorough and was exceptionally good at explaining every step of his review of our A/C system.
Response from owner
September 11, 2025
Denise Bellini
Cool Today was very knowledgeable and helpful in giving my air conditioning unit a great checkup and cleaning inside and outside. My tune-up was done efficiently and completely cleaned. Their quality and prices were great.
Response from owner
September 10, 2025
Ruth Zehr
Jeff has always been professional. The techs are always polite and great to work with. They are on time each and every time they come to service our systems. I would recommend them to anyone.
Response from owner
September 9, 2025
Sylvia Whitman
I wouldn't post a review, but Cool Today keeps pushing. CURRENT PROBLEM, in my daughter's condo. On the pro side, I was able to get a service call promptly to address a leaking HVAC unit. On the con side, eight days later I have to schedule another service call because the unit is pushing warm air. Prompt scheduling again, but two calls in less than two weeks. LAST REVIEW, which didn't post. HVAC maintenance in my house. Cool Today keep sbugging me for a review. Well, here it is. I find the technicians competent and polite. The scheduling, on the other hand, is a nightmare. I believe the company is understaffed. I got a maintenance appointment, arranged to be home during a 4 hour window--and in the middle I got a call that the tech had an emergency and couldn't come. No one else could? Cool Today promised that I wouldn't be cut off again. I rescheduled, arranged to be home during a 12-6 window, and at 5:55pm the tech showed up for a service that takes about an hour and a half. What? I had dinner plans. So we rescheduled again, a 4 hour window; the tech promised I'd be first. Again, 5 minutes before the window closed, Cool Today showed up. I spent about 15 hours waiting for this call.
Response from owner
November 27, 2023
Laura Lynn
I had a tune up, by Isaiah, on my air conditioning unit. He was on time, very professional & explained to me everything he was doing. I am very pleased & would highly recommend Cool Today & ask for Isaiah, he was top notch!
Response from owner
September 5, 2025
Joan Putman
We had cool today come out and clean our Air conditioning unit today. They were on time, quick and they also did a review of our system. Although they let us know what improvements we could make, I'm from the old school...if it isn't broke...don't fix it. Thanks for the maintenance though. We do need to keep up with that!
Response from owner
September 5, 2025
Janelle Dachtera
The techs are always on time, very respectful of the property and do a thorough inspection. We have been with Cool Today for several years and have had positive experiences.
Response from owner
September 5, 2025
Bill Johnson
We use Cool Today for A/C, plumbing and electric. These guys are great. Adam Collins was our technician today. He was prompt and extremely professional. He went out of his way to be sure that we were getting the best performance from our system. It was a pleasure having him service us.
Response from owner
September 5, 2025
Rhonda Northrop
Justin did an excellent job. Very polite and personable! More importantly did a thorough maintenance cleaning and inspection.. would definitely request this service representative in the future. great!!
Response from owner
September 5, 2025
Dorothy Neal
The technician was very professional and making sure everything was done correctly in a timely manner for AC tuneup. This is a Compton. You can trust to take care of your air-conditioning needs.
Response from owner
September 3, 2025
Bill Robertson
I have always had a good experience with the technicians and staff. I appreciate the gentle reminders and a phone call before the technicians arrive. The level of documentation is also impressive. There's no question if something needs attention.
Response from owner
August 29, 2025
Manuel Brown
Very professional they call ahead and let you know what time they were about to arrive and also send you a picture of who’s coming prior to arriving. They check A-Z and making sure everything good working condition !!
Response from owner
August 28, 2025
Sally Pavlica
Our service person, Jezial was on time, courteous and very thorough! He explained everything he was doing in detail and asked for my input. Cool Today has been providing our service for a few years and we couldn’t be more satisfied!
Response from owner
August 26, 2025
Teri Chernosky
Annual maintenance: the technician Jared Strand arrived promptly and performed the maintence procedures. He explained everything and was very professional.
Response from owner
August 25, 2025
Alison Pollack
Adam was the best air conditioning service man we’ve ever had. I highly recommend your company. He was thorough knowledgeable, and helped while he performed the service. Highly recommend Adam and your company.
Response from owner
August 25, 2025
Gabriela Bryson
Cool Today came out for our regular A/C maintenance and the experience was excellent from start to finish. The technician was punctual, professional, and very thorough in his work. He took the time to check everything carefully and made sure our system was running at its best. Overall, a top-notch experience. I highly recommend CoolToday for reliable and professional service!
Response from owner
August 22, 2025
Janice Johnston
The technician was very timely and explained everything thoroughly. He was also very professional. He came out for a routine maintenance tune-up, which is done every six months and did a great job.
Response from owner
February 21, 2025
harry knapp
Reviewing my 6-month maintenance service. The maintenance rep was very thorough and explained clearly what steps and procedures he completed. Cool today has provided excellent service for my HVAC system for over five years. Would recommend them.
Response from owner
August 18, 2025
Mad Turk
Very happy with the service and technician Joshua Lemus. Arrived when he said he was going to and very professional. Explained everything thoroughly and gave us an itemized list of what he did. No high pressure sales tactics that other a/c companies use.
Response from owner
August 16, 2025
Roger Jenness
Tried the AC maint program out through Home Depot. Scheduling met my needs and the tech performed his functions perfectly. Answered all my questions and added helpful insight on some aspects of maintenance I was not sure of. Upon completion of the service we discussed the benefits of purchasing a service contract. I appreciate the one-stop approach since I have a generator… Overall, an excellent service experience…
Response from owner
August 16, 2025
lkoller8919
I’ve been using Cool Today for years. Adam Collins is a fantastic technician and I will definitely request his service next time.
Response from owner
August 16, 2025
Leisha Krueger
Excellent service! We found Cool Today through Home Depot and we are so glad we did! We have a new home and we were surprised to see so much construction debris impacting our system. The technician was positive, professional amd thorough. He took the time to educate us where needed. We are thrilled and will use them again for next year's maintenance. Highly recommend Cool Today!
Response from owner
August 16, 2025
Keith H
With my semi-annual AC checkup maintenance program, I also receive a plumbing inspection and electrical inspection. Today, my water inspection was completed and Kevin did a great job explaining what’s looking good and what’s not. Preventative maintenance is always cheaper than an emergency repair. Thanks for the heads-up on those items that need to be looked at! (I also got my water heater drained today - checking for sediment.)
Response from owner
August 13, 2025
Tim Novak
Dean was on time and knew his way around my HVAC. He did a detail inspection of my 4 ton system. Explained and showed me what needed to be done. Replaced a key component. Completed needed routine maintenance. Fabulous job. He is a true professional and I highly recommend. Price was fair and I joined maintenance plan as it is a true value. Congrats Cool Today and thank you!
Response from owner
August 11, 2025
Jake
Cool Today technician Alex checked all electrical outlets, made one adjustment to a wobbly wall switch. Wore little booties so as not to track in debris. The annual prepaid inspection took about an hour. No issues found, so peace of mind.
Response from owner
August 7, 2025
Leomar Esmeralda White
Technician was on time, courteous and professional. Explained everything he was doing, and recommended next steps to ensure our AC runs smoothly. Definitely will do business with Cool Today again!
Response from owner
August 6, 2025
Prof. Neil Feinstein
The rep showed up on time and went right to work. At one point he showed my wife a picture and told her that we had mold. She asked to see the mold in our AC unit, and he showed an area that was covered by the filter. He told my wife that it would cost $1,000 for an ultraviolet treatment, and that it would be a little less if we had a contract. Then my contractor came over and looked at the area and told us it was just dirt that could be cleaned with Clorox wipes. If anyone is considering Cool Today, please keep in mind that the reps make a commission by selling you services you don't need.
Response from owner
August 11, 2025
Dan Dubbs
Technician Donald was very helpful and did a great job cleaning the outside unit, improving air flow. Before the cleaning and freon charge, the unit was working real hard to cool the house. Now it's able to keep the house at the desired temperature, which I'm sure will help drop my sky high electric bill.
Response from owner
August 5, 2025
M Cheech
Technician (Michael) arrived as scheduled, was friendly and knowledgeable. We appreciate the reminder maintenance notifications. We call Cool Today our “Go To “ for A/C, plumbing and electrical needs! Thank you.
Response from owner
August 8, 2024
T Murphy
I was in need of a routine 6-month air conditioner maintenance, to avoid costly repairs in the future, and I contacted COOL TODAY... and they were cool! Also, Tecnician Francisco Gonzalez was cool, too! I called in the morning, ordered a TUNE-UP, and Francisco was at our condo by that afternoon! Cool! Francisco was poltite, knowledgeable, worked methodically and thoroughly, checking everything and answering my many questions with a friendly demeanor. When finished, Francisco presented us with a HOME HEALTH REPORT CARD, detailing all aspects of our A/C... really cool!
Response from owner
July 28, 2025
Melanie Hoyt
We called Ccol Today for a routine check up of our system. Billy, the technician that arrived was polite, friendly and very professional. Billy explained everything and was very thorough. This was a positive experience start to finish!
Response from owner
July 25, 2025
Will
We had a service done today by a technician, Justin C. He's been out twice before and has done excellent work. We request him every time we need something done on our unit. Justin always suggests preventative maintenance to keep the unit running as well as possible which we appreciate. Although we've had other technicians in the past who were good, Jason is excellent. We will always request him to come back to our home. Thank you, Jason!!
Response from owner
July 23, 2025
Susan Meddis
The technician, Ronnie Barnes, came to our house at the appointed time and was very professional and neat. He serviced both our air conditioners and explained what he was doing. I would recommend using Cool Today for service.
Response from owner
July 23, 2025
Lupe Barguez
Adam collins is the best!!! He was so helpful and fast acting to help me with my heater appointment and air-conditioning maintenance. Super helpful and nice guy!
Response from owner
July 21, 2025
Roberto Ortiz
John S & Kim ( service tech’s ) were excellent! They both took the time to explain and show me the work on my 25 point tune-up service. Cool Today customer service is second to none!!
Response from owner
July 16, 2025
Jeff Rudolph
Ali was on time, very courteous, and professional. Routine cleaning and inspection of A/C with no issues. Gave me some good advise. Left no mess. I’m very happy
Response from owner
July 18, 2025
Marko Dzigurski
I recently had a routine maintenance visit from Jimmy, and I couldn’t be more impressed. He was not only incredibly knowledgeable about our AC system, but also took the time to explain everything clearly—answering all my questions and even offering helpful tips for maintaining the unit between service calls. His professionalism, combined with a genuine friendliness, made the entire experience stress-free and pleasant. I highly recommend Jimmy! Thank you for the excellent service!
Response from owner
July 18, 2025
Raymond Buchko
It was refreshing to see our technician Franz going out of his way to make sure he was doing everything and then check his work during our regular maintenance service. Thanks again Franz
Response from owner
July 16, 2025
Peggy Miller
The service man was very professional and kind. To my knowledge all went fine. I know nothing about what they do, so I have to trust them. I’m a senior. I was overcharged $10 but understand it will be refunded to my account. I had an additional coupon from Home Depot for the $10. And the serviceman didn’t take it off. I was pleased with the service, it didn’t take long, so I’m assuming he did everything.
Response from owner
July 21, 2025
Chris Miller
Hands down, continuous great service from Cool Today! Jimmy Villota did an amazing job today and had some really solid recommendations to help me get the best out of my full system. Kim was also a great person to work with, who worked with Jimmy.
Response from owner
July 10, 2025
John
Joshua the CoolToday tech came to the house to service and check the new cooling system that was installed after Hurricane Helene. It Survived Milton. He was very nice and friendly. He explained what he was checking and servicing. During his work, He found a loose wire in the compressor unit outside not making full contact and repaired it He installed new wire nuts on all other wire connections. At the completion of his service he said there was no charge. It was complimentary with the new install the year before. I Highly recommended the company.
Response from owner
July 7, 2025
Dennis Tague
Farncisco Gonzalez did a great job performing a semi annual preventative maintenance. He was courteous and helpful. Very pleased with this service call.
Response from owner
July 7, 2025
RALPH DE LISA
My wife and I were so impressed with the maintenance done today on our air conditioner. Francisco Gonzalez and Kim Wellman were the technicians. They were both friendly and professional. They did their work effectively, efficiently, and excellently. They patiently explained all they did to us . We HIGHLY RECOMMEND FRANCISCO GONZALEZ !!
Response from owner
June 6, 2025
Suzaine S
I just had a maintenance service call and I must say I was impressed. Steven, the technician called me in advance to let me know his ETA and sent a text with his photo and tracking link. He spent well over an hour, was very thorough and identified areas of concern with my AC that I was completely unaware of and flushed out the system and did other maintenance support. He was friendly and even my dogs liked him so that’s new! Highly recommend this company. I will be using their services going forward. I hope to get Steven again!
Response from owner
July 3, 2025
Carolyn Gutierrez
We have been using Cool Today, Electricity Today and Plumbing Today for more than 2 years and we have always been impressed with their reliability and knowledgeable service reps. Just last week we had our A/C system maintenance visit from Cool Today serviceman, Gavin Collins. He arrived on time, serviced our equipment, cleaned any debris and offered useful suggestions on keeping our A/C running in top shape. In Sarasota, Florida quality maintenance of an A/C unit is essential and, in the long run, saves money. Carolyn Gutierrez/Bob Milner Sarasota, Florida
Response from owner
July 2, 2025
G Chesin
Cruz the service tech was both timely and professional. He came in and reviewed the equipment and both showed and explained what he was doing. He complimented me on my involvement in timely replacement of filters and cleaning the drain line has done well to keep my A/C running smoothly. Very user friendly approach to my first contact with company.
Response from owner
July 2, 2025
Bill Brandt
Your Technician is amazing !! He showed up on time and got right to work on our system. Adam Collins is professional and informative !! We have been down here for two years from up NORT Wisconsin, and have been running a portable dehumidifier all summer both years. My wife asked him if this is common down here to run a small portables along with your HVAC system. His answers are never just yes or no, so it took some investigating. He made the adjustments and the humidity dropped from 64% down to 40%. Jean and I have owned our own businesses for decades and know a keeper when we see one. Please let me know if you plan on letting him go. We would be willing to place him on one of our TEAMS.
Response from owner
June 30, 2025
G G.
Sam arrived on time. He explained and showed me pictures of what he found on inspection. Recommended solutions and gave me the option of completing all or some on the fixes same day. I was surprised to see my system had started growing mold. We took care of that right away. He installed 3 UV lights inside the system.
Response from owner
June 23, 2025
Jonathan Schaeffer
Technician was courteous and professional. Jaziel did an outstanding job performing the yearly service on my residence. I did give a 3 star rating due to the fact that you no longer get 2 minor toilet rebuilds for free with the service plan. I was informed that it would be $300 per toilet for a minor rebuild……that is INSANE!!!! I would much rather go back to paying the $359 yearly fee and have 2 toilet rebuilds included. Definitely think this is something you should re-consider as I would have to assume this isn’t the first time you have heard of this concern from a customer. Like many homes in the area, we have 3 toilets so that would be $900. I will YouTube educate myself and figure out how to do it on my own. I have been a customer for over 5 years, to be honest, this could be a game changer.
Response from owner
July 18, 2024
jeannie lavoie mastronardi
Have had Cool Today as my AC specialists since moving to FL. Have done a most satisfactory job each time. Very reliable as are their technicians
Response from owner
June 20, 2025
Robert Mathewson
The technician was very thorough and knew what to look for even though he could not find any leaks in the refrigerant system. Did refill some refrigerant and will check back in six months. Overall very satisfied with the experience.
Response from owner
June 17, 2025
Eric Deinlein
Great customer service and friendly techs, very knowledgeable and check everything. I signed up for the yearly service and they reminded me and scheduled it. Came at a convenient hour and very clean. Highly recommend
Response from owner
June 16, 2025
Fred L
Service was performed on my AC unit with a young man named Christopher. Today you never know what the quality of your service will be. Many want to immediately sell you something. This young man informed me of what he did and what if any steps are needed to continue to keep my AC unit working in top condition. You could see he followed a step by step training he was given. I would continue to reccommend Cool Today as I have used them since 2005
Response from owner
June 16, 2025
Marie Alperi
Our technician Joe Z was exceptionally well versed in our AC routine maintenance check. He was professional, proficient and very courteous. He took the time to educate us on our unit, and took time to really check out our system. I would highly request this company!!!
Response from owner
June 16, 2025
Gwen Palmateer
Cool Today did a fantastic job on servicing my AC system. Franz V. was polite, professional. and went above and beyond to make sure my unit was performing at it's best. I would recommend him for a job well done.
Response from owner
September 29, 2024
mike senese
Kenyla C. Was our technician. She was very pleasant and very knowledgeable. She explained to us things to watch out for and areas we may have concerns. She arrived on time and spent all the time I needed to explain things to me. Fantastic service!
Response from owner
June 9, 2025
julie young
The Gentleman that came was very pleasant. However he asked me if I had a filter. It happened that I did not. He told me that your Company did not carry that size. It is a standard size 18X24. He didn't really explain what he was doing, or had done. Perhaps he hadn't been trained correctly. Like I said he was pleasant and polite.
Response from owner
June 25, 2025
Daris Hock
Joseph arrived on time and was very pleasant and professional. Checked our system and went over everything and explained what he found and suggested we speak to another about what he found in the attic and how to save money. Have had Cool Today for many years and highly recommend them.
Response from owner
June 6, 2025
Linda Rozmus
Wilfrid was my technician. He called before arrival so i would be aware. He took the time to do my a/c service with a professional and experienced manner. He went above and beyond and cleaned all the leaves from within the unit outside, and maintenance as needed. Very nice guy.
Response from owner
June 6, 2025
Mic SRQ
Chris and assistant came to maintenance my air conditioning unit today. And he did a wonderful job! Great work repairing the parts and very professional service. I’m very happy with them.
Response from owner
May 4, 2023
Thomas Quinn
As most people are concerned when they call an Air Conditioning firm are they going to be treated fair both for quality and price and not taken advantage of. We have been using Cool Today for sometime now and could not be happier. John B and Anthony one of their lead techs are professional, promt and knowledgeable, they are the best.
Response from owner
May 29, 2025
Cynthia Rusch
Great company. I'm new to the Rotunda West area. A friend of mine referred Cool Today. They said technician would contact me when he was 45 minutes out and literally he did to the minute. Joseph was awesome. I wasn't there, a friend met him, and he called me and went over everything. Even followed up by having the company call me to get a quote on a new air condition unit. Liked their professionalism and thoroughness so much I even signed up for their yearly membership program. Would recommend these guys to anyone
Response from owner
May 21, 2025
Leann Ouellette
I noticed one of our vents was looking dirty. The first company I called took a look and told me they could clean it, but it would just come back, so they suggested cleaning all the ducts AND a new AC unit with a UV light. ($12k+) The second company-COOL TODAY looked at the unit, got on a ladder and showed me our ducts are clean and installed nice and tight. No problem there. Then I showed him the space under the AC unit that’s in a closet. I opened the big vent where I put our AC filter. Behind the vent, looking UP Under the AC unit is the tray and it’s BLACK up there. Reason being. . . The house is cool, but that space and the tray are Hot, even tho the house is at 76 degrees. Sooo the tech, RODOLFO MCINTIRE cleaned all the BLACK, sprayed it, did the maintenance on the unit and installed their best UV system with Oxidizer that will kill growth, virus, odors, and dust mites and comes with a Life Time Warranty. (Never mentioned a new unit because this one is working fine.). RODOLFO does a great job explaining everything. For our snowbirds-although it costs extra, this is FL-humid, mold country. I now know it is best during the hot summer months, even if we’re not here, to keep the AC at 76/77 to keep everything cool and avoid humidity in the house.
Response from owner
May 19, 2025
Beth Kaufmann
I had my AC tuned up by Cool Today. The young man who did the service was great! He was knowledgeable and efficient as well as friendly. I would definitely recommend this company.
Response from owner
May 15, 2025
Ernesto Romero
The technician, Rodolfo, provided us with outstanding service, and Mr. Jeff Munafo is clearly running the best A/C maintenance and service company in the entire Sarasota/Bradenton area. I highly recommend this company
Response from owner
May 13, 2025
Robert Leach
We purchased our unit 2yrs ago and the annual maintenance. Cruz was our technician who serviced our unit this year and he did an amazing job. Thoroughly cleaned everything, and took the time to review all of the services he provided with us. We have been very pleased with Cool Today, and always recommend them to our friends and neighbors.
Response from owner
May 8, 2025
Carl DelloStritto
Dean was great. He called ahead of time. Very friendly and professional. He inquired if I had any issues or questions. He plugged in my master board on second system - it was a little loose. Best of all, he was honest and not pushy to sell me anything!
Response from owner
May 9, 2025
A B
First time I’ve ever had an a/c company take the time to address issues and truly care to maintenance my system without trying to scam me for unnecessary things. Javian was so knowledgeable and a hard worker. He was respectful and very nice. We will definitely be requesting an annual plan with Javian as our go to tech! Thank you!
Response from owner
May 8, 2025
Sally Slater
Great Day👏👍John was wonderful polite courteous knowledgeable I called as usual twice a year for checking my air conditioner this time with my air conditioner being 11 years old it was leaking but still cooling for now time to replace unit. I requested appt. ASAP. John called my appt. Is today for new air conditioner. 👍👏😀always Cool Today takes care of your needs timely manner.
Response from owner
May 8, 2025
wolfgang armbruster
Outstanding Service tuning up our two AC units. Arrived on time, explain everything, and gave estimates should we want to replace certain parts. But didn’t pressure us. Would definitely hire again.
Response from owner
May 8, 2025
Saber Lummus
Appt for A/C yearly inspection and Electrical issue with both techs showing up on time and doing a great job. Friendly, knowledgeable and efficient. Great job!!!
Response from owner
May 5, 2025
Jack Wilson
I signed up for Cool Today's special A/C summer tuneup during a trip to Home Depot. They called me within 24 hours to set up an appointment. We scheduled a time 3 days out. The service tech called within the appointed time window to tell me he was on his way. The service tech was very friendly, professional, and knowledgeable. He explained everything he was doing and why. Our system is 11 years old and close to the end of its life but still in decent shape. There was no hard sell to upgrade to a new unit. He told me what signs I should be looking for. I also signed up for their "Today Care Plan." I highly recommend you contact Cool Today for all your AC, Plumbing, and Electrical needs. Jack Wilson, Sarasota, FL.
Response from owner
May 2, 2025
Dan Killen
Nick the technician came by to do a checkup on my A/c and went way beyond what any technician has done in the past. He shot pictures of the trouble areas and ran analysis scans on all major parts of the unit. I’ve had service checks done in the past but this was on a much higher level. He then went over the findings with me and made recommendations. I was very happy with the service.
Response from owner
May 1, 2025
kathy martin
I had Chase from Cool Today out yesterday for an A/C tune up. He was awesome. He was so thorough and went above and beyond on the work he did. So polite and went over everything and answered any questions I had . A true professional left me feeling fully informed on any info I needed. From start to finish making the apt and communication from the company and arrived as scheduled was a great experience. I highly recommend Cool Today for any needs you have. I know I will be using them for any future needs.
Response from owner
April 29, 2025
LOUISE Hansinger
We had a very professional, thorough and very personable maintenance visit from Josh. It was such a great experience that I am considering switching to his company when our present maintenance contract is up for renewal this year. We have lived in Sarasota for over 30 years and for most of those years have had a maintenance service contract on our AC units. Our experience has been that this type of service agreement has saved us not only money but provided peace of mind knowing we have a reputable company to maintain our units. I am sure the regular service visits extended the lives of our various heating and cooling units. Florida climate is brutal to AC systems and having them maintained properly is essential to keeping them operating efficiently and extending the unit’s life. Josh told me he enjoys working for this company and with his team members. He highly praised management and felt he has found his calling working in the heating and cooling industry. Companies that nurture their employees provide the best services I have found. Warren Buffet attributes the success of companies to great customer service and is the most important factor to a company’s success. I think Josh is an employee helping his company to achieve and maintain its success.
Response from owner
April 28, 2025
Ellen Herrmann
Our technician, Mr. Mykola Maystryuck, was prompt, courteous and professional. He explained our problem and gave detailed instructions to my husband to prevent recurrence. We chose to sign up for Cool Today's Annual Maintenance Agreement. Thank you for our 5-Star Service Call
Response from owner
April 24, 2025
Robert Byrne
Sam called to tell me when he would be here. He arrived when he said he would. He did a thorough inspection of our AC system and gave me good news. I don’t think you can do better than that. Very satisfied!!!
Response from owner
April 24, 2025
Linda Huntzinger
Today I had Cook Today come out to service my AC system. My technician's name was Franz. I can't tell you how much I appreciated his knowledge, his thoroughness, and respect for my home. He took much needed time to clean my system and explain to me all that he did. I think him and his company for the service that was given to me today.
Response from owner
April 17, 2025
Jan
we have been customers of Cool Today for about 23 years, and they still surprise us with exceptional service. today a new tech came to service our unit and could not have been any better! I feel confident that they will take care of things. These days it's rare.
Response from owner
April 15, 2025
Babbie Van Dyk
John is amazing. This is the second time he has serviced my air conditioner. He is very thorough. Others have service it, and they have been in and out. But not John. I can't thank you enough for sending John. He is the best technician I have ever had
Response from owner
April 15, 2025
Cheri C
The technician, Chase, showed up right on time, was very polite and kept me informed of everything in a simple and straightforward way. I was left with the peace of mind of knowing the status of my AC system and felt the difference in performance right away.
Response from owner
April 14, 2025
Hitomi Koelble
We had a great experience with Cool Today. As busy parents running a business, we don’t have much time to keep up with AC maintenance, so our unit ended up badly clogged, it started leaking and even shut off. I called their office, and they were super responsive, getting us on the schedule right away. Ahmad, our technician, called early within the expected time window to let me know he was on his way. He was professional, courteous, and even put covers on his shoes before coming in. He let me know the vacuum would be a little loud, which I really appreciated. He explained everything clearly and even showed me pictures of the areas that needed attention. He was able to clear out the AC drain line, which was in rough shape, and had everything back up and running in just over an hour. I’ll definitely be signing up for their care plan to stay on top of maintenance from now on.
Response from owner
April 11, 2025
Georgina Graham
We had our AC maintenance check up today and we are very satisfied. Our Cool Today maintenanace man called to let us know he was arriving early which was a blessing. He did a thorough check and informed us of expected costs in the next check up. No issues.
Response from owner
April 11, 2025
Bigdaddydaddy Roberts
I bought 2 new AC units 3 years ago and Cool Today maintains both units. Everyone from the office staff, installers and preventive maintenance technicians have been pleasant. Knowledgeable and most importantly professional.
Response from owner
April 4, 2025
Ron Thielen
Ahmad was great! Professional advice for my aging AC system. His recommendations were appreciated , even as he could have generated more money , he was honest and I appreciate that kind of integrity . When I replace my system , I will be giving Cool Today a call!
Response from owner
October 9, 2023
Edie Kaplan
I was pleasantly surprised to meet a lovely young woman who came to my home to provide my air conditioner service. Alejandra was cool, calm, collected and very competent. It was a delight to meet her and she did a great job!
Response from owner
March 26, 2025
pat poirier
After several calls to a competitor, in trying to get someone out to do a tune up on a 2 year old air conditioner, including the one who sold it to me,I contacted Cool Today, who made an appointment within 4 days, and was extremely satisfied with Mr. Bolduc (technician ) expertise and product knowledge. Very courteous also ! I whole heartily recommended Cool Today, for all air conditioning needs,
Response from owner
March 25, 2025
Denzil Digman
Technician was very thorough and knowledgeable. Let me watch and learn as well as told and showed me what to lookout for. Very satisfied with the service we received for the price. Would not hesitate to use Cool Today again.
Response from owner
March 21, 2025
Tim Gardner
From sales to final install, Cool Today was top notch. Scott, Paul, and Fred were all awesome. Very punctual, professional and efficient. I can't say enough good things about my experience. Cool Today far exceeded my expectations. Communication was excellent and that is a huge thing. They are now my go-to A/C company and I will certainly call them for plumbing or electrical also. I wish them great success. UPDATE: Been a few years almost and the system is working great. Had another routine maintenance service done today and communication and punctuality was fantastic. Great service as always!
Response from owner
March 21, 2025
Marguerite Hunt-Evans
Scheduling an appointment to accommodate my busy schedule was not a problem. Dean arrived on time for my maintenance check and was very pleasant. He answered all of my questions and explained my systems problems in a way that I could understand . Thank you Cool Today!
Response from owner
March 18, 2025
Jamie Borah
Technician was fast, and explained what he did for the service. Made upgrade recommendations but wasn’t over bearing. Said if we had any issues to call and they would take care of it.
Response from owner
March 17, 2025
Jane Delgado Semidei
John was great! He made sure everything in the system was working and responded to my concern about the possible mold build up. He provided useful suggestions on how to proceed. Not expected but certainly welcome was his pleasant personality. Would welcome John’s return on my next 6 month check up.
Response from owner
March 14, 2025
James Mahoney
I use CoolToday for all plumbing, HVAC, and electrical work. They are always thorough and reasonable in price. Today's regular maintenance for HVAC was by John who recommended an effective and inexpensive piece to ensure the best protection for my home. This is just the latest example of the level of expertise and care each of the technicians brings. Thank you!
Response from owner
February 26, 2025
karen pelletier
The maintenance person Nate was on time and very polite. He was very knowledgeable and professional. He changed the filters inside the house. Tested the heating and cooling system. Replaced the UV light and cleaned the entire unit. Great job, Nate. Thank you.
Response from owner
February 23, 2025
Thomas Hogan
Tech (Samuel), arrived right on time. He introduced himself and then set to work. I accompanied him as he worked, and he explained everything he was doing. He made reccomdations for part replacements, as well as for added protection for mildew control within my HVAC unit. (He showed me where the mildew was growing.) He worked efficiently and quickly. When he finished everything was working perfectly. I feel I got great service from an experienced HVAC technician. Cool Today is great at keeping your unit working at maximum efficiency. I highly reccomend them.
Response from owner
October 30, 2019
Yamel Rodriguez
We have used Cool Today several times to service our AC unit and this time we used them for plumbing services. The technicians are friendly and very knowledgeable! Our issues have always been resolved in a timely manner and within reason. We have even used Cool Today to service my parents home.
Response from owner
February 8, 2025
L S
I made an appointment and asked to do a maintenance appointment for my air handler. I made the appointment over the phone I specifically asked the lady if they would be putting in a new filter and cleaning the coils. She answered “yes” to both questions. The technician came, not sure what he did because he said they don’t change filters unless I give him a filter that I supple, and he would install it, which was ridiculous because I could do that myself, and that cleaning the coils was an exorbitant extra fee. I did not call to schedule an exam on my unit, I called to schedule maintenance. Maintenance is “The act of keeping something in good condition, or preserving it from decline.” Well, without cleaning the coils and replacing the filter, this was not preserving my furnace from decline. I feel that I was scammed and misled. He examined my air handler, told me what needed to be done and then asked for outrageous fees. He also kept pushing me to buy a package deal, which was very expensive.. That is misleading and I believe dishonest. The technician blamed the incident on the lady who scheduled it.
Response from owner
February 17, 2025
Chris Gilpin
Switched to Cool Today over 5 years ago when I needed a new HVAC unit. They offered reputable units with multiple options to suit my needs. Customer service has been exceptional either calling the office or the great staff who comes to do the regular servicing to the unit. They take the time to explain their recommendations or the items needing repairs or replacements with no pressure. Just an awesome business all around.
Response from owner
August 9, 2023
Lynn Mahonchak
I had a technician, Robert Guerra, come to my house the other day for maintenance on my air conditioner. Rob was very polite, personable and knowledgeable. In fact, he suggested I get a surge protector for my unit, which I will take his advice and purchase in a few months before hurricane season! I purchased my unit from Cool Today August 2024. The temperature in my home at the time was 90 degrees. It was brutally hot!! I called my, at the time, current a/c company which I had for seven years. It took a couple days before they called back and said they were very busy and couldn’t get to me for another three days. My son suggested I call the company he was with, Cool Today. I called the number and within a couple hours a technician was out, then a salesman and the next day a new unit was installed. Everyone that I dealt with was wonderful including the employees that answer the phones. I cannot say enough good things about this company. They are the best!!
Response from owner
January 31, 2025
Craig Wright
Service technician Agbor worked like a dog, two hours into pitch dark, serviciing our three AC units. He is knowledgeable, polite, and highly articulate. We have been with Cool Today for more than a decade owing to great service such as this. Craig W. Longboat Key
Response from owner
January 31, 2025
Rick Soto
Cool Today installed my system and has serviced my air conditioner for the past several years. Their techs have always been punctual, knowledgeable & helpful. Only wish all of my service people were this professional!
Response from owner
January 30, 2025
Deena Russell
Cool Today was the best choice I could have made to get my heater working properly! Isaiah came out and went above and beyond to figure out the problem! I was impressed enough to sign up for the preventative maintenance plan. So happy I called them and not another company!
Response from owner
January 10, 2025
chuck chafee
Our tech Chris M. was phenomenal!! In a time when good help is hard to find, Chris was thorough and explained the process as he went along. He is a tremendous asset to the Cool Today company. I am certain that we will continue to use their services and I would love to have Chris return as our tech for next year's maintenance!!
Response from owner
January 10, 2025
Betty Jean
I have used this company for my electric, plumbing, and small light fixtures replaced and I have been very pleased with their work. They arrive on time, have supplies in their truck for the scheduled repair and answer my questions about finished work. I recommend them for plumbing, electric and maintenance of my air conditioner system. They arrive on time, have all the supplies needed for the job and do excellent repairs . I highly recommend them for maintenance work on items in my home. They have replaced light fixtures in my home and their prices are very reasonable. The employees are very polite and I have not had any problems with the quality of their work or the items they have installed. I recommend them for plumbing, electrical and installation of lighting fixtures.
Response from owner
January 6, 2025
Susan Schoch
Cool today does a great job. My tech, Billy Kerimi is wonderful. I specifically ask for him as he explains everything to me and does not mind my questions. He takes the time to answer all my questions. He's kind responsible and respectful. He is a credit to Cool Today.
Response from owner
January 2, 2025
Cynthia Cutler
Maintenance service for our AC done by Adam H was excellent. Our questions and concerns were addressed. The work was reviewed, and the paperwork was provided. A professional job - we appreciate the service.
Response from owner
December 30, 2024
Michel Kaht
I had a technician from Cool Today come to my home today and do a tune up on my air conditioning system. The technician whose name is Anthony did a very thorough job and spent over an hour testing my air handler, compressor, capacitor as well as the other parts in my system. He took the time to explain how I can better maintain my system so that it can run efficiently and last as long as possible. He explained all of the membership options available to me from Cool Today to help maintain my system and I was pleasantly surprised that the monthly cost was very reasonable and a really good value. He also explained how installing a high voltage UV light would increase the air quality in my home and clean the ducts so my family will breath healthier air on a regular basis. Cool Today provides a no interest option to have this system upgrade implemented giving me 18 months to pay. I recommend Cool Today for all of your air conditioning needs.
Response from owner
December 23, 2024
Chris Kernan
The technician was very professional in his manorism and his hvac knowledge. He was very accommodating. When we set up the appointment we had ordered for two units to be maintained. When he got here he had only one on the schedule. He called the office and no problem he got them both done. We are very happy with the service.
Response from owner
December 19, 2024
Cindy Sulimay
Best AC Technician that has been to my house in years. Very professional, went above and beyond . Will definitely recommend Cool Today. Franz Vasquez was the BEST ,Truck number 923. Have not seen this professionally in years. Thank You
Response from owner
December 18, 2024
Chris-Jim Zanowski
I really want to take the time and say thanks not only to my service technician who did a fantastic job on the servicing with my York System both outside and inside total system gone over. My tune up on my 3 year old system involved alot more than I thought and I was informed on every last detail. I will definitely continue my business with you and your company again when ever needing service and my yearly inspections. I really keep up on my maintenance and am a firm believer on changing my filters every 30 to 45 days on keeping up my investment.In closing you can be proud of your Company Name that you worked hard on making a great Name for yourself. Keep up the good work it really shows with your employees you chose! James Zanowski
Response from owner
December 14, 2024
Nanci LeMaster
CoolToday technician was pleasant and thorough as he explained to me what he was checking and how my unit was operating. He did not attempt to sell me something extra because nothing was needed. I set up a new contract for maintaining my AC unit. He was a very informed and congenial person.
Response from owner
December 11, 2024
Anda Sipolins
I am very satisfied with technician Steven’s service call. He diligently checked out everything and took particular care to clean out the debris from the AC’s drainage pipe. This mobile home had been unoccupied for at least 3 years and while I was told the AC/heater was installed in 2018, I am sure it had never been serviced. I feel sure that both heat and coolness will now be efficiently provided as needed.
Response from owner
December 6, 2024
Lindsay Lucarini
Cool Today always does an excellent job with maintaining our AC units. They're prompt and thorough with service. Techs are knowledgeable, professional, and friendly. I recommend the maintenance plan, good AC is a must in Florida!
Response from owner
November 25, 2024
Guns 3545
We are long term customers of Cool Today, lasting over 20 years in two different houses. During that time, in large part due to the maintenance services provided by Paul Kemp and other techs, our HVAC systems have performed reliably and operated superbly. They provide excellent service; on time and focused on meeting the needs of the customer. They are the best.
Response from owner
December 4, 2024
Mark Burling
The Cool Today technician was here yesterday to inspect and clean our A/C unit. He was on time, was very professional and thorough. He explained what he found and recommended a solution to solve a mold problem that was starting to show in our unit . He did a very professional job with the installation of the equipment and cleaned everything up before he left. I highly recommend Cool Today if you are looking to change companies or new to the area and need an A/C company.
Response from owner
November 5, 2024
Donna Wright-Morgan
John Bowen was the tech sent to do an AC tuneup. John was on time, very professional and knowledgeable. He answered all my questions and made recommendations based on my need. Great company to communicate with. Highly recommended!
Response from owner
September 29, 2024
Heather
We had a very weird experience with this company. We scheduled an AC tune up which we try to do every 6-8 months. Our unit is not even 4 years old. The tech came out and kept saying our unit was 7-8 years old and was close to needing to be replaced. Which is completely false. We have not had any issues with our unit and mostly just needed the coils cleaned. The tech had my husband hold the top of the unit up so he could clean the inside but my husband had to leave. The tech tried to say he couldn’t complete the job because he “needed a man” to help him complete the job. I ended up insisting on helping him (a woman which he didn’t seem to appreciate). He complained about having to clean the coils and said he was “doing a $500 cleaning job and [I] better give [him] a 5 star review.” FOR DOING HIS JOB THAT HE WAS MEANT TO DO! Honestly, I will never do business with this company again. The customer shouldn’t have to do part of the tech’s job in order for the job to be successfully completed.
Response from owner
September 17, 2024
MAF MAF (MAF)
It was my 1st time using Cool Today for my AC tuneup and I was very impressed. Our tech Franz was so kind, very knowledgeable, took his time to do it right where unbeknownst to me my prior company wasn’t cleaning my unit correctly. He went over everything with us. Great service and company! Definitely recommend!!
Response from owner
September 9, 2024
Willi Jahr
John S. did a terrific job on our A/C tune-up. There is a special going on and I was a little skeptical of the price. We had him do one house, and then he did such a great job, that I asked for him to come back and tune-up 3 of our rentals. What I especially liked, was that John is knowledge but he did not try to sell us anything.
Response from owner
July 25, 2024
Monique Govostes
Our bi-yearly AC maintenance check was done today. We had a great technician. Cool Today had been maintaining our A/C system for many years. They installed our last one 2 years ago. As always, we highly recommend this company !
Response from owner
August 6, 2024
Debra Warlick
Ryan Dragon was very pleasant and professional! He explained what he was doing. He explained the Total Care Plan. He took good care of our A/C System. We enjoyed having him as our tech! We’ll be telling our friends out Cool Today!!
Response from owner
July 30, 2024
Keith Laarveld
My first time using CoolToday for routine maintenance and the service was excellent. The technician Christopher was prompt and explained everything. Provided a couple estimates for some recommended service or add on features but did not try to push it. Reviewed everything he saw while servicing and provided pictures and video. No complaints at all and look forward to working with them in the future for my HVAC needs.
Response from owner
July 29, 2024
Briana Mojica
I wanted to give a huge shoutout to an amazing tech, Chris C. He serviced my grandmothers house a few weeks ago and was absolutely incredible. He went above and beyond and was so kind and professional. I’m always hesitant when it comes to service providers because they can be a little pushy but he was the complete opposite. He gave us 3 different options to go with and recommended what he thought was best (which we completely agreed with and went with). When you book a maintenance appointment I HIGHLY suggest you ask for him! Thank you Cool Today!
Response from owner
July 12, 2024
Sherry Hendrickson
They are thorough and efficient along with being friendly clean and patient. We appreciate their taking the time to explain the process and provide feedback in a way we can understand. Carlos (our tech) was great! And took care of us (and our unit) ensuring we will be cool all summer. Being a member of CoolToday was the best decision we have made as new homeowners.
Response from owner
June 7, 2024
Matthew Dannels
Great first experience with Cool Today. Needed a regular yearly maintenance check and was able to schedule an appointment almost right away. Tech let me know when he was on his way and his ETA (very helpful). Very friendly when he showed up and got right to it once we had the initial chat. I appreciate that he did not try to sell me on things I didn't need or wanted. Other companies seem to make it part of the techs job to be part salesman. Wasn't the case here so.....THANK YOU! I will keep Cool Today on the books as my go to HVAC company anytime I need something.
Response from owner
May 28, 2024
Steve Lukasik
John from Cool Today was here to perform our AC Maintenance. I have to say what a fantastic job he did. Spent quite a bit of time looking over things and performing various tests on our system. John was extremely knowledgeable and professional and also explained the types of maintenance that was performed. I would highly recommend Cool Today for all of your maintenance needs.
Response from owner
April 26, 2024
Gary Campbell
Adam, the tech, called 30 mins before arriving and was there within the time window that was scheduled. He performed routine maintenance and let me know exactly what he was doing. When he found a couple of issues with our system he physically showed/demonstrated the findings, took pictures and fully explained the issues and potential problems. He did not pressure me to make the repairs, but took time to help me understand the options. He then quoted a fair price, replaced the components needed, cleaned up and made the whole process easy. Adam also asked me to let him know if there were any issues with our system. In short, Cool Today did a great job! Please let Adam know that we appreciated his politeness, honesty and work ethic! Sincerely Gary Campbell
Response from owner
April 15, 2024
Stephen Sesti
Sam did a great job. He was profession and courteous. Explained the results of the maintenance in a clear and concise manner. Would recommend Cool Today. One minor issue that arose was that this service did not include a replacement filter. Other than that I was very satisfied.
Response from owner
March 23, 2024
Evan Maccani
Been using Cool Today for 3 years and very impressed with services but Adam H went above and beyond today during a maintenance appointment for my AC. Very friendly, explained everything and left the system better than when he arrived. When he had a repair recommendation he offered several options dependent on price and was very transparent and not pushy. Overall very happy with the service I received today and highly recommend requesting Adam for your maintenance needs!
Response from owner
March 18, 2024
Polly Pond
My only disappointment with this service experience was not having my regularly specified technician perform my servicing. She had been my tech for about 10 to 12 years. But, the gentleman who came was very nice, professional, and thorough in his inspection. As a senior citizen, I prefer the same tech each time so I know who is coming. For so long I had requested the same tech. Will evaluate this situation when my service contract is up for renewal. Have been an N&M/Cool Today customer for 24 years.
Response from owner
November 18, 2023
mark h
We’ve been with Cool Today for 6 years now and replaced a 5 ton unit 4 years ago and they also maintain our older 4 ton unit and have been satisfied with the service. Our recent service was fantastic. The worker was friendly, very detailed and communicated every step of the work he was doing, his professional attitude towards us and our property was remarkable. We continue to be very satisfied with their service and highly recommend Johnny Hall!
Response from owner
November 10, 2023
Tracey Bannick
Jordan, my tech, called prior to his arrival and was even a little early for the appointed time. He was courteous and professional. He did my A/C check and alerted me to an issue that may eventually arise and offered to take care of it immediately. I opted to wait until the next PM in 6 months and he didn’t try to pressure me into doing it today which also impressed me. When he completed the job and left there was no evidence of his visit even though he had to go in my attic. I am very pleased with the service and value provided in the Complete plan that I purchased. I highly recommend
Response from owner
September 21, 2023
Doug Armbruster
Cool Today was good on the original installation especially after we had issues with control wiring coming down to the first floor from 6 floors above. Their latest service / preventative maintenance visit seemed more focused on upselling me a UV light and surge protector If they were so Important why weren’t they included on my original quote?? Additionally I asked about hurricane straps in addition to clips and the tech was in aware of a hurricane strap is required? But the old one was still connected by a screw laying on the roof. After I met the tech on the roof to discuss the surge protection I discovered the old strap is laying on the roof and not installed. This is a hazard that either should be replaced along with the clips or removed if the clips satisfy hurricane code requirements so the strap isn’t blowing in the wind doing damage to the other units I felt like I was taken on this service call….. The tech however was extremely courteous and willing to do what was asked but obviously seemed trained to upsell on maintenance visits. When trying to sell me the surge protector he had said about half the units had them. When I met him on the roof only 1 unit had a surge protector and the building was equipped with lightning protection which should deal with a lightning surge. I just wanted to know if a surge protector was needed or required and if so why wasn’t included with the original installation.
Response from owner
November 6, 2023
Eric Weil
Replacement of A/C & Heating unit with air handler. Joe & Louis did a fantastic job of installing the new Carrier unit. They were both professional explaining what they would be doing. All the old materials were completely hauled away leaving the installation area clean. 05/01/24 Added exterior fan hood to prevent debris from getting into unit. Joe provided service, very professional.
Response from owner
May 4, 2023